What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3465 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

3465 Reviews - 323 Communities

5 ★(2569)

4 ★(495)

3 ★(211)

2 ★(115)

1 ★(75)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating KB Home - Excelente

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Henry P.
  • Davenport, FL
  • July 26, 2020

Excelente

star-rating KB Home - Second time going through this builder.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Hutto, TX
  • July 25, 2020

Second time going through this builder. Very pleased!

star-rating KB Home - Fast and available!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Yi L.
  • Prosper, TX
  • July 23, 2020

Fast and available! Great and I would like to buy one more!

star-rating Great work

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ashish S.
  • Pflugerville, TX
  • July 22, 2020

Thank you for working diligently and making sure the house is ready on time.

star-rating Excellent job, completely satisfied

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Rachel C.
  • San Antonio, TX
  • July 22, 2020

Working to improve your credit score from the start of the process does really pay off in the end.

star-rating KB Home - I love my new house.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Yvette R.
  • San Antonio, TX
  • July 21, 2020

I love my new house... it’s absolutely beautiful... inside and out!!!

star-rating Excellent Service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tingting L.
  • Chino, CA
  • July 21, 2020

The sales office is very helpful, Michael sent house video & photos to me regularly to update the building process. He replied all my questions very fast.

star-rating KB Home - 5 star rating

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Fatemah B.
  • Kissimmee, FL
  • July 21, 2020

5 star rating

star-rating Good Experiance

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Dustin J.
  • Elgin, TX
  • July 21, 2020

Overall, I have had a good experience. Everyone has been/still is very helpful and accommodating. I like that KB provides so many options for your home. Garret is great to work with and Troy has been very helpful in helping get issues addressed, If anything, I think a "new home buyer" experience of some type at the Design Center would be helpful. As a new home buyer, I was a bit overwhelmed with the process. Having said that, everyone was very helpful! ... More

star-rating Quality Assurance of KB customer experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tony D.
  • Perris, CA
  • July 21, 2020

Our experience w/ KB has been exceptional from the standpoint of sale office presentation and customer appreciation. Our observation and recommendations during the loan process would be to incorporate a client checklist, w/ quality assurance check-points to evaluate how the customers needs are being met from loan documentation request, to escrow signing. Please build in more lead time into the collection of documents for closing, and continuous feedback from loan processors. ... More

star-rating Good Experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Wesley A.
  • Clermont, FL
  • July 21, 2020

The KB team and builder have been pleasant to work with. Karen & Ray have been very attentive and helpful, which we have appreciated. Only somewhat difficult part was the home loan side/department.

star-rating KB Home - Great experience with the buying process as well as great home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Vaibhav S.
  • Irvine, CA
  • July 21, 2020

Great experience with the buying process as well as great home.

star-rating Great home buying experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tarek S.
  • San Antonio, TX
  • July 21, 2020

K.B HOMES HIGHLY RECOMMENDED

star-rating Home Purchase Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Clermont, FL
  • July 21, 2020

Our home purchase experience was flawless from start to finish. Our family relocated from WI to FL and we worked through our home purchase remotely from WI. Big shout out to Karen and Charles for ensuring that we were kept informed on our house progress and providing the extra level of comfort while we were 1200 miles away! ... More

star-rating KB Home - Great Sales Staff and Foreman Luis

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Joel M.
  • Parker, CO
  • July 21, 2020

Great Sales Staff and Foreman Luis

star-rating Amazing Experience !!!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gina G.
  • San Antonio, TX
  • July 21, 2020

The entire experience from start to finish was easy and each person I worked with was thorough and so helpful!

star-rating Excelent feedback, excellent seller, always with the correct information, thanks for your help guys

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jesus G.
  • Clermont, FL
  • July 21, 2020

100% recommended, very attentive and willing to help and advise, the seller behaved excellent at all times and the detakkes of the house are perfect

star-rating Great service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Nike R.
  • Mascotte, FL
  • July 21, 2020

I can’t complain

star-rating Totally satisfied

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Lorraine J.
  • Port Saint Lucie, FL
  • July 21, 2020

They did everything I asked and more, my family and I are truly satisfied with our new home, they kept us update each step of the way. Thanks to the KBHOME team ...

star-rating N/A

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Raymond G.
  • Maricopa, AZ
  • July 20, 2020

Satisfied with the new home.

star-rating We love our home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Juan M.
  • Perris, CA
  • July 17, 2020

Everyone was very helpful through every step of the process.

star-rating Excellent Home Buying Experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ruben G.
  • Salinas, CA
  • July 17, 2020

The process from start to finish was very smooth. At every stage, we were supported and all our question and concerns were addressed in a timely manner.

star-rating Great!!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ricardo G.
  • Conroe, TX
  • July 17, 2020

Paul and Ivan are awesome people that helped us out a lot with our home.

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Joseph D.
  • Buckeye, AZ
  • July 17, 2020

Great experience

star-rating Truly a great experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Boerne, TX
  • July 16, 2020

Overall my home buying experience was great. The initial steps involved were super easy. Everyone involved made it as easy as they could in order to accommodate my busy schedule. Whenever I needed something they were there to help answer my questions. When I had concerns they were there to help fix anything I was not happy with. They continue even after my home has been built to address any problems that may arise. I am very happy with my home buying experience with KB Homes. ... More