KB Home Reviews
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What Homeowners Have to Say About KB Home.
KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11020 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Mr
- Dereje I.
- Verified HomeBuyer
- November 22, 2024
- Las Vegas, NV
All the team members are great and respectful, they made entire process easy and interesting, they were updating the progress throughout and responding in a timely manner. I am enjoying the house
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Good
- Andrea P.
- Verified HomeBuyer
- November 19, 2024
- Round Rock, TX
The experience was good.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Good experience, loving our new home
- Anonymous
- Verified HomeBuyer
- November 15, 2024
- Nuevo, CA
The process went smoothly, and everything since we moved in has been working well.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Alan
- Adrian V.
- Verified HomeBuyer
- November 15, 2024
- San Antonio, TX
Alan stayed in touch with me in case there’s were any new issues, he really cares about his job and costumer satisfaction. He fixes any issue asap. Bob Welch continues to assist with any question I have also. Brian.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Happy purchase
- Reid Salvo W.
- Verified HomeBuyer
- November 15, 2024
- Clermont, FL
We built a house in Sanctuary and the home experience so far has been great. Builders always will be there for you. So happy I choose this community.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
The KB homes team here at Falling Water
- Jerry G.
- Verified HomeBuyer
- November 07, 2024
- Bonney Lake, WA
First, your team at Falling Waters have done an excellent job all during our buying process. Jose, Jerry, Laura, Jeff, Tod and Nolan all are commendable and very on top of every process. Jeff has came in and fixed our bathroom sink several times. I would and have strongly recommended KB homes to several folks. Thank You all for the attention to detail and quality of your teams expertise. Our last home we bought it new pre-built and lived there for 37yrs because of the quality of that builder we are as pleased if not more so with the quality for this home and your team.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Team
- Anonymous
- Verified HomeBuyer
- November 07, 2024
- Laveen, AZ
Team is responsive and professional.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Ed B
- Anonymous
- Verified HomeBuyer
- November 01, 2024
- Durham, NC
After 2 outside services calls for the fridge, onsite construction, doing everything they could, replaced it but it’s still just the standard fridge, kind of cheap with an annoying hum. One of the 3rd party service techs explained, they don’t make em like they used to!
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Daniel
- Brandon Shaun N.
- Verified HomeBuyer
- October 21, 2024
- Lake Elsinore, CA
Daniel made this experience GREAT!
KB Home responded:
Thank you for taking the time to share these kind words with Daniel and the rest of our team, Brandon!
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Tim,Eric,Terry great
- Andrew E.
- Verified HomeBuyer
- October 18, 2024
- Lillington, NC
From day one with Tim, thru multiple meetings with Eric, who assisted us beyond anything we could have asked for to Terry with the build and meetings, we couldn't have asked for anything better!
KB Home responded:
We appreciate you sharing your positive experience with our team!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great communication,
- Ruben Dario L.
- Verified HomeBuyer
- October 18, 2024
- Land O' Lakes, FL
We have great experience buying our home with KB homes. From day one, Vicky was very informative and answered all of our questions, she sends us pictures every week. Not only Vicky was very helpful, but the other people who works at kb home. For example, Vivian, Mark and the design studio team. One of the things we loved from the day one is that we were able to customize our home by adding extras like a 3rd bathroom in the four bedroom in a reasonable price. We were able to stop by while they were building our home at any time we wanted. Communication was excellent. We are very happy in our ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
I'm Finally Home!
- Steven E.
- Verified HomeBuyer
- October 17, 2024
- San Antonio, TX
The home is great! Good quality materials and workmanship went into building the home. Sales and service representatives are awesome to work with. They understand your wants and needs and handle them appropriately and quickly.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Mr.
- Ernest A.
- Verified HomeBuyer
- October 17, 2024
- La Verne, CA
A Great sales team. Technical team very responsive to new homeowner’s issues discovered in the house. Highly satisfied with KB Home
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Overall Great Quality Home!
- Kelly L.
- Verified HomeBuyer
- October 16, 2024
- Round Rock, TX
Our Sales counselor was awesome and on top of everything! Over all the quality of the home is good. We have some issues with paint,Trim, and caulking on your kitchen island and closet shelves, But a major problem which was our toilet was fixed immediately! All the problems we currently have our minor and can get fixed near the year mark! We got a great price on our home compared to other builder competitors. Staff were very friendly. I highly recommend KB homes! No other home builders give a good price on a home compared to them and you get two years of customer service for any issues.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
A brand new home experience worth every penny
- Natalia V.
- Verified HomeBuyer
- October 16, 2024
- Plumas Lake, CA
Great team to work with throughout the entire process and even after we moved in.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Jason
- Jason C.
- Verified HomeBuyer
- October 16, 2024
- Jacksonville, FL
Over all everything has been good
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 4
home
- Anonymous
- Verified HomeBuyer
- October 10, 2024
- Antelope, CA
Very responsive, dependable and helpfull with all aspect of the KB Home buying experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Affordable home
- Anonymous
- Verified HomeBuyer
- October 10, 2024
- Converse, TX
We love the home and were desperate to find a place to call home fast and KB helped us do that.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Good experience in buying KB home
- Havish R.
- Verified HomeBuyer
- October 09, 2024
- Aubrey, TX
Working with KB Homes was very easy and very quick in responses . The documentation was easy to fill in and close within time to our satisfaction
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Not happy about my solar panels
- Javier O.
- Verified HomeBuyer
- October 08, 2024
- Homeland, CA
Everything was smooth sailing on buying the house processing so I like to thank Hope and Tracy. Especially my man realtor John. But what i hate about this is my solar panels haven't activated for atleast 2 months and still going on. They also file bankruptcy and i am more bummed out so I'm not sure what's gonna happen
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
Overall a good experience
- Anonymous
- Verified HomeBuyer
- October 07, 2024
- Las Vegas, NV
Overall a good experience! Some bumps along the way, but it was mostly expected. People at the sales office tired hard to be helpful, but there are a few miscommunications and mistakes which took a lot of time to correct. On the other hand, KB home offers a good value for homebuyers with a lot of basic amenities included in the price, especially if you are a first time home owner.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Mr Ikechukwu
- Ikechukwu I.
- Verified HomeBuyer
- October 05, 2024
- Georgetown, TX
I went , I saw and I conquered , Initially it seemed unapproachable due to wrong information I got from people about KB homes but I took courage with the help of wonderful staff there who made the search much easier for me, they respectfully explained every question i had. Am impressed, i urge you to give it a trial too.
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Great all around
- Jacob Allen H.
- Verified HomeBuyer
- October 02, 2024
- Surprise, AZ
Our sales Rep Kirin was great and the finance team made it as easy as pie buying a car was more difficult but the KB team made it easy and smooth would highly recommend this team!!
KB Home responded:
We appreciate you sharing these kind words with Kirin and the rest of the team here at KB Home, Jacob!
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Thank you Hannah!
- Brisa Z.
- Verified HomeBuyer
- October 02, 2024
- San Antonio, TX
We love our new home. The team has been prompt to take care of some small issues.
KB Home responded:
Congratulations on your beautiful new home! Thanks for sharing these kind words with our team.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great experience, solid home built with small improvements that could make it perfect!
- Sharada K.
- Verified HomeBuyer
- October 02, 2024
- Round Rock, TX
This is my 2nd time buying KB home and have no regrets. Got a home that perfectly matches my requirements. Overall, I am happy with the end result. I appreciate the hard work and professionalism of the team. From sales, lending and construction I have received all necesssary support, attention and communication. One area of improvement would be attention to detail on outside vendors work. There were some corrections needed after I moved in and KB home team very diligently worked with these vendors to resolve issues. I understand that it's normal to encounter some issues after moving in, but ...
KB Home responded:
We're glad to hear that our team was able to provide a great experience for you, Sharada!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
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