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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9160 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

9160 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Project manager/sales representative

  • Matthew Phillip G.
  • Verified HomeBuyer
  • February 27, 2024
  • Auburndale, FL

Pete and Cliff were outstanding throughout the entire process. Thank you

KB Home responded:
Thanks so much for taking the time to share your positive experience with Pete, Cliff, and the rest of our team, Matthew!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Follow ups

  • Anonymous
  • Verified HomeBuyer
  • February 23, 2024
  • Menifee, CA

Thank you for your quick response to any issues. I receive frequent check in calls asking if everything is good with the home. I appreciate taking care of my concerns quickly.

KB Home responded:
Thanks for taking the time to share your positive KB Home experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent experience with KB

  • Geetha V.
  • Verified HomeBuyer
  • February 23, 2024
  • Henderson, NV

Our home buying experience was excellent. Everyone from the sales staff to the design staff and the construction staff displayed a professional sense of commitment to their responsibilities. Overall, we are very pleased that we chose KB.

KB Home responded:
We're glad to hear that you had an excellent experience working with our team, Geetha!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Thanks

  • Jhonny Alexis T.
  • Verified HomeBuyer
  • February 23, 2024
  • Davenport, FL

During and after the purchase process we have been accompanied by a qualified and committed team, today we enjoy our home.

KB Home responded:
We appreciate you taking the time to share these kind words with our team, Johnny!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very informative home buying experience.

  • Michael H.
  • Verified HomeBuyer
  • February 22, 2024
  • Auburndale, FL

Cliff was up front about all aspects of the home buying process. A great experience.

KB Home responded:
We're glad to hear that Cliff and the rest of our team provided a great experience for you, Michael!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Smooth and Easy Process with Transparency

  • Neelanjan P.
  • Verified HomeBuyer
  • February 21, 2024
  • Manor, TX

I had a pleasant experience working with KB Homes for East Village community in Manor. My Sales counselor, construction manager and the loan officer were all helpful, which was good to have as a first time homeowner. Will highly recommend KB Homes!

KB Home responded:
Thanks so much for taking the time to share your pleasant KB Home experience with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Overall Experience

  • Donald Graig M.
  • Verified HomeBuyer
  • February 21, 2024
  • Parker, CO

The overall KB Home buying experience was a great experience.

KB Home responded:
We're thrilled to hear that you had a great experience working with our team, Donald!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great community like how it looks

  • Antonio R.
  • Verified HomeBuyer
  • February 21, 2024
  • Rosharon, TX

Great community like how it looks

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with us, Antonio!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB made our home buying process easy and enjoyable!

  • Joseph B.
  • Verified HomeBuyer
  • February 20, 2024
  • Henderson, NV

Nolan was extremely helpful and professional throughout the entire process. Extremely knowledgeable and responsive.

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with Nolan and the rest of our team, Joseph!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great home, shaky finance team

  • Kenneth G.
  • Verified HomeBuyer
  • February 20, 2024
  • Henderson, NV

Amazing home but the financing team almost let me lose my home at the very last second. They denied me after sending an email stating I was approved and ready to close. Nearly cost me tens of thousands of dollars and my dream home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love my new home

  • Erika C.
  • Verified HomeBuyer
  • February 20, 2024
  • Las Vegas, NV

Thankful for KB homes, they made the process smooth and memorable. I’m so happy with home. Everyone from the lender, sales and construction were amazing!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Extremely satisfied with our new home.

  • Dennis Frank D.
  • Verified HomeBuyer
  • February 20, 2024
  • Round Rock, TX

The entire staff are extremely helpful and professional they went above my expectations. They responded to all my questions and requests promptly. The company management are extremely fair in the way they treat home buyers. I recommend KB Home to my friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Danh

  • Danh Cong N.
  • Verified HomeBuyer
  • February 18, 2024
  • Chino, CA

Well organized and trustful

KB Home responded:
We're glad to hear that you had a positive KB Home experience, Danh!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great quality home and trusted builder

  • Khristin R.
  • Verified HomeBuyer
  • February 18, 2024
  • San Antonio, TX

My family and I had an overall great experience with KB homes!

KB Home responded:
We're glad to hear that you and your family had a positive experience, Khristin!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Home!

  • Cesar G.
  • Verified HomeBuyer
  • February 17, 2024
  • Las Vegas, NV

I love the house and the community. The maintenance supervisor and his team are awesome! I can't say the same about some of the sales office personnel!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Entire team was amazing and professional

  • Michael C.
  • Verified HomeBuyer
  • February 16, 2024
  • Dacono, CO

Entire team was amazing and professional!

KB Home responded:
Thank you so much for taking the time to share these kind words with the team here at KB Home, Michael!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • Katreena Halili T.
  • Verified HomeBuyer
  • February 16, 2024
  • Plumas Lake, CA

I am a first time home owner, and the team here (from sales to loan to warranty) are all amazing. They have been responsive and have helped me understand the process. Highly recommend!

KB Home responded:
Congratulations on your first home, Katreena! Thank you for sharing your KB Home experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

great professional builder in Ontario, California

  • Kin L.
  • Verified HomeBuyer
  • February 15, 2024
  • Ontario, CA

there are many other builders in the Ontario area, i had visited them all during new house shopping. This KB Home house is generally a great valued built and designed by the professional builder team, the sales office is professional and knowledgeable, and customer service team (after moved in) is also very responsive & experienced. Thanks to Stephen, Karen, John, Philip, and Richard who are a great team and pleased to working with. Highly recommended for the KB Home in Ontario!

KB Home responded:
Thank you so much for taking the time to share these kind words with the entire team here at KB Home, Kin!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing experince from start to finish.

  • Robert F.
  • Verified HomeBuyer
  • February 14, 2024
  • Elmendorf, TX

As long as you take your time and choose the options and pick a floor plan you like you will definitely be happy with your home. From sales to property managers the experience is fantastic.

KB Home responded:
Thank you so much for taking the time to share your positive experience with our team, Robert!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2024
  • Aurora, CO

My buying experience was awesome! From the sales office right to the very end! Friendly, courteous and professional!

KB Home responded:
We're thrilled to hear that you had an awesome experience working with the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Little things

  • Bruce E.
  • Verified HomeBuyer
  • February 14, 2024
  • Fort Worth, TX

Has several little things but no big problem always fixed in a very timely manor and qualified personal doing the jobs would recommend

KB Home responded:
We're glad to hear that our team was able to provide a positive experience for you, Bruce!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fun and easy

  • Joshua Ezekiel S.
  • Verified HomeBuyer
  • February 14, 2024
  • Alvin, TX

It was a great time start to finish. Picking our lot and floor plan it was fun seeing it all come together and being in our forever home!

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience, from start to finish, Joshua!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best home buying experience ever

  • Brett Clinton T.
  • Verified HomeBuyer
  • February 13, 2024
  • Austin, TX

Building a home with KB Homes was a remarkably smooth and satisfying experience. Their team's dedication to quality and customer satisfaction shone through, offering personalized options that fit our lifestyle perfectly. The process was transparent, with regular updates and excellent communication, making our dream home a reality with ease and confidence.

KB Home responded:
Thank you so much for taking the time to share your positive home-buying journey with the team here at KB Home, Brett!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

this was the best home buying experience i have had.

  • Maria Dolores D.
  • Verified HomeBuyer
  • February 13, 2024
  • Sahuarita, AZ

KB home has well qualified staff knowledgeable and ready to help you with any concerns you may have during your building of the home. KB could use more choices in their design center.

KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with our team, Maria!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The perfect fit for us!

  • Dean Michael S.
  • Verified HomeBuyer
  • February 13, 2024
  • Patterson, CA

My wife and I are beyond happy that we chose to go with KB Homes for our new construction purchase. The KB representatives have all been a pleasure to work with. The home is thoughtfully designed and well constructed. We have been included in every major update and step in the build process. I would buy from KB Homes again.

KB Home responded:
We're so excited to hear that you and your family are so happy with your new home, Dean!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5