KB Home Reviews

Everyone who we have interacted with was very helpful.

Long story short, the KBHomes staff were really great on every section of the buying purpose.

Great team, very helpful and responsive.

Escrow closed within 30 days and all builder personnel involved were very helpful, friendly and they have greatly contributed to the smooth transition from our initial purchase to our final move-in.

The customer service from the sales rep Jeff and the builder Tony. Outstanding

I purchased a beautiful home. Everything was pretty close to perfect. I had an electrical issue and a HVAC issue when I moved in. I let the superintendent know and he got everything fixed right away.

Overall, a pretty good experience. The Design Studio was great. Sonia helped us design a beautiful home. The ability to choose so many options isn't what I expected and the price point for upgrading is very reasonable. This makes each home unique. I do feel that some of the contractors aren't as detailed as others, but the Construction Manager tightens up any concerns promptly and follows up appropriately.

We enjoyed the process from start to finish.

From the first time we talked about floor plans and available lots, to our closing day, everyone was amazing. Our sales associate transferred communities and still managed to keep us updated weekly. Superintendent was very responsive and kept us up to date the entire time, and made it possible to close early!

kB homes is really good, outstanding customer service with sales and the builder

Jenee was excellent during the entire process. Richard and Sal were very responsive and helpful. The design center had some hiccups with some of the things we picked but so far we have been accommodated.

sales team very informed and helpful

I had a great experience buying a hole from KB.

Enjoying my KB home, thanks!

Great building experience with KB. Meet all of the timelines, and the team kept us updated with photos and progress reports on a weekly basis.

Kevin and other associates kept me updated w/ current progress as well as photos. (I was purchasing while living in another state. ) felt confident of my best interest.

KB homes made my dreams come true! Let them help you achieve your dreams!

Overall the experience was great! I give them 5 stars on everything. Only thing I put low was the quality of workmanship. I had to be very hands on with the home since day one (frame placed 1" to the right on foundation, house color painted in correctly, additional minor damages happening after each team visited (I.e. carpet team broke baseboards, painting team broke garage drywall, landscaping damaged garage floor.. list goes on). After closing, I also noticed some things that were not done right (unnailed backyard fences & loose door knobs, unpainted areas showing drywall color especially in bathrooms, loose towel racks).. I still would recommend buying a KB Home & am happy with my purchase! ... More

It was great experience buying the home from KBHomes. Good prices with modern outlook.

As homeowners in a new city and state, we were pleasantly surprised by the quality of our new home. But what surprised us even more was the people. Everyone, from the sales persons to the carpenter that had to fix our door, were will to go above and beyond what was expected. What made this buying experience exceptional was the people.

The buying process with easier then I thought

Love the style of how the home was designed. Only thumbs down is that I noticed the baseboards, cabinets and doors are not as sturdy as I thought they were. Also whoever painted this house we are in didn’t do a great job. I see Areas that are not fully painted and some drips on the wall. They did leave us paint to use so I will be touching up a few spots.

My wife and I were very pleased with the service from all the KB Staff that has worked with us. Mark from the sales office was extremely kind and helpful throughout the home buying process. He was always available to help answer any of our questions. Once we moved in there were a few items which needed to be addressed, but Handel from KB Customer Service was awesome and made sure all our service request were taken care of in a timely manner. We are very pleased with the service from KB Northpark in Ontario and we are very happy with our new home!

Great house, great service, staffs are very nice as well!

Overall very easy home buying experience