KB Home Reviews

Sales reps were great! Very helpful and easy to communicate with

The team is with me every step of the way.

Great value for the price.

We had an amazing home buying experience. From our sales person to the design team up to our build superintendent. Everyone was friendly and helpful and went out of their way to make sure that we felt good about our decision. Would definitely choose KB again if we bought/built another home.

Good work… nice person

The entire team has been really kind and professional during the process. Any minor issue that has come since we moved has been handled immediately

Enjoyed the hold buying experience

I must say the initial process of working with Derek and Andrea was GREAT. They walk me through and explain everything that I needed to do to make sure I wasaproved.

Ensure u communicate with KB Home and builder. Other than experience was great.

communication is a huge issue. There were several times when valuable information was not passed over to us as home buyers (like the closing date being moved). I understand delays due to shortages and labor but I expected to be told about them. Also, it seems that after you close you are on your own. We had an issue with water coming back into the house after the water softener drainage pipe had become backed up. The warranty rep told me to get some towels to clean up the dirty water that had saturated my carpet. I tried to reach his manager and got no response. Would not recommend KB.

During construction there was a lot of rain Mud tracked in on lumber also, could have subs or punch people did not clean off caked on mud Its a great house. More cleaning during Build

Everything was perfect and just like I asked

KB home did a great job

Jen was great. She kept us informed on the progress. Our super, Noland was great too. He was great to work with.

They are very attentive and willing to help in any way to make the process go as smooth as possible.

Drywall screws exposed in multiple locations. One kitchen cabinet has been installed several degrees of in one direction. Kitchen Cabinet screw punctured PAX tubing in one location.

I would like other home builders to know about KB Home that they have reputed for building quality new construction homes.

Exciting journey, staff sent texts with updates. They originally set the pace of expectation, but delivered ahead of schedule. Walk through on how everything works, and if there was anything that I wasn't pleased with, they fixed accurately.

KB home is a nice builder

We bought as a short sale and were left guessing/being surprised throughout the build from the hole in the ground onward (7 months). While the sales team did try to, the design center was never able to support us viewing the materials in person or review selections made by the original buyers. This did not allow us to advocate for anything along the way and kept us on edge the whole build as we were not allowed to make changes to the original design.

My experience was that they had great communication with me, on where the home was at each stage of the build.

Overall had a great experience with the KB team.

Too many unnecessary delays that prolonged the building process.

Overall it was a good experience

Eventhough I had hit a few bumps along the way building the home, Elysia my sales advisor helped me through every step. We were able to fix all the issues in my home and she kept the communication going. I'm very grateful for her help and now I get to enjoy my very first home! Thank you all KB workers for helping my home get to my expectations.