KB Home Reviews

We love our new home.

Every is good, but some small things need fixing. Some of my paint needs more work.

Love the house. Steve, the construction manager, has been the best part of it all.

The weekly calls from either our sales agent or the general contractor made the home building process remarkable and easy. Great communication the whole time!

Great overall experience from the KB sales and construction teams. Very dissatisfied with Kb home lending and their lack of responsiveness. Home move in was delayed, movers rescheduled, and my work had to be rescheduled. Cost me thousands of $$$ due to mismanagement of my loan closing process.

I had my ups and downs in my experience with KB.

There were a lot of delays due to COVID but everyone was great about keeping me updated when building finally started and throughout the process.

Mark was a pleasure to work with. He kept us updated on everything. If we had an issue he took care of it asap.

The staff representing KBHomes has made most of the experience easy. From picking out your exterior colors and elevations to choosing countertops and cabinets. Jason at the sales office has a great balance of listening and offering suggestions to help you complete the purchase. Jill at the design studio is well versed in what options are available, as well has has a talent for interior decorating. The finish work on the house has been a struggle. Alot of imperfections thru out the finish work on the house. Mostly the paint. Painting over dirt on the baseboards one example. Overpaint on hardware and flooring. The upgraded cabinets needs work, still after 60 days. The willingness of the staff to continue to work with me and fix things around the house has brought some ease. Finally, the house was not thoroughly cleaned before receiving. In my mind, I cannot understand the reasoning of building a house and not doing a finish cleanse after all work is performed. These house are built fast, so with all the workers it is probably a bit like herding cats. Still presentation is like first impressions. There is only one time to impress. In other words the closing date was pushed to fast by the builder. Overall, I am glad that I purchased here at KBHomes. ... More

Brent is the Superintendent for KB Homes. He went above and beyond for us. We would buy another house from KB because of Brent.

Our home buying experience has been good overall. A few minor problems have occurred and KB has been responsive in solving them.

The wall material is very cheap, any little bump and it scratches the paint off. Should use higher quality paint please. The rest of the house is good.

The people we have worked with have been fantastic. The house was an inventory home, and will be more difficult to make for our lifestyle. Bathrooms without storage is something we haven’t seen. There are some details that need attention. But we have had nothing but great support from Karen and Brent. They are an asset to your company. I briefly spoke with Chris, our KB Home Warranty professional and look forward to talking to him again as time moves on. I called Whirlpool to schedule a repair but the wait time was 90 minutes last night (20 January at 6pm). That seems excessive

It was pretty easy on picking out a style house I liked

We purchased a new home that was already planned, so didn't have the opportunity to visit the design center. However, the home was well planned and had a nice package of upgrades. Since moving in the team has been very responsive to any repairs needed. The sales team was responsive as well. Based on KB's reputation and current responses, I have peace of mind for the future.

Good price on new construction homes.

Overall I had a pleasant experience with KB Homes. From the time I first set foot in the sales office, everyone was very welcoming and kind. You would think that is only because they want your business and while that is a big part of it, I did sense that it went beyond that. Every single person from sales to the lender to the builder on site took care of me. I really did feel like part of the local KB family. I have had new homes before and it was never as warm and welcoming as this was. It was a treat to go into the design studio and choose my decor (although I do wish there were more choices). And when I changed my mind it was not a big deal, they happily changed it. Meeting the team who actually built the home was great too. The construction foreman and workers never minded my questions and openly showed me their work. I never felt that they were being sneaky or just slapping up another house. Was there things that could have been done better- of course but they are minor cosmetic things. The loan process was the most stressful but even then, the team handled it with professionalism, finding a loan term that fit my budget. I will say the only blemish on this review is KB corporate. They are in the business of selling houses no matter what it takes and it shows. They rushed deadlines and got pushy with even their workers whom they viewed as dispensable and for that I would knock down a few stars for. In review - the local KB Team was great, Corporate KB not so much. I love my house and I hope it holds up for many years to come. ... More

I am looking forward to many years in my townhome.

He has replied timely & effectively when asked.

Chris is a very organized and responsive construction manager

I worked with KB team and they have assisted me professionally and they were helpful. I had a positive experience throughout the buying process. Love my home..

We got a very good price. I was quite skeptical in the beginning but so far so good. we love our neighborhood. Amy and all team help us and work with us step by step

They were real helpful in understanding our needs.

The hole process was great. Very satisfied.

Overall the home buying process was pretty easy. I had been in the home now about 40 days. I do feel KB needs to hire better contractors who actually value their work rather than just slapping together a house. I have already had warranty out to address issues and they had to send 5 companies to fix the everything. Warranty has been very good and are quick to get things fixed which is nice. Overall I’m satisfied with the house.