KB Home Reviews

Lack of supervision throughout the build process. Terrible response to issues/concerns. Complete disconnect of management and leadership. I would never buy another KB home. Quality and customer service does not exist.

We are loving our new home!

Thank you for getting us into our dream home smoothly!

Unfortunately we purchased this house at the end of 2021 during an intense real estate market. Meaning, we paid an excessive amount for a house that would have been 100k or even 150k less a couple of years ago. You’d hope that with the insane cost of this house that work would be done well. We have so many workmanship issues. It’s hard to blame KB for all of it because we do understand it’s hard to find good trades. But geez it’s been one headache after another. The construction manager has been very responsive so it’s nothing against him. However our older home never had these issues of shoddy work. It’s been stressful! ... More

Overall home buying experience through KB was good. The quality of work not so good.. no way I should have a brand new home I closed in the summer of this year and my Air Conditioning unit isn’t working properly at all… KB prides itself on energy efficiency but I can’t tell when my energy and money is going out thru the roof..

So easy from the start to the end

Good service and excellent knowledge of overall products

Sales and construction were always available to answer our questions and take care of us..

It’s too early to rate this home on some of the questions (thus 3 stars). The buying process was pretty smooth and the people who helped us, like Sherry, were awesome!!!

The home building process was a little long but we’ll while the wait. Glenn and Ean was extremely helpful and did a great job guiding us each step of the way.

Home builders manager John was very helpful trough the process. Amanda was good if it wasn’t for her I would close se the deal

Good experience with the Boulder

Quality of home could & should be better for price paid.

Sales Representative, Lizette is AWESOME!!!!

Richard and Sylvia were great

Purchase single story home love the floor plan Some cabinet doors missing and last time I checked still missing im not happy about this also a/ c air screen missing. Great sales people and superintendent

Everybody was very friendly and professional.

Great experience with sales team. A few outstanding warranty items that need to be addressed, but great communication with warranty team so far.

Home is delivered in time and Sales team co-ordinated very well through out the process. Kudos to the team. Move in was smooth and the same quality of service continue through customer service team. Thank you for the team for prompt responses and timely fixing things.

Come to Menifee! You will love your new house

Excellent communication and stayed on schedule

Norman was very responsible man every time I need him to help me with something he was there, Ashley the warranties manager.Also very responsible.

Great experience with the purchase and helpful staff

KBHomes was an outstanding home-buying experience for me. From the sales representative to the construction manager.., the entire process was mind-blowing.

Overall the workmanship of the home is top notch The tile floors are truly awesome, as are the cabinets, vinyl plank flooring, etc. The contractors are practically superhuman, talented, responsive and compassionate but spread way too thin! KB would be wise to hire more with the frenetic pace of building.