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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11555 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11555 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

KB Home - Excellent staff and onsite team at property.

  • Inderjeet S.
  • Verified HomeBuyer
  • June 28, 2022
  • Lathrop, CA

Excellent staff and onsite team at property.

Total Score 5


Quality 2

Trustworthiness 5

Responsiveness 5

Incomplete Build

  • Kevin M.
  • Verified HomeBuyer
  • June 28, 2022
  • Bulverde, TX

After a 16 month build process, I closed with a list of items needing completion by the construction team. While we had progress with some, we are at a standstill with other basic tasks. After involvement of local leaders through escalating the matter, it is clear that my concerns are not a priority for them.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

KB Home - Everything went well except the wait to receive the home.

  • Jesus G.
  • Verified HomeBuyer
  • June 28, 2022
  • Hemet, CA

Everything went well except the wait to receive the home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Overall I’m happy with my purchase.

  • Veronica S.
  • Verified HomeBuyer
  • June 27, 2022
  • Fowler, CA

Overall I’m happy with my purchase. KB did a great job communicating throughout the home purchase. There were some minor concerns that I had where improvement could be made by KB.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

KB Home - We are very happy to have Alex as our super.

  • Anonymous
  • Verified HomeBuyer
  • June 27, 2022
  • Henderson, NV

We are very happy to have Alex as our super.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bad Experience Overall

  • Anonymous
  • Verified HomeBuyer
  • June 27, 2022
  • Tucson, AZ

As we got closer to the closing date issues we pointed out were ignored, dismissed, or not addressed at all. The finance side of things were great, but overall the experience was not what it should have been when buying a new home.

Total Score 1


Quality 2

Trustworthiness 3

Responsiveness 1

KB Home - My best experience was with my loan officer he was the best the

  • Mattie B.
  • Verified HomeBuyer
  • June 26, 2022
  • Jacksonville, FL

My best experience was with my loan officer he was the best the closing was very easy very smooth my stress level was very low that to me is important.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Victor M.
  • Verified HomeBuyer
  • June 24, 2022
  • Jacksonville, FL

It was great and amazing

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied so far

  • Harry D.
  • Verified HomeBuyer
  • June 24, 2022
  • Tucson, AZ

The whole process was a fun experience. This was our first new build and getting to see each stage was neat. The office staff communicated regularly with updates and was always available for questions even after office hours or their days off. Some things weren't completed upon acceptance and almost 2 months later they still are not. Things are in the works but I can't give a full 5 stars since the time frame discussed has come and gone. I'll be very patient and understanding of the process as long as they continue their open communication.

Total Score 5


Quality 5

Trustworthiness 3

Responsiveness 3

Delivery

  • Kathy D.
  • Verified HomeBuyer
  • June 24, 2022
  • Haines City, FL

It took 11 months but we only have a few items that need to be completed.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Experience

  • Meghana R.
  • Verified HomeBuyer
  • June 24, 2022
  • San Jose, CA

It has been great doing business with KB, the team has been super amazing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I prefer NOT TO

  • Arlene F.
  • Verified HomeBuyer
  • June 23, 2022
  • Saint Cloud, FL

I prefer NOT TO

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 3

KB Home - All was good before signing the house agreement but after that

  • Sathish K.
  • Verified HomeBuyer
  • June 23, 2022
  • Boerne, TX

All was good before signing the house agreement but after that we were all lost no one reached out to see what is pending with house touch up works. We are really sad about it I hope they can improve the following with new home buyer at least till first month

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

KB Home - In the beginning of the home buying process Every thing was great.

  • Anonymous
  • Verified HomeBuyer
  • June 23, 2022
  • Mascotte, FL

In the beginning of the home buying process Every thing was great. However when we came very close to closing our closing date was pushed back by three months. Not to mention the chicken farm and it smells horrendous at least half of the week. If I could go back in time I would not build again with KB Homes this was a horrible experience and I wouldn’t wish this on my worst enemy. The warranty that they have set up is a big joke every time you call about something that’s broken it takes them 2 to 3 weeks to respond. Purchase at your own risk.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

KB Home - after the builder was done in 10 days they were there to correct

  • Gregory G.
  • Verified HomeBuyer
  • June 23, 2022
  • Jacksonville, FL

after the builder was done in 10 days they were there to correct any incidentials

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jagroop

  • Jagroop S.
  • Verified HomeBuyer
  • June 23, 2022
  • Fresno, CA

I will share my experience with kb home

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Tim

  • Timothy O.
  • Verified HomeBuyer
  • June 23, 2022
  • North Ft Myers, FL

Our experience overall, was very good. The time factor was our only misfortune. A closing date date of March 7th turned out to be April 28.. we felt that the communication in that area should have been better. Personnel was exceptional, and if we had to do it again we most certainly WOULD

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - It was a smooth process and good communication ,good quality,i

  • Eddie R.
  • Verified HomeBuyer
  • June 23, 2022
  • Jacksonville, FL

It was a smooth process and good communication ,good quality,i love my home!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - I love my house , everything that i was promised i get it .

  • Mladen R.
  • Verified HomeBuyer
  • June 23, 2022
  • Las Vegas, NV

I love my house , everything that i was promised i get it . I’m very happy with my salesman Jared also with the super attendants Justin and Omar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fixer-upper vs. new

  • Thomas G.
  • Verified HomeBuyer
  • June 23, 2022
  • Castle Rock, CO

Construction manager informed us that ours was a “production home” not a “custom home” and that the flaws we pointed out could be fixed. We thought we were getting a “new” home, not a fixer-upper.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

KB Home - KB is Great!

  • Karen G.
  • Verified HomeBuyer
  • June 23, 2022
  • San Antonio, TX

KB is Great! Words to the wise: 1) Get your own inspector because KB’s sucks and you will be just stuck. 2) Ensure that your house is 100% complete before buying. They will try to pressure you to close before task are done but once you buy they drag their feet and projects WONT get fully completed. 3) Get the integrated water system. Those of us who have to spend 3 hours watering a day are really regretting our lives 4) Ensure that you get the exact color codes for paint through Sherwin Williams. Just trust me you’ll need it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Not a bad experience but still have multiple unresolved issues

  • Nicolas J.
  • Verified HomeBuyer
  • June 23, 2022
  • Jacksonville, FL

Not a bad experience but still have multiple unresolved issues 2 months after move-in.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

KB Home - Buying our first home with KB is one of our favorite memories.

  • Jacqueline B.
  • Verified HomeBuyer
  • June 23, 2022
  • North Las Vegas, NV

Buying our first home with KB is one of our favorite memories. The process was super simple, Kb works not only as a team but as a family! If had to move or buy again, It would definitely be with KB.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Nations #01 Most Incompetent Builder.

  • Brian T.
  • Verified HomeBuyer
  • June 23, 2022
  • Castle Rock, CO

We closed on our house over 60 days ago and you still have not completed building it. Issues pointed out to the team months before we closed are still not resolved. Management lies and makes promises they have no intention of following through with.

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Good

  • Emmanuel J.
  • Verified HomeBuyer
  • June 23, 2022
  • Saint Cloud, FL

I am happy about my purchase, however felt for a first time buyer it could have went better

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4