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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9160 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

9160 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

KB EQUALS CUSTOMER FRIENDLY

  • Tim D.
  • Verified HomeBuyer
  • July 22, 2023
  • Tucson, AZ

Despite any minimal issues I have with a new construction home; KB monitors any issues that I have arising and they address them immediately. Example, a wire came loose in the air conditioner that caused temps in the house to rise to 93 degrees. I called for help and a tech came within 2 hours. Also, Rose, the representative maintained communication with us the whole time.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Review

  • Jacob Dylan R.
  • Verified HomeBuyer
  • July 21, 2023
  • Las Vegas, NV

Overall, I'd say I'm satisfied.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great would recommend

  • Gloria H.
  • Verified HomeBuyer
  • July 21, 2023
  • Torrance, CA

Would recommend . Great quality for great price !

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Supinder K.
  • Verified HomeBuyer
  • July 20, 2023
  • Manteca, CA

I had a good experience to be at home with this company. Service is pretty quick and transparency is good.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Jesus Ramon R.
  • Verified HomeBuyer
  • July 20, 2023
  • Davenport, FL

Great experience and customer support

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent attention and service

  • Edixon Jose C.
  • Verified HomeBuyer
  • July 19, 2023
  • Jacksonville, FL

Excellent attention and service

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Easy to work with the team

  • Anonymous
  • Verified HomeBuyer
  • July 19, 2023
  • New Hill, NC

Intial state they give multiple design options to choose from

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Jose is great!

  • Ralph B.
  • Verified HomeBuyer
  • July 19, 2023
  • Bonney Lake, WA

Highly recommend. We love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everyone fantastic

  • Carole B.
  • Verified HomeBuyer
  • July 19, 2023
  • BOERNE, TX

Tom and Paul and Wes and Darin all were fantastic with it all.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

great

  • Arvin L.
  • Verified HomeBuyer
  • July 18, 2023
  • Las Vegas, NV

great, helpful staffs, amazing, proactive

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great follow-up service!

  • Jeremy S.
  • Verified HomeBuyer
  • July 18, 2023
  • Roseville, CA

Very impressed with customer service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Total Team Effort

  • Lawrence O.
  • Verified HomeBuyer
  • July 18, 2023
  • Las Vegas, NV

The Total Team effort we received was Top Notch! Starting with our Sales Person, Clay, our Mortgage Person, Donna, and finally our field support with our super, John. All 3 were spectacular, I can't give them enough praise. All three were there for the entire process answering questions and supporting our journey through the new build process!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Builds relationship

  • Felino Mathew C.
  • Verified HomeBuyer
  • July 18, 2023
  • Stockton, CA

Awesome experience specially for us first time home buyer. Smooth experience and explained the process thoroughly. Nothing to complain and the house is really great. Again, huge thanks to the team specially Harvey B., Susan B and Mike C. Thanks a lot!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very responsive to inquiries, issues, and concerns

  • Ryan M.
  • Verified HomeBuyer
  • July 18, 2023
  • Clermont, FL

Everyone involved in our home building process from the sales agent Rita to the superintendents Mike & Mike to the regional manager John to our warranty department contact Mark have been very responsive and quick to address issues. Any new home build is going to have problems, but it's how those problems are addressed (the timely-ness, the commitment to customer service, etc.) that are the mark of a great team and builder. Very happy to be have worked with the people we did. We love our home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

naji

  • Ouadie N.
  • Verified HomeBuyer
  • July 18, 2023
  • Davenport, FL

Great experience with KB makes my dreams come true!! Thank you for everything you do!! Keep up the good works

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best home buying experience imaginable!!

  • Brittany J.
  • Verified HomeBuyer
  • July 18, 2023
  • Menifee, CA

My husband and I came to look at the models on a whim not sure if we were even in a place to purchase a house. We met Amy and within minutes fell in love with her and the homes. The team we worked with was incredible in helping to make sure we understood everything as this was our first time buying a house. Our loan officer Mike was great and made sure to take the time to explain everything to us and really went above and beyond to help make sure we had a rate that was good and a payment we were happy with. Between Amy and our superintendent Jon we were getting updates on the progress of our ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Homeowner

  • Shakuntala P.
  • Verified HomeBuyer
  • July 18, 2023
  • Manor, TX

Excellent service, site managers have been fantastic

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ms.Tanika, Brayden, Leslie and Evelyn

  • Mychale J.
  • Verified HomeBuyer
  • July 18, 2023
  • Humble, TX

The team I worked with was great. They kept me up to date on any and everything.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent homes and service.

  • Juan Jose S.
  • Verified HomeBuyer
  • July 18, 2023
  • Saint Cloud, FL

Very great experience with KB Homes. They was very professional and did an excellent job on my home. Very well construction. 100% recommended.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

made the experience easy process

  • Aaron L.
  • Verified HomeBuyer
  • July 16, 2023
  • Stockton, CA

The builders and sales rep are great,. they kept me updated with the whole process and will send me pictures of the steps

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Omar

  • Danelle J.
  • Verified HomeBuyer
  • July 13, 2023
  • Stockton, CA

My experience with purchasing a house was a great experience over all. Omar did my walk through and I was pleased. He made me feel comfortable and he made sure he that I understood what he was discussing, his role and the whole process after closing.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Don and Kathy

  • Vincent YF S.
  • Verified HomeBuyer
  • July 13, 2023
  • San Jose, CA

The buying experience is as easy as riding a bike for first time buyer or experience buyer. All detail information is listed. And once the transaction is done, the support from KBH don’t stop there. They go above and beyond . Love the team

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Over all great process and issues were addressed.

  • Robert R.
  • Verified HomeBuyer
  • July 13, 2023
  • BOERNE, TX

The entire process was excellent and all issues were addressed by the constitution foreman.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sheik

  • Sheik H.
  • Verified HomeBuyer
  • July 12, 2023
  • Plumas Lake, CA

Our entire buying process was stress free. We were able to move it without any major issues. Our home is beautiful and affordable. KB’s team was always available for any questions or concerns we may have had, and promptly took care of issues that arose. This is our second home with this builder. I like the quality and affordable price you get with KB. I would 100% recommend KB for your next home/builder.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2023
  • Arvada, CO

We love our new home! The building experience was fun and easy. I particularly loved the weekly calls with updates on progress. Thank you KB!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5