KB Home Reviews
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What Homeowners Have to Say About KB Home.
KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11020 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
great
- William S.
- Verified HomeBuyer
- August 23, 2024
- Puyallup, WA
The staff was knowledgeable, responsive and strived to match our need and wants to what is available from KB.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
HB Home Experience
- Majed R.
- Verified HomeBuyer
- August 23, 2024
- Queen Creek, AZ
We had a great experience with KB Home sales group and design. Throughout construction, they kept informing us about the progress on a weekly basis and few months prior to completing construction, KB Home loans and home insurance kept us aware of what’s coming up during the closing process. As far as the quality of workmanship and materials used versus the value of the price paid, we think that they could have done better using some more upgraded materials.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
WE HAD NICE EXPERIENCE WITH BUILDER
- Prudhvi Raju I.
- Verified HomeBuyer
- August 20, 2024
- St Johns, FL
SALES REPRESENTATIVE - NAZ is responsive until we completed our sale but KBHOME credits were not given as expected and upon checking lookslike policies were changed after initiated our talk so we thought like KB HOME should have stick to their words regarding the closing credit. LOAN ORIGINATOR - DERRICK is helpful and provides us required details upon checking with him whenever needed. Construction Manager - Always responsive and provides us the updates quickly
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Mr.
- William S.
- Verified HomeBuyer
- August 16, 2024
- Hockley, TX
Great experience. Completed the home as I expected. Great follow up and help with some minor issues so far. Jeff and Will have kept me informed. Will has got help on some minor door and lighting issues. The front door had some gaps as well as the door to the garage. The garage door has a gap on the north edge. Will knows about it. I think a piece is ordered.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great!
- Thomas K.
- Verified HomeBuyer
- August 15, 2024
- Tucson, AZ
Everything has been really great from all members of the team, the only real complaint I’ve had is with the hoa. Some members of the community have left their broken down cars on the side of the road and left the yards with lots of weeds despite the neighborhood not being that old. It’s a bit disappointing for how much we are paying but the overall home buying and designing has been great
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
everything was great
- Carina W.
- Verified HomeBuyer
- August 08, 2024
- Casa Grande, AZ
This was one of the best experiences in buying a house I have. Usually buying a house is stressful but this was not. Thank you
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
Sound value in Tucson; quality builder; highly recommended!
- Michael L.
- Verified HomeBuyer
- August 03, 2024
- Tucson, AZ
Moved to Tucson in March. Discovered after months of searching new & pre-owned homes with top realtor Peter that KB offered a sound value, contemporary design, quality location for a commuter to downtown as well as to Davis-Monthan Air Force Base, competent build, and hired outstanding can-do staff (including but not limited to Elaine (who introduced me to KB) in sales, Eddie in sales, Rose in walk-through, and Jack the construction supervisor). No regrets!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Alan, Santiago, and Dia!
- Joseph E.
- Verified HomeBuyer
- July 27, 2024
- Davenport, FL
From Alan showing us the home and helping through the application process, to Santiago and Dia being available to answer all our questions, our first home buying experience was a pleasant one! Would recommend
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
KB home buyer
- Andrew W.
- Verified HomeBuyer
- July 27, 2024
- Parrish, FL
Over all one of the better production builders, Very good financial team. Warranty work from the subcontractors and follow up is a little slow.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Stan the man
- Stanley Rene C.
- Verified HomeBuyer
- July 26, 2024
- Las Vegas, NV
For the most part KB does a great job billing homes. I think there product could be better with few improvements like at least put a prime coat of paint on garage. Thank You KB for great experience of owning a new home..
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
love my kb home
- Alejandro C.
- Verified HomeBuyer
- July 23, 2024
- New Braunfels, TX
love my kb home is a such a great experience saw your design house get build
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
First Time Home Buyer Experience was great!
- Angelica A.
- Verified HomeBuyer
- July 21, 2024
- Surprise, AZ
First impressions are big for me, and Michelle was amazing!! She was very welcoming and very knowledge on everything! She stuck by me til the very end as this is my first home, she kept me updated on a weekly basis and ensured I had nothing to worry about as her and the team took care of everything.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Enjoyed my experience and love my home.
- Maggie P.
- Verified HomeBuyer
- July 20, 2024
- Las Vegas, NV
I would recommend a KB Home.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great experience and great people
- Douglas H.
- Verified HomeBuyer
- July 20, 2024
- Tucson, AZ
We were both amazed at the professionalism and attention we received from everyone we encountered. From the buying experience to move-in to quality of the home to follow-up…all has been great.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Easy to work with
- Edward W.
- Verified HomeBuyer
- July 20, 2024
- Titusville, FL
From the first meeting to the last, the people were responsive, caring and problem solvers. The KB team is committed to making the building experience stress less.
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
It was an amazing experience!
- Norbert Y.
- Verified HomeBuyer
- July 17, 2024
- Georgetown, TX
My home buying experience was great! I had the privilege to work with Jaime and Edie. Both of them were great! They were always ready to answer my questions at anytime and provide support. I enjoyed working with them. They made purchasing my first house easier. Thank you!
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Good experience
- Richard A.
- Verified HomeBuyer
- July 16, 2024
- Bonney Lake, WA
Everything went smooth during transaction
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
I found my forever home!
- Linda P.
- Verified HomeBuyer
- July 12, 2024
- Meridian, ID
Everyone at KB from day one to move in day was friendly, helpful and responsive to my endless questions. With their help I have created an affordable beautiful home. Highly recommend!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Very responsive to any issues that arise
- Matthew W.
- Verified HomeBuyer
- July 12, 2024
- Round Rock, TX
Very responsive to any issues that arise The values of the home in the area seem to be trending down in the area
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great
- Jayjay Luna J.
- Verified HomeBuyer
- July 06, 2024
- Las Vegas, NV
Great home. Jayjay J.
KB Home responded:
Thanks for sharing your experience with us, Jayjay!
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Very nice Team
- Alexa B.
- Verified HomeBuyer
- July 05, 2024
- Gilbert, AZ
Very easygoing process. Everyone involved with my purchase was available all the time for me, or returned my call super fast. Always address all my concerns and issues right away. Very happy with my beautiful home.
KB Home responded:
We're glad to hear that our team was able to provide such a positive experience for you, Alexa!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Sales side is great
- Stephen G.
- Verified HomeBuyer
- July 05, 2024
- Vail, AZ
The sales side and the site managers who you actually speak with are great. My only downside is now that I’m moved in, the rest of neighborhood still needs to be built and the guys building the houses don’t seem to care about blocking your driveway or a whole street so you can’t even get to your house. Situational awareness is not one of their strongest traits. They’ll sit in their car on their phones blocking a street and won’t notice you patiently waiting for them to move until you honk but then you get stared down for having the audacity of interrupting them blocking the street. Trash gets ...
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Awesome experience
- Atheer Abdulkar A.
- Verified HomeBuyer
- June 29, 2024
- Manor, TX
I was satisfied with everything except few little things, house was not clean after we received the keys to the house plus some of the touch were not completed even after we requested the work orders
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Jose and Daniel
- J Vicente L.
- Verified HomeBuyer
- June 21, 2024
- Homeland, CA
Tha experience was very wander full a incredible and fine job they did
KB Home responded:
Thanks for sharing these kind words with Jose, Daniel, and the rest of the KB Home team!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
KB Home - Legend Heights
- Ronald R.
- Verified HomeBuyer
- June 18, 2024
- New Braunfels, TX
Had a great experience with KB Home. Had one issue after closing. Had a water leak from AC condensate drain that was not hooked up. Soaked one bedroom carpet and pad. At first was told that fans are blowing on carpet and pad to dry it out. Protested that there could be mold with this method. Then KB Home did replace with new pad and carpet. Resolved satisfactorily!!
KB Home responded:
We're glad to hear that you had a great experience working with our entire team, Ronald!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
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