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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 8813 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

8813 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

First time buyer friendly

  • Anonymous
  • Verified HomeBuyer
  • July 19, 2023
  • Coolidge, AZ

As a first time homeowner the process has been simple and seamless. Great response to issues and questions on the Amenities in our new home.. Thank you KB Homes

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

N/A

  • Fuhing C.
  • Verified HomeBuyer
  • July 18, 2023
  • Murrieta, CA

Too short time to consider buying this house!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

very good

  • Anonymous
  • Verified HomeBuyer
  • July 18, 2023
  • Georgetown, TX

very good experience working with KB

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

Home Experience

  • Rodney B.
  • Verified HomeBuyer
  • July 15, 2023
  • Belton, TX

We didn't get to go through the whole experience from beginning to end because we bought an inventory home. Everything was great except the fact that we never talked to the Construction Manager until 2 weeks before closing. The salesmen was wonderful and called us every week. But we are enjoying the home.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Overall review

  • Edward W.
  • Verified HomeBuyer
  • July 13, 2023
  • Humble, TX

Overall my experience could have been so much better. Missing the little details that could have made it a truly great experience. With that said my agent Tabitha was good however when she was transferred to another location it took away the attention to details.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Workmanship

  • Shyton G.
  • Verified HomeBuyer
  • July 13, 2023
  • Jacksonville, FL

Check everything before you move in walls, floors ceilings and diagram. For the most they were pretty fast to come fix the items that were wrong.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home: Great Process and Product But Be Vigilant of Excution

  • Rafael D.
  • Verified HomeBuyer
  • July 12, 2023
  • San Antonio, TX

I recently had the experience of building a home with KB Home, and overall, I was very happy with the process. The company was professional and efficient, and they kept me updated on the progress of my home throughout the construction process. I also appreciated the fact that KB Home offered a variety of customization options, so I was able to make my home exactly what I wanted it to be. However, there were a few areas where I felt that KB Home could improve. For example, the execution of some of the finishing details was not as good as I would have liked. There were a few small mistakes, ...

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Great neighborhood!

  • Sharda B.
  • Verified HomeBuyer
  • July 11, 2023
  • Minneola, FL

Great neighborhood! Jim the property manager is amazing. Still have a few kinks to work out.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

People who really made experience great

  • Daniel T.
  • Verified HomeBuyer
  • July 11, 2023
  • New Braunfels, TX

The two people that made my experience awesome was Andrew and Tommy! They certainly went out of their way for me on numerous occasions and it will not be forgotten

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Builder

  • Darlene S.
  • Verified HomeBuyer
  • July 06, 2023
  • Durham, NC

Things went well overall - spec home didn't play a big part in the building process.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

New home ownership

  • Anonymous
  • Verified HomeBuyer
  • July 06, 2023
  • Casa Grande, AZ

Took a few month more to complete the home, but over all it's done and I'm enjoying it.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Debbie

  • Debbie H.
  • Verified HomeBuyer
  • July 05, 2023
  • Tucson, AZ

My preparation from Texas was great, I could not believe how smooth the process went. I was disappointed on the initial walk thru at the number of issues that needed to be done. But all the people I dealt with were awesome and willing to help in any way they could. It would have been nice if all the construction was complete, especially when the houses are so close together. I would have liked more choices on the flooring as I am not a big fan of carpet in the main living areas. I still have a few issues to be resolved and because of all the work still needed to be done in the area, it ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

First time homebuyer

  • McKenzie K.
  • Verified HomeBuyer
  • July 05, 2023
  • Riverside, CA

We love our home, especially the upgrades we made! We had two issues, one was with the finance side and not being as upfront as we would hope (apparently that person has been let go since then), second was that we had to wait two weeks past our final inspection to move into the home due to Edison not installing our meter on time. Other than those issues our overall experience with KB was great!

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Love my KB

  • Daniel C.
  • Verified HomeBuyer
  • July 04, 2023
  • Georgetown, TX

It’s a nice home in a nice neighborhood.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Pleasant people to talk to and deal with the issues.

  • Henry U.
  • Verified HomeBuyer
  • June 30, 2023
  • Henderson, NV

Great presentation. Expedient service and eager to get to closing.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good response to warranty issues

  • Irene B.
  • Verified HomeBuyer
  • June 20, 2023
  • Henderson, NV

Bring your realtor or trusted friend with construction and design knowledge along with you during different phases, and walk thru's. Make a list of items that need clarification (buyer and sales staff), get some trusted outside opinions.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Builder construction is in affordable prices and quality is good.

  • Rajasekhar G.
  • Verified HomeBuyer
  • June 14, 2023
  • Round Rock, TX

The sales person jason & supervisor Ray are very nice in response to any issue.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Mrs

  • Sherine B.
  • Verified HomeBuyer
  • June 14, 2023
  • Aubrey, TX

It was a wonderful experience

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

John

  • Roy O.
  • Verified HomeBuyer
  • June 14, 2023
  • Davenport, FL

Overall experience was good. I was extremely happy with the construction crew, especially John.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Homes listens to customer

  • Lorraine P.
  • Verified HomeBuyer
  • June 13, 2023
  • Tucson, AZ

Great sales in Cristina and super great construction manager Enrique!!! They kept me informed and were my advocate in all!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Backyard buried in mud and mosquitoes everywhere causing by poor drafting

  • Huiniang W.
  • Verified HomeBuyer
  • June 09, 2023
  • Manor, TX

I like KB Home a lot. Sales rep is responsive; design center offer is customizable. I understand the complications of construction, but I am not having a good experience recently. I closed my home at the end of Mar. the first week after closing, heavy rain came and my neighboring sites mud flooded to mine. 1/3 of my yard has been buried since then. I communicated with construction and warranty so many times, but it is early/mid Jun now, my yard is still buried. It is hard to move around the yard and the standing water raised tons of mosquitoes. I need this to be fixed ASAP, but I don’t know ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Very easy process and great responsiveness.

  • Alex T.
  • Verified HomeBuyer
  • June 08, 2023
  • BOERNE, TX

KB was easy to work with and answered every concern we had.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

They are easy to reach.

  • Anonymous
  • Verified HomeBuyer
  • June 07, 2023
  • Houston, TX

Got our home as a inventory. It was nice with some upgrades already.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

I have Great experience with the builder,always on top of everything.

  • Mahase R.
  • Verified HomeBuyer
  • June 07, 2023
  • Youngsville, NC

Every time I told him about the yard.he had it fix.the gutters an many more

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Our contractor was absolutely superb.

  • Anonymous
  • Verified HomeBuyer
  • June 06, 2023
  • New Braunfels, TX

He was more than helpful.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5