KB Home Reviews

they are always helpful to your needs

The process is slow, however is worth it. Really happy with my new home.

Staff was always professional, and they made sure everything has been to my satisfaction, even after I moved in my home.

I love the service and the texture of the house. And after I move to the house the offer me a touch up in the house

Honored contract and commitments during a period of rapidly increasing prices. Other builders bailed. KB delivered quality product on time for less.

I have seen many homes from different builders and I must say KB has the best quality, upgrade options, to make the home the way you want it. Other builders just have cookie cutter homes.

The service we received from the sales office, to the design studio, to the entire building process, and through the entire loan process, was absolutely amazing! KB Homes made this experience a delight and we were involved with the whole process. My house is absolutely beautiful and was everything I asked for. I would definitely recommend KB Homes to anyone looking for quality service and a quality built home.

My experience was wonderful with KB home I would 100% recommended to my friends and family, It would be a great company when they hired more Spanish speaking employees, just to understand each other with no confusing. Ill like to thank everyone for helping me thru this process and Thank you for helping me build my dream home.

Really excellent customer service. Quick response time and repair turnaround

Excellent home and overall I’m very pleased with my home. I closed back in September of 2020 and I couldn’t be happier.

Had an amazing experience! Love the home but what stood out the most was the team I got to work with. Took care of my concerns and even my unnecessary requests.

Kb will work with you and get any issues taken care of. Patients is a huge key factor in it all!

Very happy with our new home.

We were promised to have closing done on September 17, 2021. As per that we sold our home in Florida. Then they moved the date to October 21st. We had to rent a home since we sold ours. All the furniture and stuff were put in a rented storage in Pflugerville. They moved the date again to October 27th. Then to November 4th. Then to November 12th. Finally happened on Nov 12th. You don't understand the financial burden we faced over renting a home and the storage. Driveway has a crack . Garage has concrete broken off in many areas. Hole in garage where sheet rock meet. Door bell was placed on the second floor which you don't hear downstairs. Toilets with cheap plastic flush handles which are very loose and you can't tighten them anymore. Also for the water pipe to come through the wall to the toilet tank has a big hole on the wall which cannot be covered with the rounded cover. Sliding door has a sliding screen and that was torn around its handle, they corrected it with silicon !!. Water problem in the back yard. If you walk, your boots (you need boots) will sink in the clay like mud about 4-5 inches. Irrigation / sprinkler guy said its not from the sprinklers and may be coming from underground all the way up from the golf course area. This is our 4th new home we built. Ryland home New Port Richey Florida Lennar Homes in Naples, Florida Custom made home by Bill construction in Naples, Florida. All these homes were so beautiful. It is so unfortunate that we settled for KB homes since we could not get Pace Setter or Clark Williams homes. ... More

KB is a great home builder and would recommend them to anyone in the market to build. Love the options and how swiftly KBHS (kb’s lender) took care of things for me along the way.

KB builder employee very helpful .

Look over very carefully before closing. We closed and then noticed a lot of problems dirty dirty wall garage floor concrete problems and grout all over the walls and was told the garage didn’t matter was not considered important to them

Brett was awesome. He catered to our unique needs. He ensured our homes was complete and to standard. The small nick picky things we discovered were fixed as soon as we addressed it to Brett. I would buy any house he is the foreman for. I am just happy that he works for KB Homes.

Over all our experience was great, From start to finish, every person we dealt with was so helpful, and positive, and yes the house isn't 100% perfect, but it only takes a text or call to get the imperfections correct. Thank you KB

Frequent followups and updates.. great attention to detail

Contractor say will fix "issues" but you don't hear from him over 2 months.

Great and supporting selling professionals of an excellent property

KB was probably one of the best 1st experiences a customer we’ve ever had! From beginning to end, all staff involved was welcoming, helpful, attentive, quick to respond to any questions, and always kept us in the loop as far as the next steps in what was happening to our home! We loved being able to have the freedom to choose our interior options to make our home feel like a one of a kind. Would definitely recommend KB Homes to anyone who’s looking to buy for the first time or even a 2nd time!

This was an overall great experience. Dahlia was absolutely fantastic! The entire staff that I worked with, Mike the builder and Camille were so responsive and helpful. I always felt comfortable speaking with them and always trusted their views. Great experience.

Excellent experience, the workers are always attentive and very friendly.