KB Home Reviews

Friendly, professional and responsive staff; especially Alma and Bobby amazing experience with both. On the lending side not so much with our loan officer there were times we had to leave multiple messages and it took days for us to hear from him, maybe he is overworked and needs an assistant or perhaps they need more loan officers to handle all of us home buyers in a more efficient and timely manner.

I loved working with KB... my only thing is that I was told there would be communication after I bought the house and closed. There has been none... not a big deal as I haven’t really needed anything but it was stressed that they would communicate after the process a lot so kind of strange!

Pleased with the purchase

Kb do a very good job in taking care of is clients I recommend you to go with them for your new home if u need a peace of mind.

All details explained before purchase and during the whole construction process. The sales team, which followed up with us through the whole construction process (Laura & Jeff) was professional and knowledgeable and gave us the feeling of care and continuity. KB Home - A company to trust for experience and delivery. Thank you.

The best part of KB Home is lots of customisation choices, of course it cost you a bit but the place you will live for a while is worth spending that money for the value added to your lifestyle; it varies person to person, however, I am enjoying it everyday. My overall experience is excellent!

The whole experience from beginning to the end was awesome and done precisely.

I’m pleased with the process.

great customer service

Everything went smoothly, was in consistant contact with sales, build and finance thru the whole process.

great home with fantastic customer service from sales, to loan and customer support. Some of thr craftsmanship from the construction crew was slightly less than perfect.

Nice home and property. Great place to start a family. Simple and efficient home buying process, took care of all my needs. Thank you!

the experience was great but the only thing I'm not happy with is that I can't fit 2 cars in the garage. I assumed that they were built big enough for 2.

I love my new KB Home. The sales process was easy, the Design process was fun and they kept me informed of the build process.

Thanks to the staff at Bear Peak (Angelina, Rory, and Shawn), our buying experience was seemless. KB is fortuitous (that means lucky), to have them on their staff.

The entire process was really easy and people were there the answer questions the whole way through. We love our house and it was even finished a little early. There are a lot of things that need to be decided on early on, but there were people there to walk you through the process. I would have liked a few more customizations, but otherwise, near perfect experience.

Finding a new, quality built ranch style paired home in today’s housing market is rare and needed. My new home in Castle Rock Colorado is perfect in size, energy efficient, and good for both seniors and younger people, with and without families. A great mix for all .

We are mostly happy with the home Thr only issue takes time to get things repairs When requested

You will receive excellent customer service from both the on-site builder; and the sales team.

To KB Home team, Thank you! Steve, Kc, Chelsey and Clint provides me all the update via email or text as their respond time is so fast. They even acknowledge that my prefer way of communication is email or text as I'm always on call for my work. They always give me updates every Friday or every other week especially during this pandemic. During this kind of event, update is what we need as we don't know what is happening. They texted me during the pandemic that they're on shutdown because of government requirement and they also text and email me when they're going to start again building. It removes my anxiety knowing that I have an awesome construction team to give me status on what is happening. Thank you Chelsey for helping me with my last minute removal of wall and additional add-on. ... More

Very timely. The KB design center was excellent. Building superintendent was excellent.

Quality of materials not that great whomever KB used form lumber wasn't as i was expecting but overall final product turned out great

There a few things that we would have preferred in certain ways but you have your standard and it is what it, so we are. Thanks

So thankful and love the house!! Would love the superintendent to come back by and drop paint off and finishing painting the corners though. Still five stars!!!

The overall experience was good. The only drawback was the communication when dealing with the financial part.