KB Home Reviews

The buying process was great. Everyone was professional and very helpful. After we moved in there was great follow up.

I was able to close on my house sooner with the builder being done before the expected date.

The people we have dealt with have been great. The attention to detail of the final product needs more quality control. We have had some minor issues that probably should have been caught in the building process.

We love kb homes! And our sales rep! We just have problems with the construction manager since he had promised that he would get our sliding door fixed before moving in, but 2 months later it’s not fixed yet. But overall great! My sales rep Was amazing! She helped up with the house buying process since it was our first home!

not satisfied with followup with paint touch up and lights and they need to quality check the subs job

Overall it was great with just a few hiccups.

Positive home buying experience but once you move in it’s a different story

Great company. Really enjoyed the process but the basic house without upgrades is not worth the price and some of the upgrades are a little on the pricey side. We did a lot of upgrades ourselves after we closed. Overall would build with them again.

KB Home has been an exceptional resource in my process of buying my first home. The seller, builders, and legal representatives made it easy for me. Thank you.

The workmanship is very poor and the response time on warranty issues it’s really bad

Things are broken and I have to call manufacturer after when I just moved in. Should be responsibility of KB not the homeowner.

They want you to sign the contract. Give tou the house unfinish. Had alot of issues. Until not its not resolved. Promises promises promiese BS.

Still waiting for construction deficiencies to be addressed AND corrected. 60 days in, very disappointed. Sales & financing went great - all other aspects are lacking.

Warranty person ignored my request.

The loan experience was the best for me. There was no pressure. Lisa was so helpful. She walked me through the process. She made me feel relaxed and happy. So much so I recommended KB to my friends who were looking to buy.

it's been almost 2 months in our new home and little by little things are starting to fall apart. started with the garage and now down to smaller items that I'm able to fix on my own.

I love my new KB home but the responsiveness to issues that should have been resolved is horrible. Please continue to work on customer service after the house is sold.

Happy with the KB Home. Many unfinished issues that are taking a long time to get done. KB selling rep. was great. The house is very comfortable, the layout is very functional. The neighborhood is very good.

There’s a lot of things that need fixing but if it wasn’t for me discovering how lazy the work was done considering the island power cord was never done under the island except 5 inches away and under the carpet is unacceptable. Thats a fire hazard which gives me more concern to uncover more things as it’s coming along. Ken and Jacquie were great overall and this review is not towards them but towards their works they used which they had no choice in such a terrible market we were going through.

The craftsmanship from the contractors are very subpar painting was terrible more paint on floor than on walls cleaning crew did terrible job brick work had huge gaps in brick finally got repaired flooring very cheap chips way to easy need to have all replaced

Cheaply made homes at not so cheap prices.

I have a complaint and for some reason HOA doesn’t answer nor does the office. It seems customers needs don’t matter to those who work for this company. It’s very degrading to the customer and definitely doesn’t make anyone want to suggest KB.

Please get a pre foundation inspection

Sale department are good and helpful. Customer service not good at all.

Contractor say will fix "issues" but you don't hear from him over 2 months.