KB Home Reviews

Amber, made it easy and smooth when we check and decide that we want the house. Easy to talk to. Tyler, was an amazing person he’s always responded if we have questions and or problems with our house. The quality of our new home is not that great, our expectations are high for a brand new house, the paints are uneven, the doors were broken also the restrooms need a retouch and lastly the 2nd floor making noise when you’re heading to the master room.

This our second home and our first was with KB Homes. We loved the experience and care we received that we had to buy our second home with KB. They rally treat you like family.

The sales team including Ryan was very helpful in giving us truthful information about the community, home, and KB in general. Brooke helped us zero in on our loan and Jorge was the go-to for construction.

I appreciated all the updates and saw my house built from the ground up. I had the opportunity to design the way that I wanted inside and outside which gave more control over what my house was going to like.

Several times after purchase of my home I was given very beneficial information on the use and features of my house. This is excellent service after the sale.

First time homeowner, great experience. Answered and solved all my questions and concerns.

Tami and Jason were great to work with. Always responsive and quick to any questions or concerns I had in the process. First time buying a home and I’m glad it was with them!

KB Homes has good service team

Jesse and Deann are great wholesome people who truly care.

Having issues with stove; it do not work. I tried to use the oven for the first time on thanksgiving and the whole stove shutdown and stopped working. Whirlpool not much help and KB liaison no andwer

Nice buying experience, nice customer service

I’m happy with my new home. Nice place to live.

All the team members are great and respectful, they made entire process easy and interesting, they were updating the progress throughout and responding in a timely manner. I am enjoying the house

The experience was good.

The process went smoothly, and everything since we moved in has been working well.

Alan stayed in touch with me in case there’s were any new issues, he really cares about his job and costumer satisfaction. He fixes any issue asap. Bob Welch continues to assist with any question I have also. Brian.

We built a house in Sanctuary and the home experience so far has been great. Builders always will be there for you. So happy I choose this community.

First, your team at Falling Waters have done an excellent job all during our buying process. Jose, Jerry, Laura, Jeff, Tod and Nolan all are commendable and very on top of every process. Jeff has came in and fixed our bathroom sink several times. I would and have strongly recommended KB homes to several folks. Thank You all for the attention to detail and quality of your teams expertise. Our last home we bought it new pre-built and lived there for 37yrs because of the quality of that builder we are as pleased if not more so with the quality for this home and your team.

Team is responsive and professional.

After 2 outside services calls for the fridge, onsite construction, doing everything they could, replaced it but it’s still just the standard fridge, kind of cheap with an annoying hum. One of the 3rd party service techs explained, they don’t make em like they used to!

Daniel made this experience GREAT!

From day one with Tim, thru multiple meetings with Eric, who assisted us beyond anything we could have asked for to Terry with the build and meetings, we couldn't have asked for anything better!

We have great experience buying our home with KB homes. From day one, Vicky was very informative and answered all of our questions, she sends us pictures every week. Not only Vicky was very helpful, but the other people who works at kb home. For example, Vivian, Mark and the design studio team. One of the things we loved from the day one is that we were able to customize our home by adding extras like a 3rd bathroom in the four bedroom in a reasonable price. We were able to stop by while they were building our home at any time we wanted. Communication was excellent. We are very happy in our new home. ... More

The home is great! Good quality materials and workmanship went into building the home. Sales and service representatives are awesome to work with. They understand your wants and needs and handle them appropriately and quickly.

A Great sales team. Technical team very responsive to new homeowner’s issues discovered in the house. Highly satisfied with KB Home