KB Home Reviews

KB Home builds a beautiful home. Because they are not using there normal contractors our home has a lot of issues that still haven't been resolved. In the final phase of our home before we moved in, they didn't take the time to pay attention to the details of completing our home correctly.

Great company and rgreat costumer service from sales man.

Bad communication with the builder… But on another note..Mrs Kathy was the one who really made this experience so wonderful… I give her all praise…

Check out the home very closely when the chance arrives because the builder does not develop building prints for all modelsl

final corrections took way to long, over 30 days to correct from final walk thru.

I would advise other buyer to be alert. Pay attention during the building process to avoid issues like I have been dealing with. Ensure everything is built correctly. Be involved, and ask questions.

Pretty much everything went as planned.

It was a ok experience overall. The house is nice but definitely could have been better. The house seems like it was rushed to be built and a lot of corners cut. Again my fault for not catching it durning the inspection. Some of the hired trades took pride in there work and it shows while other rushed. Now getting the stuff fixed through warranty is a hassle, the communication isn’t that great and the people try to get out of fixing it when they come and tell you they don’t hear or see a problem when clearly there is a problem. I do not think I would buy another kb home though.

From model home tour to closing the deal kb homes and all the employees (sales, design, construction) were honest and open to any questions I had and provided best service. I am completely satisfied with my purchase and would highly recommend for anyone.

delivered on time

Our experience with KB Homes was excellent! During a time when our world was in disarray because of the Covid-19 pandemic, KB homes prioritized our home and finished it ahead of schedule. The workmanship was of the highest caliber and the project managers kept us updated with every step of the process and delivery of our home. There was no stress involved.

Good builder

Over all good experience, Scott ( sales ) , Zach ( customer service ) and Trevor ( Construction manager ) helped me

Awesome

We have been in our house for about two moths and so far we've had no issues. We're very satisfied with the support we've received when we had questions. They didn't just sell us the house and left.

I bought a house with KB Home in Willow Trace and I cannot be any more happier than my purchase. Right from the beginning, they have been nothing but wonderful in addressing all the issues and taking time in explaining every single detail to us. The house has come out wonderful and there has not been a single issue I am not happy about or hasnt been addressed. A very good community for money and locality

Love my brand new house. The layout is smart and open. The energy savings is wonderful. The location is the best. KB Home was there for me from beginning to end. The customer service is second to none. Thank you, KB Home!

Find the house was amazing. I love the community. I love my neighborhood, but regarding issues in the home like the tub has a hole that was mentioned since the beginning to the supervisor has never been fixed. I have three months already living here in my home. also insulation in the garage was promised to put because I have a disabled son that exercises in the garage and still not a phone call to schedule an appointment lighting on my doorbell is not working The tubs of the restroom are dirty since the beginning was mentioned to supervising said that they were gonna be repaint also is not done and more little details like invasion of privacy, taking pictures of my backyard. ... More

Clint my construction manager is extremely professional and can always rely on him for any issues about my home

The sidings, hardie board around the house were installed crooked some crooked in and some bulging out, making rattling noises even when it lightly windy remind its not even pass 3 months yet after closing. I contacted the warranty officer and all he said is to send out the guy to put nails in, easy as it sound, but with those cracked and crooked in, i asked those to be replaced thy ignore ny request and they said will send out the siding manufacture to inspect. I wonder what the role the siding manufacture plays here since they arent not the one who installed it and arent the one hearing the rattling noises to the point it sounds like you pickup a wooden stud and keep smashing it to the wall. I’m regretting my decision entrusting KB’s quality on my house. Definitely not gonna recommend this builder to anybody i know. ... More

Overall we were treated good until it came time to get all the bugs out. Like door knobs coming off. AC blowing extremely hot only upstairs and we're still having issues

The construction aspect was the worst part of the home buying, things were not properly done before handover George did not do a good job

Sales representatives are great but the quality of work from the builder is so poor. The turn around for work request is so so bad. If I’ll be given a chance to give the house back I will.

Writing reviews is a good thing. But when you move into a new home and things are not right. I'm not a happy home owner. Too many problems in this home and nothing has been done about the problems I'm having. I need someone visit my home to see and understand why I'm not a happy homeowner and should be.

The grass of the house arrived dead and stayed dead. I have several cracks in the walls. The water filter for my house has not yet been delivered