KB Home Reviews

Truly was a great experience. And I love my home. It’s beautiful.

Still waiting on small repairs. Been 8n home almost two months and still don't have hoa welcome package. Put natural gas line to close to homes on our street now having to re-due digging up lines around homes for repair been three weeks with no end in sight. No information on when they plan to finish or start on landscaping in front on home.

Easy to communicate and fairness of price.

My experience with KB is being great all the members in the different teams are very helpful and nice

It’s a much easier experience than I thought it would be. Not stressful at all. Everyone is very helpful.

The team is very professional and easy to get in touch

I am still waiting on a few jobs to be corrected or finalized in house. I have been told to "be patient" or just do not hear back to set up a date for completion. It is now going to be hard (after 2 months) to get dates coordinated due to my work schedule. 1) Lawn is horrible as they put in pods after cold front and nothing is "filling in" as I was advised. It is very "sandy" and on one side of house the pads are not growing together. 2) 2 new doors, to fix issues with doors at closing, were ordered incorrectly and still waiting to get them replaced. 3) No one has come to put "pads" on bottom of slider doors to fill in area that bugs can get in and air conditioning can go thru costing me money. 4) I was told at closing they would come to do "touch up" paint that has not happened, 2 months past closing. 5) Master bath toilet is lose and causing me to primarily have to use the guest bathroom being afraid it will completely seperate causing bigger issues. 6) I was never given a tutorial on setting up irrigation system. Each time I had an issue someone came and made adjustment without advising me or showing me what they were doing. They system kept running in cycles one after the other causing me to have a water bill of over $200 for the first month living here. Carlos did finally come out and set it up after about 4 times talking to Edgar re this issue. ... More

Good timing and customer service!

Everyone is very responsive to my needs. I call for repairs or issues and I get immediate response.

Buying our new home with KB was one of the best experiences I have had with a home builder. Step by step updates along the way and a thorough inspection/walk thru process once construction was completed. I have every confidence in KB and recommend them to all my friends and family.

GREAT STAFF, RNJOYED WORKING WITH EVERYONE

The best part of this process was the mortgage lenders, Derek specifically and Andrea staying on top of things. I definitely think the workmanship and quality of products are poor for the price paid. I understand the market, but it all seems rushed and put together with little care from the builders and contractors chosen.

great home! We had some construction delays and unfinished items at final phase of move in but between construction staff and sales/support team, they kept me informed and resolved issues one at a time

Our experience with KB Home is just like what my families have said and mentioned, they are very professional and very helpful on all things a client needs to know towards on purchasing a home from the start to finish...

Sales and Design Center were great! When it comes to building you need to be watching their every move. The construction supervisors try to watch everything but it's impossible. We had many issues but so far the warranty dept. has been on top of making things right. The company really need to work on making sure they produce a quality home the first time.

Superintendent is just talked and no action. He just talked nice and ask us to give good review. He gave us temporary garage door and the one we suppose to get need to be wait for 14-16months. We are paying mortgage and we don't get what we pay for.

Every does come together and make sure things are great for the clients, that’s make the big purchases! We live our forever home!

DO NOT BUY a KB HOME!!!!!!

Every person involved in the process from actual signing of the contract to detailed follow ups and updates during the construction process is great. Then the follow ups are done in a very timely manner.:,

That their very acknowledge about their craft

In my experience, KB Home staff made the whole experience pleasant and rewarding. I feel they cared just as much after the closing on the property as before, quickly taking care of items that needed some attention.

weekly updates while house was getting built was helpful. even with the current unpredicatability of the supply, they still managed to set reasonable and accurate timelines

First time KB Home buyer and it was an awesome buying experience, from the sales representative, application processing and they even respond attentively to get an after-the-sale to do jobs done. Well done

Everyone was great to work with and extremely helpful

Not the best not the worst. As long as you don’t expect the truth about the timing of your home from anyone including VPs you should be fine. Process was seamless until final walkthrough when nothing was done right. Spent next 3 months with people in and out of the home because of their incompetence to get it right the first time. Just hoping the foundation is good