KB Home Reviews

I had a great experience overall from our sales representative, loan officer, customer service and even construction. I would definitely buy another home with KB in the future.

I'm Happy with my kb Home

Marla was fantastic throughout the entire process, we bought a beautiful home at a GREAT price in this crazy market. We are so happy with our KB Home.

Stove appliances are horrible do not suggest

The experience was so awesome from beginning to end. I was really nervous about purchasing my first home but every one from sales to design to construction and lending was so helpful.

All of the windows are poorly mounted and can't open them without them falling off,stairs are wobbly and roughly finished outlets don't work

It was such an amazing experience and a blessing to have Katrina and the team there . Everyone made the experience an unforgettable one and I will forever be greatful

From the moment you walk into the sales office everything is explained on the process. You are kept up to date on all steps of the construction along the way. Jesse the construction manager is available for questions, he has real concern on you questions and will put you at ease.

I wouldn't recommend anyone to buy a KB Home

Bad customer service, lack of communication and quality of material used is not up to the par.

Our KB experience was a long process 1year 1month, however Ceaser and Elizabeth were consistent with their follow up and commited to holding up what they said they were going to do. Even after I closed Ceaser went above and beyond to make sure anything that needed fixing was done.

Great builder. Looking forward for the warranty service if needed it.

Great people and a beautiful house

They continue to work with us after our move in to address small things, such as touch up paint after movers knocked the walls; answer questions, etc.

Your interior painting is very badly

Good quality and excellent customer services. If you guys want to buy a new home, I recommend to choose KB Home.

Everything is varying degrees of slapdash. Once they tell you the home is done it's a monumental battle to get them to come fix the things they said they'd fix before closing.

I was able to get more house for price I paid

Our expierence was delayed due to covid and lack of supplies but the workers and construction manager were beyond perfect and very professional. Could not have done it without them letting us know each step that was happening.

Great house! Our builder Mike and salesperson Armando both kept us in the loop every step of the way! We felt like a true part of the process. Great customer service and craftsmanship! So happy with KB!

Be ready to wait with all the C-19 issues

Forced us to close even though house construction wasn't finished and 2 months later still didn't fix windows, kitchen cabinets and leaking HVAC. KBHome recommendation for us to use bucket whenever we AC and pray to God leaking doesn't cause electrical damage to HVAC.

I had peace of mind from beginning to the end of the construction of our home! Extremely impressed with the sincerity of keeping me informed with everything to do with my from the ground up to completion! There Dedication to see you are content with the purchase of your new home and the Knowledge they give you all through your home buying....is a BLESSING!

When you have a customized track home built, it is expected that you will incur workmanship issues and areas of concern along the way and even after closing. How these issues of concern are handled is truly what makes or breaks the feeling you have for the builder/supervisor of the community. KB Homes sales counselors set very high expectations for the quality of the workmanship, the community planning, and the communication with the staff that you will be receiving. The quality of workmanship was much lower than expected, the community itself is coming along nicely, but the communication and after-the-sale performance are where they fall very short of your lowest expectations. OVERALL, KB Homes is a good builder offering a quality home at a fair price. I would recommend them to a friend with some cautions and the need for a lot of patience. A few tweaks with the personnel who has direct contact with the buyer and standing by what you say from start to finish would definitely take KB Homes from being an average builder to becoming an outstanding builder again. ... More

Value in todays fast pace real estate market