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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 8813 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

8813 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Loan officer and staffing was great

  • Nathan D.
  • Verified HomeBuyer
  • June 06, 2023
  • Lockhart, TX

Kb was a great experience for us first time homeowners

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

I would buy KBH again

  • Jesus M.
  • Verified HomeBuyer
  • June 06, 2023
  • Cypress, TX

Best price/value ratio and KBH has responded for the construction QA issues.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Everyone has been very helpful and are always available when i have needed something done.

  • Ricardo G.
  • Verified HomeBuyer
  • June 01, 2023
  • Plumas Lake, CA

Everyone from the sales offices to Kyle have been great. They have helped with any questions and needs throughout the process. Even when after closing Kyle has been a text away.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Michelle - Sales

  • Mildred Z.
  • Verified HomeBuyer
  • May 31, 2023
  • Jacksonville, FL

Overall experience was painless because we paid cash and didn’t go through the process of mortgage application. Although there are issues with new home construction, major or minor, we expect it will be resolved in due time. Some issues were resolved quickly which we appreciate. KB personnel we dealt with, were quick to update, and responded with ease . I commend KB with their professionalism and knowledgeable experience. Thank you, KB Homes!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Over all good

  • Naga D.
  • Verified HomeBuyer
  • May 30, 2023
  • Round Rock, TX

Good experience in buying a home. Naga Sagar

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Tony, Camille, Joe and their teams

  • Nicholas C.
  • Verified HomeBuyer
  • May 30, 2023
  • Mascotte, FL

Everyone mentioned above has done a great job and continued to follow up after closing as well. Tony has been great with following up with me with any issues, and was punctual with his appointments for anything that needed to be looked at. He did a good job keeping his word and maintaining his integrity to us when anything came up with the house. I do hope he continues to follow up with me even now that we have closed. Camille was great as well. She did her best to keep us informed with updates on the house. While she did her job very well, I hope she continues to follow up with her ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

My New Home

  • Margaret C.
  • Verified HomeBuyer
  • May 30, 2023
  • Menifee, CA

My overall home buying experience was great. I had direct contact with builders representatives and sales representatives. They always responded to my questions with a positive attitude. The builders team was very knowledgeable and resourceful.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Communication and Support were Great

  • Daniel G.
  • Verified HomeBuyer
  • May 30, 2023
  • Henderson, NV

Our Sales Rep & Superintendent were PHENOMENAL. They were both very responsive, worked with us as best they could within whatever limitations were present and kept us in the loop at all stages.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

C.C.

  • Chen T.
  • Verified HomeBuyer
  • May 24, 2023
  • Las Vegas, NV

Listen to our concerns. Care and compassion!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

My New KB Home is A Dream Come True

  • Sandy A.
  • Verified HomeBuyer
  • May 24, 2023
  • Stockton, CA

I purchased my new KB Home in March 2023. The process was very easy, simple, efficient and worry-free. Since I didn't have the opportunity to personalize my home it was everything that I wanted and more. Any minor snafus that occurred was rectified quickly and efficiently. How can you beat a 10-year warranty on a KB Home? It's unheard of these days.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Homes commits to transparency and trustworthiness

  • Kavita N.
  • Verified HomeBuyer
  • May 24, 2023
  • Aurora, CO

The experience of buying a home with KB Homes was life changing. The entire process was transparent, timely and committed to making this process about our family. Thank you KB Homes!

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Love me some KB Home

  • Scot C.
  • Verified HomeBuyer
  • May 23, 2023
  • Henderson, NV

Everything was great. Couldn’t help the COVID shutdown, but the team stayed in touch all the way. Thanks KB

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Their were a few things that I didn’t like but over all it was ver very great

  • Eunice T.
  • Verified HomeBuyer
  • May 23, 2023
  • Auburndale, FL

My experience with kb home was very very great u really enjoyed it

Total Score 5


Quality 3

Trustworthiness 3

Value 5

Responsiveness 5

Very happy with our KB experience

  • Regina G.
  • Verified HomeBuyer
  • May 23, 2023
  • Arvada, CO

We have had a great experience with KB homes. Have not turned in any warranty work yet and hoping to have good results with that as well. Staff have all been very friendly and professional. Gave responsiveness to issues a 4 because we have not turned in any issues yet and trust it will go well.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Very pleasant home buying experience with KB home

  • Sanjay P.
  • Verified HomeBuyer
  • May 19, 2023
  • Manteca, CA

We enjoyed working with Thomas.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Salerno - Hallmark’s single story house - great floor plan

  • LENA V.
  • Verified HomeBuyer
  • May 18, 2023
  • Round Rock, TX

I have never thought of purchasing a KH Home for myself. I work in the real estate industry and have heard a lot about how KH homes being built with lower quality, cheap and required a lot of upgrades. Knowing this, but a few things that interested me about KB homes was the community is big, mostly located in good convenience location, house square foot are large, allow buyers to chose structural and interior design upgrades that must of the average builders don’t allow especially during the Covid19 time. I have chosen a lot and a one story plan building it from scratch. Overall the building ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great overall buying experience with KB Homes

  • Anonymous
  • Verified HomeBuyer
  • May 18, 2023
  • Vista, CA

Material used are good but not the best. Workmanship is great. Sale's team is super.

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

The construction support was not as responsive as they should have been.

  • Valerie D.
  • Verified HomeBuyer
  • May 16, 2023
  • Tucson, AZ

There was a faulty smoke alarm system installed which eventually was replaced but I had to put up with it going off approximately every 5 hours during the day and night. I did contact the construction staff early into the problem but it took about 3 weeks to get it resolved. I still have another issue regarding a possible ceiling leak in the kitchen area which has not been taken care of.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Overall experience

  • Ashleigh W.
  • Verified HomeBuyer
  • May 16, 2023
  • Phoenix, AZ

I will say getting in contact with Susan and the other ladies was awesome! They were very helpful and responsive. Whenever I had an issue I knew I could give her a call and the team would help right away. I will say the house itself is great, there were a few hiccups on the building of the home. Overall experience was great!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Goldberg

  • Mark G.
  • Verified HomeBuyer
  • May 16, 2023
  • Palm Coast, FL

Great people and wonderful to work with. We enjoyed the whole process very much. It was a real pleasure to plan our next adventure in Palm Coast.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Wonderful experience

  • Javad A.
  • Verified HomeBuyer
  • May 10, 2023
  • San Marcos, CA

Enjoyed Kb homes as each saleperson, builder, superintendent were wonderful as all have been kind, professional, knowledgeable and transparent.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Jimmy

  • James H.
  • Verified HomeBuyer
  • May 10, 2023
  • Fuquay Varina, NC

Very good experience! Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great job Killeen

  • Frank S.
  • Verified HomeBuyer
  • May 09, 2023
  • San Antonio, TX

Killeen great response on some of the work and touch ups

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Love Our Home!

  • Gina R.
  • Verified HomeBuyer
  • May 09, 2023
  • San Marcos, CA

The home buying experience was so easy and pleasant thanks to Malissa. She was available at all times an even responded on her days off! She went above and beyond to help out in any way, and reached out to her resources to assist as needed. Scott and team were excellent as well, very responsive to our concerns and quick to get items resolved. Very professional too.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Good to Go

  • Rodney J.
  • Verified HomeBuyer
  • May 09, 2023
  • Arvada, CO

Purchasing any new home is a bit challenging - from financing to final walk through - its just part of the process. Yet overall, things went smoothly. I like the layout and the price I paid for the home. Overall - excellent.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5