KB Home Reviews

Appreciate Chris, he did a fantastic job.

My home buying experience was great. The builder(Robert) kept me informed step-by-step. My first encounter with the seller or KB rep was wonderful. He was thorough and held my hand through the whole process. I was informed about each step in the building process weekly. I am now enjoying my new home.

I purchased a starter home so it won’t be the latest and greatest but the home itself is awesome. The people you work with to get your home are extremely accommodating and accessible throughout most hours of the day. I will say, Anthony and Mechelle are phenomenal to work with and can provide you with an easy and smooth experience. Anthony especially is awesome to work with and goes above and beyond to make sure you enjoy your new home and to fix anything that was previously missed. Michelle provided a seamless experience to move into the home and also seems to love her job. Great duo to get in contact with if you have a chance. 10/10 I would recommend. ... More

She has been very helpful from beginning to present.

KB team set a record in closing our home to beat Christmas deadlines. Minor workmanship issues will be tallied and shared at ten-month home inspection. Landscape issues - sod appreciated but poorly installed, yard not graded well. Slow response from HOA on getting backyard shed approved - still waiting!

The loan personal had the experience to help u buy n helpful

Great service by all Teams!

OVERALL NO COMPLAINTS. IT WAS A PRETTY PAINLESS PROCESS.

Great experience only issue is I still do not know who Solar Company is and how to get the service started due to original Solar Company going out of business. I have gone online and called the Solar Company that was referred to me with no response. I would like to get this issue resolved as soon as possible.

Jerry, superintendent, Derrick, Kat (cust service) 5 stars; quick response to issues.

Check out appliances to make sure they work.

I love my new home, but there are things that I wish could be changed. I think going to the design center is too early in the building process. Also, there should be more time between the first and second visit, in case you want to change your mind. Also, there should be more options where it comes to the kitchen design. I am very pleased with all the staff I have dealt with, I have had quick response to all my questions and issues.

I’m pleased with whole KB process from sales up to closing. Community very good and house exactly looking for. Just the right size

The staff was very helpful friendly and professional.

I care not to respond thank you

Overall my experience was great. There was a few hiccups along the way, but the sale and loan processing team went out of their way to make you feeling at ease.

I will recommend this builder

Friendly, knowledgeable, and the whole process was quick and easy. I would definitely buy a KB Home again.

The overall team's dedication and genuine care to help the customer was very impressive. Although there were some hiccups along the road, the overall experience is nothing short of a customer service-oriented company. The only negative I would mention is the materials used to build the house do not feel/appear premium, in addition "price paid" for some of the house upgrade options were very high for what you got. I felt many of the things should have been standard offerings but I was charged a high price tag, unfortunately. If you're looking to get a lot of upgrades I strongly recommend trying to do it yourself instead of paying the premium price tag through KB Home. ... More

Wonderful experiance very nice crew ..always show me that they really care and everything was on point...

it was a great experience and learning in process of purchasing the home.

Work manager assigned to my building was not a great guy so they changed him to make my experience better.

Great customization and good value. Slow to fix cosmetic issues.

From the very beginning we experienced a very pleasant home buying process. Laura is just awesome, she kept in touch and updated us regularly on the process and progress of our new home. Our experience with the KB design center had a couple of hiccups but they were able to work them out and everything turned out just as we had planned. Our superintendent, Skott has been very responsive and helpful in everything we have needed him to do with our new home. We have only had a couple of small issues that were on the contractor side and not related to KB, so overall I would say it has been a very pleasant home buying experience. ... More

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