KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3465 homeowner reviews to learn why they are the right team to build your new home.
4.6 out of 5 stars
in all areas
3465 Reviews - 323 Communities
5 ★(2569)
4 ★(495)
3 ★(211)
2 ★(115)
1 ★(75)
Quality 4.5
Trustworthiness 4.6
Value 4.6
Responsiveness 4.6
star-rating KB Home - Excelente
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Excelente
star-rating KB Home - Second time going through this builder.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Second time going through this builder. Very pleased!
star-rating KB Home - Fast and available!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Fast and available! Great and I would like to buy one more!
star-rating Great work
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Thank you for working diligently and making sure the house is ready on time.
star-rating Excellent job, completely satisfied
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Working to improve your credit score from the start of the process does really pay off in the end.
star-rating KB Home - I love my new house.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I love my new house... it’s absolutely beautiful... inside and out!!!
star-rating Excellent Service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The sales office is very helpful, Michael sent house video & photos to me regularly to update the building process. He replied all my questions very fast.
star-rating KB Home - 5 star rating
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
5 star rating
star-rating Good Experiance
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Overall, I have had a good experience. Everyone has been/still is very helpful and accommodating. I like that KB provides so many options for your home. Garret is great to work with and Troy has been very helpful in helping get issues addressed, If anything, I think a "new home buyer" experience of some type at the Design Center would be helpful. As a new home buyer, I was a bit overwhelmed with the process. Having said that, everyone was very helpful! ... More
star-rating Quality Assurance of KB customer experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Our experience w/ KB has been exceptional from the standpoint of sale office presentation and customer appreciation. Our observation and recommendations during the loan process would be to incorporate a client checklist, w/ quality assurance check-points to evaluate how the customers needs are being met from loan documentation request, to escrow signing. Please build in more lead time into the collection of documents for closing, and continuous feedback from loan processors. ... More
star-rating Good Experience!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The KB team and builder have been pleasant to work with. Karen & Ray have been very attentive and helpful, which we have appreciated. Only somewhat difficult part was the home loan side/department.
star-rating KB Home - Great experience with the buying process as well as great home.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great experience with the buying process as well as great home.
star-rating Great home buying experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
K.B HOMES HIGHLY RECOMMENDED
star-rating Home Purchase Experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Our home purchase experience was flawless from start to finish. Our family relocated from WI to FL and we worked through our home purchase remotely from WI. Big shout out to Karen and Charles for ensuring that we were kept informed on our house progress and providing the extra level of comfort while we were 1200 miles away! ... More
star-rating KB Home - Great Sales Staff and Foreman Luis
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great Sales Staff and Foreman Luis
star-rating Amazing Experience !!!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The entire experience from start to finish was easy and each person I worked with was thorough and so helpful!
star-rating Excelent feedback, excellent seller, always with the correct information, thanks for your help guys
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
100% recommended, very attentive and willing to help and advise, the seller behaved excellent at all times and the detakkes of the house are perfect
star-rating Great service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I can’t complain
star-rating Totally satisfied
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
They did everything I asked and more, my family and I are truly satisfied with our new home, they kept us update each step of the way. Thanks to the KBHOME team ...
star-rating N/A
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Satisfied with the new home.
star-rating We love our home.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everyone was very helpful through every step of the process.
star-rating Excellent Home Buying Experience!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The process from start to finish was very smooth. At every stage, we were supported and all our question and concerns were addressed in a timely manner.
star-rating Great!!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Paul and Ivan are awesome people that helped us out a lot with our home.
star-rating Great experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great experience
star-rating Truly a great experience!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Overall my home buying experience was great. The initial steps involved were super easy. Everyone involved made it as easy as they could in order to accommodate my busy schedule. Whenever I needed something they were there to help answer my questions. When I had concerns they were there to help fix anything I was not happy with. They continue even after my home has been built to address any problems that may arise. I am very happy with my home buying experience with KB Homes. ... More