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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 8814 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

8814 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Enjoyed my experience and love my home.

  • Maggie P.
  • Verified HomeBuyer
  • July 20, 2024
  • Las Vegas, NV

I would recommend a KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great experience and great people

  • Douglas H.
  • Verified HomeBuyer
  • July 20, 2024
  • Tucson, AZ

We were both amazed at the professionalism and attention we received from everyone we encountered. From the buying experience to move-in to quality of the home to follow-up…all has been great.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Easy to work with

  • Edward W.
  • Verified HomeBuyer
  • July 20, 2024
  • Titusville, FL

From the first meeting to the last, the people were responsive, caring and problem solvers. The KB team is committed to making the building experience stress less.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

It was an amazing experience!

  • Norbert Y.
  • Verified HomeBuyer
  • July 17, 2024
  • Georgetown, TX

My home buying experience was great! I had the privilege to work with Jaime and Edie. Both of them were great! They were always ready to answer my questions at anytime and provide support. I enjoyed working with them. They made purchasing my first house easier. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Good experience

  • Richard A.
  • Verified HomeBuyer
  • July 16, 2024
  • Bonney Lake, WA

Everything went smooth during transaction

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

I found my forever home!

  • Linda P.
  • Verified HomeBuyer
  • July 12, 2024
  • Meridian, ID

Everyone at KB from day one to move in day was friendly, helpful and responsive to my endless questions. With their help I have created an affordable beautiful home. Highly recommend!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very responsive to any issues that arise

  • Matthew W.
  • Verified HomeBuyer
  • July 12, 2024
  • Round Rock, TX

Very responsive to any issues that arise The values of the home in the area seem to be trending down in the area

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great

  • Jayjay J.
  • Verified HomeBuyer
  • July 06, 2024
  • Las Vegas, NV

Great home. Jayjay J.

KB Home responded:
Thanks for sharing your experience with us, Jayjay!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Very nice Team

  • Alexa B.
  • Verified HomeBuyer
  • July 05, 2024
  • Gilbert, AZ

Very easygoing process. Everyone involved with my purchase was available all the time for me, or returned my call super fast. Always address all my concerns and issues right away. Very happy with my beautiful home.

KB Home responded:
We're glad to hear that our team was able to provide such a positive experience for you, Alexa!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Sales side is great

  • Stephen G.
  • Verified HomeBuyer
  • July 05, 2024
  • Vail, AZ

The sales side and the site managers who you actually speak with are great. My only downside is now that I’m moved in, the rest of neighborhood still needs to be built and the guys building the houses don’t seem to care about blocking your driveway or a whole street so you can’t even get to your house. Situational awareness is not one of their strongest traits. They’ll sit in their car on their phones blocking a street and won’t notice you patiently waiting for them to move until you honk but then you get stared down for having the audacity of interrupting them blocking the street. Trash gets ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Awesome experience

  • Atheer A.
  • Verified HomeBuyer
  • June 29, 2024
  • Manor, TX

I was satisfied with everything except few little things, house was not clean after we received the keys to the house plus some of the touch were not completed even after we requested the work orders

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Jose and Daniel

  • J L.
  • Verified HomeBuyer
  • June 21, 2024
  • Homeland, CA

Tha experience was very wander full a incredible and fine job they did

KB Home responded:
Thanks for sharing these kind words with Jose, Daniel, and the rest of the KB Home team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Legend Heights

  • Ronald R.
  • Verified HomeBuyer
  • June 18, 2024
  • New Braunfels, TX

Had a great experience with KB Home. Had one issue after closing. Had a water leak from AC condensate drain that was not hooked up. Soaked one bedroom carpet and pad. At first was told that fans are blowing on carpet and pad to dry it out. Protested that there could be mold with this method. Then KB Home did replace with new pad and carpet. Resolved satisfactorily!!

KB Home responded:
We're glad to hear that you had a great experience working with our entire team, Ronald!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Overall Great Experience

  • Sharon H.
  • Verified HomeBuyer
  • June 18, 2024
  • Hockley, TX

My sales person and construction manager in Bauer Meadows were the absolutely best.

KB Home responded:
Thank you so much for taking the time to share your positive experience with our team, Sharon!

Total Score 5


Quality 5

Trustworthiness 5

Value 1

Responsiveness 5

Over all good

  • Amulya S.
  • Verified HomeBuyer
  • June 14, 2024
  • Puyallup, WA

Customer service is very good.

KB Home responded:
Thanks so much for sharing your KB Home experience with our team, Amulya!

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Quality

  • David F.
  • Verified HomeBuyer
  • June 12, 2024
  • Las Vegas, NV

The home buying experience from the salesperson, the construction lead, to the bank applications was excellent. Quality of the lumber is a one out of 10. Now that the house is complete with sheet rock and painted, flooring laid and now settling. The cracks are showing up here and there..The placement of all the plants and trees is crap. For the amount that you pay for a house nowadays you could at least get choice and placement of all garden items. But you don't that would prevent me from buying from this organization ever again. Too many faults after the fact.

Total Score 5


Quality 1

Trustworthiness 5

Value 5

Responsiveness 5

Excellent and satisfied experience of home buying

  • Saumyadeep H.
  • Verified HomeBuyer
  • June 12, 2024
  • Cypress, TX

Attention to detail and excellent customer service, sales consultant very helpful and always available, construction foreman also very helpful and attentive to requests and respond timely. Overall good experience in shopping with KB homes. Looking forward to the follow up inspections over a period of time.

KB Home responded:
We're thrilled to hear that you're happy with your experience working with the team here at KB Home!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Better building experience

  • Murali M.
  • Verified HomeBuyer
  • June 12, 2024
  • Gilbert, AZ

After looking around for more than a year we came across KB Homes building site in Gilbert. We were pleasantly surprised the models were reasonably priced compared to the other buiilders. From the contract to completion our sales contact Kurt kept us updated periodically with pictures of the progress and always responded timely. The project managers (Jeff and Dan) who managed the 2 phases of the build out were not only knowledgeable but genuinely cared about customer satisfaction. Overall our experience building with KB Homes was good and would highly recommend them.

KB Home responded:
We're so glad to hear that you had a positive experience working with the entire team here at KB Home, Murali!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Overall everything is good.

  • Anonymous
  • Verified HomeBuyer
  • June 12, 2024
  • Manor, TX

Overall everything is pretty good.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with our team!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

My Personal KB Experience

  • Anonymous
  • Verified HomeBuyer
  • June 09, 2024
  • San Antonio, TX

The KB Home buying experience was great. From beginning to start. There were a couple of issues in the building stage but the construction team were able to address my concerns and fixed any issues i had in a timely manner.

KB Home responded:
We're glad to hear that you had a great experience working with our team!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Distance is no hindrance for KB home staff esp Michael

  • Anonymous
  • Verified HomeBuyer
  • June 08, 2024
  • Ontario, CA

KB never ceases to accomodate any inquiries and are very responsive to the clients needs. Look for Michael who will take you to a pleasing experience in buying a new home

KB Home responded:
Thanks so much for taking the time to share these kind words with Michael and the rest of the KB Home team!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Everyone, sales, customer service, construction manager were great.

  • Marilyn F.
  • Verified HomeBuyer
  • June 06, 2024
  • Vail, AZ

House completed on date promised. Quick response.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Good

  • Daniel V.
  • Verified HomeBuyer
  • June 06, 2024
  • Homeland, CA

Great overall experience with everything

KB Home responded:
Thank you so much for taking the time to share your overall great experience with KB Home, Daniel!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Shannon was amazing!

  • Marina A.
  • Verified HomeBuyer
  • May 30, 2024
  • Lemon Grove, CA

Shannon went above and beyond to make sure everything worked out smoothly. She was very customer centric and appreciated working with her. I can’t thank her enough.

KB Home responded:
We're glad to hear that Shannon and the rest of our team were able to provide such a happy experience for you, Marina!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

None

  • Inthasone S.
  • Verified HomeBuyer
  • May 30, 2024
  • Jacksonville, FL

Nothing to add at this time

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4