KB Home Reviews

Everyone was very communicative. We were treated very well. The house is very beautiful. Although I wish they took care of some of the wood work a little better (baseboards and doors). Some came chipped or damaged. But the maintenance team is good too. Great experience

Taking care immediately when needed

Very easy and everyone is very helpful

Thank you for the easy process.

We are so excited that we went with KB homes. The communication was prompt with week to week updates, home was ready prior to estimated date, and staff was very friendly. We are confident with their hard work that brings peace of mind with their warranty program. The realtor for KB made this whole housing process easy, and the locked in APR rate was a huge plus with us not having to wait on purchasing a new home depending on the current market and interests rates. We are very pleased with the whole process and would recommend KB to everyone.

Greg, Gabbi, Drew and Tom are awesome in the whole experience- before we built, during construction and after we moved in. Definitely is more upgraded and higher end than the typical ”builder grade”.

KB helped us a lot to go through the process and they’re very approachable and easy to talk to. They make everything simpe and made everything smooth. Thank you!

The customer service after the purchase of the home and moving in, has been wonderful. Alan, Flor and Troy have been great to work with.!!!

Buying a home in Olive Brook went somewhat smoothly. A little bumpy, like taking longer than expected to close. Also having KB management walk the home for quality? Missed a few items, like chipped doors, leaking T on the hot water pen in ceiling, bad breakers for kitchen, faulty wired three way switch, wrong color used to fix broken corner on shower tub, missing stucco under window ledge, broken roof tiles and living room bedroom lights and plugs all of them on one breaker. Other than that smooth.

Construction manager and warranty manager did a great job solving problems.

The overall experience is good. Finance department felt shady. Upgrades were extremely costly. Real Estate agents were genuine. Second foreman was genuine and talented. First foreman was terrible. The subcontractors were hit or miss. The laborers need training. I can still see the seems on the ceiling through the knockdown, random patches and uneven corners that you don't notice in a walk through because the bigger things catch your eye. There's actually quite a list, but too long to type. It could have been worse. I've heard nightmare stories with other companies. My experience wasn't bad, just not perfect. I have a lot to do to make it mine. ... More

My experience was very interesting because I lived some beautiful moments.

Sales consultant Kelly was fabulous, always kept me up to date.. Daniel the construction supervisor was great to work with, very responsive and kept me up to date with weekly notifications..

We bought a nice home in a nice neighbor hood at a fair price with a great interest rate for the time we bought it.

Great experience specially the builder Cole Jacaman very truthworthy person always available to provide information needed and assist.

Spending almost half of a million dollar for this 2566 plan house, I found several poor workmanship from bent, crack pre-drywall structural wood to uneven corners of drywall installation. Everything seems built in rapid manner with lack of attention to detail.

I enjoyed each step of the way in our home buying process! We started working with Mark in the sales department and he showed excellent customer service, took time to explain each process of home buying and very detailed orientated in what we were buying. Afterwards, we worked a lot with Brian from Finance, he was very knowledgeable about the finance side and helped us along the way to finance our mortgage. His customer service was also excellent. Then, we met Dave and Barry. They are the top notch at what they do. They went above and beyond explaining the built of the house, the inspections that goes along with the building process, and Dave would help out when we needed him to go back to check on our walls and garbage disposal. Dave also went out of his way to help us move furniture when my husband couldn't do it himself. Barry helped with making sure we were satisfied with the house and he was always prompt when I need to ask a question. Lastly, Travis kept us informed weekly on our home building progress. He was very detailed and always answers quickly when needed. Therefore, I am very satisfied working with great people at KB Homes. Would recommend them to my family and friends! ... More

Everything was great and Madison was awesome.

Homes have amenities that are family focused

KB homes was excellent to work with. Their dedication to pleasing the customer is noticed every step of the way. They made the home buying process enjoyable and were quick to fix any issues that did not meet expectations.

House shopped for a couple months. Came to a site where KB was building and loved the model home. Worked with our amazing sales counselor, who helped us from viewing the home to closing. Mortgage/Loan department is a little erratic - felt like things were being done slowly and last minute, but nevertheless they were helpful with the financing. After closing, there were a few issues with the home (lights not working, shelf not installed, toilet tank would not feel), but after reaching out to KB, the issues were fixed relatively quickly. Overall, happy with our purchase and we would recommend KB. ... More

Luis, Elli and Kenika were always available, professional, and helpful. Luis took care of things on the spot.

Our KB experience was overall very good. The team guided us through the process and was (and still is) very responsive to our questions and concerns. I would buy another KB home in the future. They made it as easy as it can be all things considered.

i’m happy with new home Big smile

Tisha, Jeff, and William make a great team. From beginning to end and even after the fact, they continue taking care of me. I would recommend a KB home to friends and family.