KB Home Reviews

The lack of preparation and completion of the house at closing. KB offering money at closing to meet or boost quarterly numbers is not really a good approach when trying to deliver a quality product.

KB Home provided the worst home buying experience a builder could give. The workmanship is horrible (still having the house fix after 2 months of being closed) and even the pending items list at closing is still pending. I was given the wrong cooktop twice and I am still waiting on my new one. Holes on the wall, showers leaking, doors in bad condition, door knobs falling off, outdoor panels popping up, painting pealing, electricity problems, to name a few. Most of it has been blamed on COVID, but COVID cannot be faulted for bad workmanship. I was told that other buyers are going through the same experience (how is that making the situation better?). I had to spend money to live in a Airbnb for almost 2 months because they were not being honest with the information. With the unnecessary money I spent, I could have put another down payment for another house or bought furniture and pay at least 3-4 months on my mortgage. I was left homeless with my family and I was the one that ended up with all the expenses. Will never recommend, I do not like the community, and unfortunately I do not like my house due to the experience KB Home made me go through. ... More

We did everything virtual and love how our home turned out.

From signing the contract to moving in it was an overall great experience! All the team members worked together to achieve a high level of customer satisfaction! Great job KBHS!

It was fantastic and simple that made my experience so easy

KB's integrity and social responsiveness.

Our KB Homes buying and building experience was fantastic. All people involved were knowledgably, supportive, and caring. Sales agent was responsive and communicated weekly about the status of our house. All others involved were easy to get ahold of and eager to help and make any changes or explain everything.

Great experience with staff. Thanks

They will guide you until the end. They are always willing to help if there’s any issue or problem. KB Homes is highly recommended!

Great design studio experience and absolutely loving home!

I am Simply Satisfied and Blessed!

This builder is very responsive!! There were challenges with materials due to the pandemic, but KB was with us every step of the way!!!

Our Sales Representative and Construction Supervisor were great to work with.

First home purchasing experience and will recommend everyone interested in buying a new home to buy through KB! Everyone is helpful, thorough, and concise! Also very friendly and helped us with every step during the process.

We had an amazing experience, even with some covid delays. We had an excellent, knowledgeable team working with us, and they took great of us! I would absolutely choose them again and highly recommend. We absolutely LOVE our new home!!!

This builder was very thorough and kept me informed every step of the way. I got weekly update of the progress on the construction and I was very pleased with the completion.

Great staffing, quick response,

It’s good customer service and nice house .

We did have a couple of minor construction issues after moving into the home but customer was quick in responding to our concerns.

Such an amazing experience seeing our house built from the ground up. From getting to choose the location our house was built to having the opportunity to personalize our own home, with a variety of good quality options at KB Design center. Every KB employee from start to finish was very knowledgeable in their field and always caring and friendly. Our home is everything we dreamed of and a lot more!

Pat superintendent did not keep his word. I felt like we were forced to sign the final inspection papers. When we moved in electricity kept on going on and off. Maintenance or customer service will be a 2 for me

The initial selection process with the design studio and everything was great. We are happy with the price of the house when we purchased. We had many issues with workmanship and with getting those issues addressed. We went through several construction managers throughout the process, but they kept quitting KB. Our 3rd one has been very helpful and attentive to our needs, but there’s still a lot of work to be done. We are now moved in and still working on fixing a lot of little things.

The team at KB was great.

Trina was an amazing sales associate! She was communicative, knowledgeable and very helpful throughout the entire process. Her weekly updates were always the highlight of our week and we are very happy we got to work with her.

Quality is not good, the floor makes noise and vehicle outside makes the building vibrates