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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 8813 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

8813 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Happy first time home owners

  • Elainna D.
  • Verified HomeBuyer
  • December 14, 2022
  • Kyle, TX

Overall good experience. Happy with our home. Noticed a few areas as far as craftsmanship during some of our personal changes that could have been done better or appeared to have been covered since it “would not be seen” type of coverup but otherwise not dissatisfied. Sales and loan experience were excellent and needs after the fact have been quick and responsive

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good people to work with.

  • Anonymous
  • Verified HomeBuyer
  • December 14, 2022
  • Rosenberg, TX

great title company. Memon, Younus M

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Ms

  • Cecille R.
  • Verified HomeBuyer
  • December 13, 2022
  • Tucson, AZ

Over all we are happy with our new house. Thank you KB homes.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Good customer service!

  • Wei H.
  • Verified HomeBuyer
  • December 13, 2022
  • San Marcos, CA

They respected and supported customer needs. Good customer service!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great

  • Anonymous
  • Verified HomeBuyer
  • December 07, 2022
  • Lathrop, CA

Overall Very satisfied with the service. Waiting the house to build was not too long.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Our foreman, Juan is an excellent manager to work with. We love Juan and he is knowledgebale of his job!We would like to share with new home

  • Donald C.
  • Verified HomeBuyer
  • December 07, 2022
  • San Antonio, TX

We would like to share with new home buyers if they are interested in purchasing KB Home that they should be very engage and ask lots of questions in regards to the deal of what they are getting in their house, purchase price, upgrades, certain amenities they really do not need in their house and etc.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good

  • Godfrey O.
  • Verified HomeBuyer
  • December 06, 2022
  • San Antonio, TX

KB homes did make it possible for my family to get a home. Good team members, excellent customer service. We recommend my friends to KB homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

title says optional but is not

  • Anonymous
  • Verified HomeBuyer
  • December 06, 2022
  • Lake Elsinore, CA

Bought an already completed home, great expereince with all staff including sales, construction and finance. Home has some quality issues but warranty team is quick to respond and repair.

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

great team to work with.

  • James B.
  • Verified HomeBuyer
  • December 06, 2022
  • Castle Pines, CO

Kept us up to date on progress and issues that affected schedule.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Good experience overall

  • Anonymous
  • Verified HomeBuyer
  • December 04, 2022
  • Riverside, CA

Nice team of people, worked together well.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Sales Rep - Rita

  • Emiliano P.
  • Verified HomeBuyer
  • December 03, 2022
  • Clermont, FL

Communication with our sales rep was excellent throughout the 11-month building period. We love Rita, she is not only a salesperson but a friend to our family now.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very good experience

  • Thomas P.
  • Verified HomeBuyer
  • November 29, 2022
  • Erie, CO

The KB team we dealt with was very good, all your questions were answered promptly.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Experience was great

  • Boopesh P.
  • Verified HomeBuyer
  • November 29, 2022
  • Rolesville, NC

This is our first home buying experience in USA. The team (Ken, Curtis ) were very responsive. Deadline were met. Overall we had a very pleasant experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Informed process

  • Leola N.
  • Verified HomeBuyer
  • November 29, 2022
  • Katy, TX

Great communication during building process. So far communication continues with any concerns

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Very satisfied with my house

  • Matthew C.
  • Verified HomeBuyer
  • November 23, 2022
  • Puyallup, WA

I’ve been here 2 months and I’m still learning about the house. Overall they did a great job and I’m happy living in this development.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Yolanda

  • Yolanda M.
  • Verified HomeBuyer
  • November 22, 2022
  • Jacksonville, FL

First time home owner and the experience with KB homes was excellent. I had a great team working with me.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Fantastic Sales Team Guiding First-Time Homebuyers

  • Rachel B.
  • Verified HomeBuyer
  • November 16, 2022
  • Erie, CO

We felt supported from the moment we walked into the model home in our new KB Home community. Martin on the Sales team was wonderful at fielding all our questions or finding the answers if he didn’t have them himself. As first-time homebuyers, we were nervous and unsure with some processes, but the entire KB team (sales, construction, design) guided us every step of the way. We’re so happy with our new home!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Fairly easy process

  • Anonymous
  • Verified HomeBuyer
  • November 16, 2022
  • Aurora, CO

The build took a bit longer than we expected but we are now in our new home and are loving it. There have been a few growing pains but that was to be expected and my contacts have mostly dealt with them quickly. Overall we are happy we built new. The KB team has been fantastic.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Fantastic customer service

  • Brian L.
  • Verified HomeBuyer
  • November 16, 2022
  • Sahuarita, AZ

Tanya and Bryan were great to work with! Very responsive, highly recommended!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

So far things going well KB homes are very support with all the warrenty concerns.

  • Syed R.
  • Verified HomeBuyer
  • November 11, 2022
  • Houston, TX

Very satisfactory after sales service

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

karel

  • Karel D.
  • Verified HomeBuyer
  • November 01, 2022
  • Katy, TX

I love my new home,

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Superintendent

  • Lorena C.
  • Verified HomeBuyer
  • October 28, 2022
  • Austin, TX

The Formen in my subdivision has been very helpful and responsible on updating us from star to finishing the home and any issues related with the house . Also my Builders sales agent was very helpful keeping us informed on all aspects from star to finish the house

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Mary

  • Mary Q.
  • Verified HomeBuyer
  • October 28, 2022
  • Saint Cloud, FL

My experience is nice , we are grateful!! KBH is a great Team!! Thanko you so much

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

KB made the process easy.

  • James H.
  • Verified HomeBuyer
  • October 27, 2022
  • San Jacinto, CA

Overall a great experience. This was our first “new” home purchase and KB made it easy.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

still need a doorknob

  • Anonymous
  • Verified HomeBuyer
  • October 26, 2022
  • Loveland, CO

Mostly a positive experience. The doorknob in a bathroom has not been replaced in 2 months. Unfortunately, too, all during the summer, the swimming pool was unusable due to problems. It should have been fixed.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 3