KB Home Reviews

Excellent communication and stayed on schedule

Norman was very responsible man every time I need him to help me with something he was there, Ashley the warranties manager.Also very responsible.

Great experience with the purchase and helpful staff

KBHomes was an outstanding home-buying experience for me. From the sales representative to the construction manager.., the entire process was mind-blowing.

Overall the workmanship of the home is top notch The tile floors are truly awesome, as are the cabinets, vinyl plank flooring, etc. The contractors are practically superhuman, talented, responsive and compassionate but spread way too thin! KB would be wise to hire more with the frenetic pace of building.

All the staff/team members at KB Home in Persano at Shadow Mountain, Menifee, CA are very professional and very helpfull during the pre and post sale my house. Keep up the good work

After the escrow was over, Danny and his team members took care of the problem quickly. Thank you very much for the speedy processing.

Excellent overall experience with KB homes

There needs to be better oversight of the work that is being done.

I recommend KB homes To my friends.

Great community. Very quiet neighbors.

If I was to build another home, it would be with KB.

Used very cheap material, was not responsive with issues, took several emails and calls to get responses, very disappointed

Our AC system failed to function for the whole month. Del air company made multiple attempts to fix the problem but failed. I thank the personnels of KBHomes who went above and beyond to assist us resolve our air conditioning issue.

Everyone who represented KB was absolutely amazing!!

Since we moved in we had issues that needed attention but it is such a reassuring experience to know that Customer Service was always there quick to respond to our concerns then always does a follow up. Customer Service has gone above and beyond our expectations!

Working with everyone throughout the whole process was awesome! Steve was always super helpful with every single detailed question I had! Aaron was also super willing to help with the little things after we closed and moved into the house. Great experience

great experience , very professional staff,

contractors do a poor job, supervisors promise to get corrections done but do not follow through

All KB staff was very polite and helpful throughout the buying process. We are very happy and excited with our new KB hime.

Great floor plans...that's the only positive thing I can say. It took over a year from down payment to close for a 1647 sq ft single story house...which wasn't even totally complete when we moved in. This was my 4th new build and even the house built by a high school construction class was far superior in both materials and workmanship. Definitely would NOT recommend a KB home.

Great experience with KB Homes! Always available for any queries

We have been very satisfied with our KB Homes experience. We actually bought a home that was built by another customer who was forced to back out of the purchase, but when KB Homes offered to sell us the house, we were treated as well as any other customer. We weren't able to make any design choices, but the KB staff has been extremely responsive to the couple of minor issues we've had since moving in and has met with us any time we asked. The house is very well-built (and we have experience with other builders in the past) and we love the features and the service we've been given so far.

Happy with KB homes. Quality of homes being built now have been improved matching those builders at the top level may be even higher. Pricing is more affordable which also included those necessary upgrades. Customer service is fast and effective compare with other builders in the same community. For future investment in housing I would look and recommend KB.

Cheaply made homes at not so cheap prices.