KB Home Reviews

Overall, this was a great experience for a first time buyer. Only thing that could have been better is more effective communication from the customer service team about signed forms. They dropped the ball there. But the build is great and they’ve fixed any issues quickly.

Our sales Rep Ann was absolutely amazing! She is always there to answer questions and always provided weekly updates. Jon and Leah the PMs were awesome they provided weekly updates and helpful tips and were very knowledgeable. This KB team at the Hills is an All Star team!

Overall great experience. Well, there were a few defects that were addressed within a month with excellent quality. So, great job there! That's why I'm totally satisfied with that. Though, the fence issue is something that a bit strange where part of my fence was changed AFTER I moved in and it cannot be addressed for about 2 months... That's the only strange thing

It has been a great experience! From the beginning to the end, very fast process and informational. I love that KB home employees communicate updates consistently.

The KB home studio in San Antonio was the most exciting process of building my home, I got to customize my home which sets KB home home builders apart from other builders building in their price range

So glad I bought my home from Kb homes the home buying experience was great and even received a gift after closing EXCELLENT

Our experience with KB homes, for the most part, was pretty seamless. From the sales office to the construction to the loan department, we had no issues with communication and responsiveness. We had a few post-build electrical and installation issues arise, but our builder, Ray, was extremely helpful with obtaining resolutions effectively and efficiently. We are thankful that both him, and Isabeau, were able to resolve any issues, questions and concerns that have come up since.

The Sales Representative was excellent. The Loan representative was excellent. Most of personal that I met was very good. They keep their word on making sure the work they promise got done.

From the onset of the home buying journey, the KB Home staff were very encouraging and supportive. They helped link me with a mortgage lender that was suited to my peculiar needs. They communicated well, and were very professional. Many of the staff went out of the way to be supportive. Kudos to Greg, Ron and Ash

I am please with KB Sales and Project Manager fir this community. Very helpful snd responsive.

Working with Dawn was a pleasure

The home buying experience from the beginning to end was great. Everyone is so knowledgeable they kept us updated step by step. Made it a memorable moment for us!

Very Disappointed with not allowing to lock the mortgage rate without selecting the options at KB Studio though we have paid separately for the options which left me paying 2.5% more interest which is a lot. It looks foolish to hold since KB is charging customers for options upfront. House construction quality looks good. Thanks to the construction manager Ray for his timely updates and fixing minor issues in a timely manner. Insulation seems to be low causing hearing TV sound and garage door opening or closing sounds in most of the rooms.

Overall I like KB home however there are some improvements needed .

It was a great and smooth process from start to finish. From the start of the process Kathryn worked very hard to get us the deal that we were looking for and once we settled in the pricing she passed on the Barton to Brad the Mortgage banker and that was an easier process to upload docs and lock in the rate for us at the right timing. We were able to close the deal in less then 30 days, thank you guys for all your genuine help a great team to work with.

Fair pricing and was attractive compared to older homes in same area

Mike the superintendent was great! Kept me informed every step of the way and he was extremely responsive to my requests.

The KB Home staff really care for the home buyer as if they were themselves living in the same community and were your neighbor.

Satisfied with the product so far. Thank you Adrian. He was very helpful in the process

Sales person Steve O. 5 Stars, He was outstanding. KB home loans 1 star, could not compete with other lender even with 5K rebate. House and lot very nice, lawn however in awful condition due to irrigation not working originally. Overall good value home for the price. Have submitted some minor issue repairs , still not fixed two weeks later.

Builders supervisor Daniel was outstanding I revised a weekly update on him and he quickly responded to my questions and work request, Ms Sara Sosa she is very helpful and very professional in every aspect.

they seem to be very well organized work together well and try to give you a straightforward showing with out fluff. Overall they were great

Salesperson keep you update from beginning to ending of home buying. No problems during the finance process.

I have friends who purchased from other builders and all of the components of their houses are top notch. Many components of my house isnt as great as I hoped it would be. The price range is acceptable, but if these issues were known before buying, I might not have accepted the price range that I agreed to. I would have definitely negotiated a lot more.

Wonderful experience with Kerry and Brandon while building our home and after the fact. Everyone has been very responsive in getting things taken care of. We love our new home!!