Skip main navigation

KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 8813 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

8813 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

KB Home - The entire team were very friendly and professional.

  • Anonymous
  • Verified HomeBuyer
  • April 07, 2021
  • Murrieta, CA

The entire team were very friendly and professional.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Beth, our sales rep and Lee, our superintendent were great!

  • Marcy A.
  • Verified HomeBuyer
  • April 01, 2021
  • Las Vegas, NV

Beth, our sales rep and Lee, our superintendent were great! They both kept us informed throughout the process from start to finish. Our home was done on schedule and sooner than expected, which was a nice surprise. We love our new home and community.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good builder for the price

  • Demetreus J.
  • Verified HomeBuyer
  • April 01, 2021
  • Elgin, TX

I had a great experience building my home. It's an exciting time building your first home and to have a great team behind you helping you make the right decisions with color schemes and materials was very important to me. I really appreciate their knowledge through the entire process. From the sales team all the way to the customer service team after you close. They really strive to ensure you are extremely satisfied with their product and service. I'm very happy and at peace in my beautiful new home. If their are any issues they will solve it pronto!!

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

KB Home - Allen and Kate were knowledgeable and amazing to work with

  • Theodore L.
  • Verified HomeBuyer
  • April 01, 2021
  • Fuquay Varina, NC

Allen and Kate were knowledgeable and amazing to work with

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

It was nice having weekly calls for updates on the building process

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • Houston, TX

The KB team was very helpful and responsive in all the things we inquired about the building process and they upgrade selections. They made sure to keep us updated as much as possible. The house is really energy efficient and the open floor plan is very nice. Would suggest better home cleaning before moving in and wait for ground to dry before putting on sod. There were a lot of uneven spots in the grass and gaps between some of the sod which causes some drainage issues and wet spots.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

sales people are very profissioal

  • Shirlei G.
  • Verified HomeBuyer
  • March 30, 2021
  • Hollister, CA

Great location. Beautiful houses. Great Customer Services.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Buying process a breeze, knowledgeable staff, realtor and lenders

  • Adolfo T.
  • Verified HomeBuyer
  • March 28, 2021
  • North Las Vegas, NV

Buying process a breeze, knowledgeable staff, realtor and lenders are great! On the other side, the quality of workmanship is way below what I expected.

Total Score 5


Quality 2

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great and smooth experience.

  • Bryan P.
  • Verified HomeBuyer
  • March 25, 2021
  • Lancaster, CA

Great and smooth experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Awesome experience and very attentive to home owners!

  • Shanel H.
  • Verified HomeBuyer
  • March 25, 2021
  • Anaheim, CA

Awesome experience and very attentive to home owners!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Overall great process from start to finish in building our home.

  • Jay C.
  • Verified HomeBuyer
  • March 24, 2021
  • Manor, TX

Overall great process from start to finish in building our home. The design phase was definitely the best part. Updates as time progressed went well and though the timeline was underdelivered, it still worked out. The mortgage was the best it could have been and I am thankful for it.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - James and Blake were great throughout the whole process.

  • Reid M.
  • Verified HomeBuyer
  • March 24, 2021
  • Kyle, TX

James and Blake were great throughout the whole process. We were kept apprised of the status along the way. And any concerns were addressed in a timely manner.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Our home

  • Santhanam E.
  • Verified HomeBuyer
  • March 24, 2021
  • Thornton, CO

Very good environment and people around here I like it

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The Buying Process and Design Studio

  • Kimberly H.
  • Verified HomeBuyer
  • March 23, 2021
  • Aurora, CO

I had the BEST sales agent! Cody was super attentive throughout the entire process. He was very knowledgable and helped me to feel confident in my decision to buy a home. I also LOVED getting weekly updates from Cody and Drake throughout the building process. Finally, I had so much fun with Jena at the design studio. She brought my vision to life! Now, I'm in my home and it is truly my dream home!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - KB has been a pretty great company to purchase our first home

  • Sydney S.
  • Verified HomeBuyer
  • March 23, 2021
  • Fresno, CA

KB has been a pretty great company to purchase our first home through. We did have delays moving in to our home that were unavoidable due to COVID, but once we got in our home we realized how much pride they take in their work. Even after the walk through, they come back multiple times to make sure everything is fine and fix things that are not. Everyone I have had the pleasure of talking with has been very kind. Jennifer in sales was the most friendly, knowledgeable person on the team. If you have a question, she will find the answer! The woman at the design studio was so kind to us also. ...

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

How easy the home buying process is

  • Adrian G.
  • Verified HomeBuyer
  • March 22, 2021
  • San Antonio, TX

Everything has been great thus far just have a few minor complaints but nothing serious. The house has definitely been worth buying and I have also recommended some people to do the same.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 3

Quality

  • Joel J.
  • Verified HomeBuyer
  • March 18, 2021
  • New Braunfels, TX

I went with KB build because of thier reputation and quality. I was both happy and disappointed in the final quality of my home. seems the final details were very rushed. However I have been working with KB on fixing and finishing all the issues I had since moving in and they are very responsive and everything has almost been completed.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - KB homes has been really good to me, my buying experience was

  • Leonor H.
  • Verified HomeBuyer
  • March 17, 2021
  • San Antonio, TX

KB homes has been really good to me, my buying experience was a little different but, KB homes made it doable!!! grateful for Belinda Dillard, she is awesome!! she goes extra mile to answer me with all my questions and concerns, also to Scott, he takes care of issues / request in a timely manner.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Employees were very professional.

  • David B.
  • Verified HomeBuyer
  • March 17, 2021
  • Las Vegas, NV

Employees were very professional. Any issues we had after moving in were addressed immediately

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - It was a great experience.

  • Patience E.
  • Verified HomeBuyer
  • March 16, 2021
  • Aurora, CO

It was a great experience.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

KB Home - Good experience overall but we do have some small issue needs

  • Syed J.
  • Verified HomeBuyer
  • March 16, 2021
  • Richmond, TX

Good experience overall but we do have some small issue needs to be resolved

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - Bryan did a good job and always available when we need help with

  • Charly C.
  • Verified HomeBuyer
  • March 16, 2021
  • Groveland, FL

Bryan did a good job and always available when we need help with something.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - The whole buying process was smooth from start to finish.

  • William C.
  • Verified HomeBuyer
  • March 16, 2021
  • New Braunfels, TX

The whole buying process was smooth from start to finish. They were also very responsive even after closing and did cosmetic touch ups after moving in.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Everyone is attentive to our needs

  • Anonymous
  • Verified HomeBuyer
  • March 12, 2021
  • Santa Clarita, CA

Everyone is attentive to our needs

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

The foreman, lender and sales rep were wonderful to work with

  • Randy T.
  • Verified HomeBuyer
  • March 10, 2021
  • Austin, TX

They made the process easy and answered all questions quickly.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Overall I am happy with the house except the road noise that

  • Almir Z.
  • Verified HomeBuyer
  • March 09, 2021
  • Jacksonville, FL

Overall I am happy with the house except the road noise that can be heard very loudly from my bedroom. The windows needed to be soundproof. Otherwise Bill (the superintendent) has been exceptional with everything we have needed or with our concerns.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5