Skip main navigation

KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 8813 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

8813 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Loved the design studio experience and our construction supervisor

  • Brenda W.
  • Verified HomeBuyer
  • July 14, 2021
  • Apopka, FL

Love how we were able to make the house exactly how we wanted it to be. Also very happy with the follow through after we closed to check on any minor issues. Would definitely recommend KB homes to others.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Sales staff and building superintendent made the process seamless

  • Douglas B.
  • Verified HomeBuyer
  • July 14, 2021
  • Fuquay Varina, NC

Sales staff and building superintendent made the process seamless

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Overall.

  • Dianna A.
  • Verified HomeBuyer
  • July 13, 2021
  • Lancaster, CA

Overall. my family and I are extremely happy with our new home...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Could not have had an easier purchasing experience

  • Diego L.
  • Verified HomeBuyer
  • July 13, 2021
  • Harbor City, CA

I was so glad my wife and I found this new build from KB Homes when we were looking to purchase our first home. Everyone we worked with made the experience so simple and gratifying. We’re extremely happy we went with KB Homes and could not be happier in our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Great value and prices.

  • Anonymous
  • Verified HomeBuyer
  • July 13, 2021
  • Houston, TX

Great value and prices. I had to keep an eye on my construction team since they weren't very good with deadlines or forgetting small details. Their design studio experience was the absolute cherry on top; there is no better interior design experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The buying process was great!

  • Devin S.
  • Verified HomeBuyer
  • July 13, 2021
  • San Antonio, TX

The buying process was great!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Communication was a little lack luster.

  • Nikita J.
  • Verified HomeBuyer
  • July 13, 2021
  • Groveland, FL

Communication was a little lack luster. Cracks in kitchen grout and moved in to a house already infested with ants and crickets.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - The financial team that handled my loan was great to work with.

  • Anonymous
  • Verified HomeBuyer
  • July 09, 2021
  • Uhland, TX

The financial team that handled my loan was great to work with. I also enjoyed the experience at the studio.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - First new home - good experience for me

  • William P.
  • Verified HomeBuyer
  • July 08, 2021
  • Prosper, TX

First new home - good experience for me

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Pricing

  • Durga A.
  • Verified HomeBuyer
  • July 06, 2021
  • Leander, TX

Great Builder to be associated with.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Trustworthiness

  • Nguyen T.
  • Verified HomeBuyer
  • June 29, 2021
  • Pflugerville, TX

KB Home kept their price as they told me until I get a house, that's amazing thing. Same time, my friend bought a house from another builder, but the price keep moving up until my friend must to quit. Wonderful services, customer service of KB Home is really good, friendly and quickly.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Real Estate Agent/Sales - Pamela Noah, Loan Officer (Brad Blumert), and Superintendent (Colin Martinez)

  • Marco R.
  • Verified HomeBuyer
  • June 29, 2021
  • Lancaster, CA

Those three listed treated me with outstanding care. They provided with insight, helped me, and still reach out to check on me.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Warranty & Repair

  • Joseph V.
  • Verified HomeBuyer
  • June 29, 2021
  • Georgetown, TX

Kevin, our warranty and repair guy, was on site and available during the buying process for any adjustments we needed. He was fast and easy to work with. Ryan, our KB Home sales representative, was also intelligent and responsive throughout the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - My superintendent Mike was amazing.

  • Leah J.
  • Verified HomeBuyer
  • June 29, 2021
  • Henderson, NV

My superintendent Mike was amazing. He made this whole experience smooth and easy. He was there to answer any of my questions. He addressed my concerns immediately. He made my home with love. I couldn’t have asked for more! Thank you Mike

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic experience from start to finish!

  • William G.
  • Verified HomeBuyer
  • June 29, 2021
  • Kyle, TX

This process went as smooth as possible. From my first interaction with the sales team through the construction phase and all the way up to post sales! What a great experience! Thank you team!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - My experience with customer service is good.

  • Jose R.
  • Verified HomeBuyer
  • June 28, 2021
  • Davenport, FL

My experience with customer service is good.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Sales office was always available to answer questions Service

  • Abner B.
  • Verified HomeBuyer
  • June 28, 2021
  • Las Vegas, NV

Sales office was always available to answer questions Service able to complete SOME repairs in a timely fashion Still waiting for touch up paint

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Gook communication.

  • Tori P.
  • Verified HomeBuyer
  • June 27, 2021
  • Erie, CO

The process from start to finish was great and I'm very happy with my new home purchase.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Dedicated Team

  • Tamaki L.
  • Verified HomeBuyer
  • June 25, 2021
  • Converse, TX

LeMonte, Cody, Ena, JoAnn, and Mike all played instrumental roles with us deciding to purchase and build our first home. The KB Team helped us apply, plan, and build while we were still stationed in CA. We were very nervous throughout the whole process, once we made it back to Tx we were able to see our home on a daily basis until completion. We are very pleased and happy with our home and will recommend KB Home to family and friends.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Professionalism of agents and builder Reps - Phenomenal!!

  • Mark L.
  • Verified HomeBuyer
  • June 23, 2021
  • Fort Worth, TX

Really outstanding services from initial meeting to final inspection clos-out!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

stayed with you every step of the way

  • Anonymous
  • Verified HomeBuyer
  • June 23, 2021
  • Manor, TX

my project manager was on point!!! the mortgage side of it was always prompt & friendly guiding you thru the steps.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Very responsive and helpful through out our experience.

  • Vanessa G.
  • Verified HomeBuyer
  • June 23, 2021
  • San Antonio, TX

Very responsive and helpful through out our experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Good KB Folks from sales to construction to financing

  • Stephen B.
  • Verified HomeBuyer
  • June 23, 2021
  • Jacksonville, FL

Good KB Folks from sales to construction to financing

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - From start to finish it was a seamless process!

  • Jose M.
  • Verified HomeBuyer
  • June 22, 2021
  • Parrish, FL

From start to finish it was a seamless process! Wouldnt change anything. Feels like we have a home now.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Great team very responsive.

  • Anonymous
  • Verified HomeBuyer
  • June 22, 2021
  • Sacramento, CA

KB at this location had a great team that has responded quickly all along to any issue that came up. We have been very happy with our purchase.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5