Skip main navigation

KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11015 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

11015 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Five Stars

  • John K.
  • Verified HomeBuyer
  • October 30, 2019
  • Las Vegas, NV

We have had some issues with our Garage door some times working sometimes not & the contractor dies not want to either fix it or replace it Plus we have had issues with the smart thermostat not connecting with the app & not thereby smart once again not being supported by the contractor these issues need to be corrected with contractor interface

KB Home responded:
Hi John, we are sorry for any frustration and would like to help. If you have not already contacted Customer Care regarding the issues you mention, please let us know. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. – Brian

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It’s a nice home!

  • Kenneth H.
  • Verified HomeBuyer
  • October 29, 2019
  • Conroe, TX

The build is a fast process, they keep in touch with you all through the building process and after you move in to make sure there are no hidden issues lurking about.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New Top Of The Line KB Home

  • Cotton W.
  • Verified HomeBuyer
  • October 29, 2019
  • Elk Grove, CA

As a first time home buyer it can be very scary, as for myself and my wife it was! but our realtor told us about these new homes they were being built and we should consider taking a look. First of all these homes are beautiful, Affordable and Energy Efficient . From the very moment we walked into the sale office and spoke to their sale manager Bryon we were greeted with a warm welcome! this place is by far a place of EXCELLENCY starting with their sale manager! he was Very Professional and at the same time very pleasant,he kept us update throughout the process for the weeks our home was ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great house and everyone has been wonderful.

  • Thomas O.
  • Verified HomeBuyer
  • October 29, 2019
  • Moreno Valley, CA

Great house and everyone has been wonderful. I am very disappointed in the front landscape. Cheap mulch and no weed cloth makes the neighborhood look bad! I’m 70 with bad knees and asthma. I just spent two hours pulling weeds. Pinching pennies on landscaping was an idiot idea.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Process well worth it

  • Robert S.
  • Verified HomeBuyer
  • October 29, 2019
  • Perris, CA

There was someone always there to help guide you to make it a pleasurable experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent service

  • Christopher m.
  • Verified HomeBuyer
  • October 29, 2019
  • Fresno, CA

All people involved with process are very helpful. Dave, Sergio, misty and Thor are awesome people and they will bend over backwards to help you

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Caring & quality

  • George M.
  • Verified HomeBuyer
  • October 29, 2019
  • Murrieta, CA

We were treated with professionalism and friendliness. It was so much fun to choose all the details that made the home owes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Had a great sales rep.

  • Carlos G.
  • Verified HomeBuyer
  • October 29, 2019
  • San Antonio, TX

Had a great sales rep. Treated us like family. Would recommend to family and friends.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience so far

  • Jennifer S.
  • Verified HomeBuyer
  • October 29, 2019
  • Lancaster, CA

I love my home. All of my issues and concerns were handled quickly and professionally. Just some feedback: consider using a satin finish paint where it’s flat. It’ll look better and clean easier. I appreciate the continued requests to review.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Thank you.

  • Andrew M.
  • Verified HomeBuyer
  • October 29, 2019
  • Universal City, TX

The house that we purchased has been everything we were looking for and we have had a great support from KB.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love KB Homes

  • Vanessa B.
  • Verified HomeBuyer
  • October 29, 2019
  • Las Vegas, NV

My KB Home purchase experience with my first new home was awesome! Everyone was great throughout the whole process and I couldn’t be happier!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Work

  • Mark D.
  • Verified HomeBuyer
  • October 29, 2019
  • Murrieta, CA

From the time we walked into the Motels and continuing to this day, the staff was and is excellent!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very happy and impressed with KB Homes

  • John S.
  • Verified HomeBuyer
  • October 29, 2019
  • Denver, CO

The process from start to finish and even now with warranty has been above average, my Superintenant Drake was unbelievable the quality of the workmanship was top notch and house was built on time, my sales agent Lindsay was awesome being that I was in Florida while house was under construction she would send me a updated picture every Friday without me asking which was so nice to see. Jamie In Waranty has been great to work with she has reached out to me a few times, I keep telling her that the quality was so great that there is no warranty needed. Even the other sales agent Michael in the ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good people to work with.

  • Jorge A.
  • Verified HomeBuyer
  • October 29, 2019
  • Katy, TX

Easy to buy

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - KB Homes Cust Service is out of the world !

  • Anonymous
  • Verified HomeBuyer
  • October 26, 2019
  • Milpitas, CA

KB Homes Cust Service is out of the world !

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome experience

  • Jay S.
  • Verified HomeBuyer
  • October 25, 2019
  • Prosper, TX

We had an awesome experience from start to finish and beyond. Everyone from David to chad to Jason was attentive to our needs and requests throughout the entire process. We can’t say enough great things about the whole kB team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Satisfy

  • Cynthia B.
  • Verified HomeBuyer
  • October 24, 2019
  • Victorville, CA

This is my second time purchasing a KB HOME, I like the customer service from all department from sales, finance to escrow.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Nice people!

  • Anonymous
  • Verified HomeBuyer
  • October 24, 2019
  • Fresno, CA

I always felt I was treated by people.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Kirby G.
  • Verified HomeBuyer
  • October 24, 2019
  • Bastrop, TX

A person usually doesn’t build a home in retirement. For me, however, it was a good decision and a great experience. All of the KB Home team (sales, construction, design studio) were a pleasure to work with and were always responsive to my concerns and questions

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing

  • Irene M.
  • Verified HomeBuyer
  • October 23, 2019
  • Orlando, FL

Thank you

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Very happy with the entire home building process.

  • Jill F.
  • Verified HomeBuyer
  • October 23, 2019
  • Fuquay Varina, NC

Very happy with the entire home building process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

VictorvilleHome

  • Leopoldo S.
  • Verified HomeBuyer
  • October 22, 2019
  • Victorville, CA

KB homes pricing is very affordable, best in the market out there.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Nothing but 5 stars

  • Dave S.
  • Verified HomeBuyer
  • October 22, 2019
  • Elk Grove, CA

Nothing but 5 stars

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic

  • Juventino M.
  • Verified HomeBuyer
  • October 22, 2019
  • SAN ANTONIO, TX

It was our first time buying a home and KBH made our experience be an amazing experience. After looking at other home builders we knew that KBH was the one to go with and so far it was the right decision.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Israel F.
  • Verified HomeBuyer
  • October 22, 2019
  • Gibsonton, FL

KB homes representatives were always at the disposal of the families purchasing questions at all times and conditions.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5