KB Home Reviews
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What Homeowners Have to Say About KB Home.
KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11020 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Berit
- Berit Lillerno J.
- Verified HomeBuyer
- August 15, 2023
- Las Vegas, NV
From start with Sherry Scanlan, Glenn and Sherry making the loan close it was one of the best home buying experiences. Thank you
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Awesome Experience!
- Anonymous
- Verified HomeBuyer
- August 14, 2023
- Lemon Grove, CA
As typical with new homes, we ran into several issues but we're working to resolve them. Other than that we highly recommend this place! It has over all been a great experience!
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 4
Very responsive team
- Anonymous
- Verified HomeBuyer
- August 09, 2023
- Folsom, CA
Its been and easy and smooth process. Scott and his team have been very professional in attending to requests and issues after moving in.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Excellent experience, great staff.
- Mouhamed A.
- Verified HomeBuyer
- August 04, 2023
- Santa Clarita, CA
I bought a new house from KB Homes. It was an excellent experience . I am very satisfied with their job quality . I am very grateful to the team who took on to this job , from the sale person, the project manger and loan officer.. they would call time and again to answer your questions and make sure you are very happy with your new home. .
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Still waiting for replacements
- Anthony Joseph M.
- Verified HomeBuyer
- August 03, 2023
- Glendale, AZ
Waiting longer than a month to replace wrong fixtures
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 3
I love my KB home
- Anonymous
- Verified HomeBuyer
- August 01, 2023
- Jacksonville, FL
The Process from start to finish was fast.The quality and the value of the house is great.The experience with the builders wasn’t as fast after the walk through; However they started completing the job. New buyers make sure you follow through making sure everything is completed in a timely fashion.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Bob
- Anonymous
- Verified HomeBuyer
- July 30, 2023
- Fort Myers, FL
Working with the employees of Kb homes was an interesting but pleasant experience. The delays were caused by the vendors not KBhome
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Sun Power and Edison Solar Panels Not Activating
- Duane Alan A.
- Verified HomeBuyer
- July 27, 2023
- Homeland, CA
I’ve paid for two months of solar panels that were supposed to be activated within 8-12 weeks after closing. It's been 8 weeks and now SoCal Edison is saying 12-16 more weeks. My current electric bill is going be over $400! I am strictly restricting my family from using electricity but yet still have a $400 bill. I can't sustain this for three to four more months!
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Juana
- Juana M.
- Verified HomeBuyer
- July 27, 2023
- Seguin, TX
The overall experience was wonderful.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Bunthoeurn
- Bunthoeurn M.
- Verified HomeBuyer
- July 26, 2023
- Moreno Valley, CA
Everything well done. Great support thank you
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Experience is good. Provided the timely updates
- Anonymous
- Verified HomeBuyer
- July 25, 2023
- Monroe, WA
Overall experience is good and we are happy.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Great over all experience..use your own financing.
- Nir M.
- Verified HomeBuyer
- July 25, 2023
- Las Vegas, NV
Home was build fast and as promised...had to to lot of upgrades so it's never the lowest price...but the process was fast and efficient...great sales and design staff.....do you own financing, kb financing is problematic.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Trustworthy
- Daniel C.
- Verified HomeBuyer
- July 24, 2023
- Erie, CO
Buying a brand new house is a scary prospect but KB Home really delivered on quality and service. From the praise made by inspector on the foundations, to their willingness to deal with every minor detail I could think of before closing and after moving in, to the fact that I could only find minor issues and half of them turned out to be just ignorance on my part, I couldn't be happier with KB Home as the builder of my new home. They earned my trust.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Stephanie
- Stephanie Y.
- Verified HomeBuyer
- July 20, 2023
- Menifee, CA
My home purchase experience with my new KB home was very professional. The entire KB was available for all my queries and concerns. All my inquiries were answered in a timely manner by a KB team member including my loan officer.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Great Experience!
- Jeffrey Paul R.
- Verified HomeBuyer
- July 19, 2023
- Houston, TX
Amazing support from all staff members!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Love it
- Christine A.
- Verified HomeBuyer
- July 19, 2023
- Coolidge, AZ
I love my new house! I just wish we did a more thorough initial walk through to find the issues we found when we moved in nothing major, but still inconvenient.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Forever Home
- Orell C.
- Verified HomeBuyer
- July 19, 2023
- Homeland, CA
I recently purchased a house for the first time. While there were some challenges along the way, the individuals who assisted us throughout the process were truly exceptional.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Shout out to Lee M from KBHS loan depth for your patience and knowledge regarding the process.
- Carina Nisperos C.
- Verified HomeBuyer
- July 19, 2023
- Henderson, NV
Ou home buying experience with KB Home was surprisingly easier than my husband and I thought. The process went smooth and less painful. All the staff members from different departments were wonderful, very friendly and very knowledgeable. We are now very happy to have a quality smart home, energy saving and affordable home. Thank you for helping us make our dream (to have a house) come true. You all exceeded our expectations! More power to you all!
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Mr.
- Arnulfo V.
- Verified HomeBuyer
- July 19, 2023
- Jacksonville, FL
Everything has been taken cared for in my process of buying this House!
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Doors and trim package was about a six. I did not like the flat paint and that was the only option we had.
- Dennis F.
- Verified HomeBuyer
- July 19, 2023
- Fuquay Varina, NC
I would not like to share with my neighbors
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Jacob the superintendent
- Carlos M.
- Verified HomeBuyer
- July 19, 2023
- Converse, TX
We were able to move in due to the prompt response of Jacob to fix most of the things that were wrong. Still issues as of right now but we are living on the house.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Home which KB Insurance is great
- Bosco Okello O.
- Verified HomeBuyer
- July 18, 2023
- Menifee, CA
What is going well for me I like KB Insurance
Total Score 5
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Worked well with us for a few changes we wanted
- Maxine R.
- Verified HomeBuyer
- July 18, 2023
- Palm Coast, FL
Kept us up to date on progress of the build
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
It was a an easy process
- Nanci N.
- Verified HomeBuyer
- July 18, 2023
- Elgin, TX
It was a an easy process
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Master bath without HVAC Vent
- Ronald T.
- Verified HomeBuyer
- July 16, 2023
- Henderson, NV
The builder forgot to put a vent in the master bath. It reached 115 degrees today. The master bath has not vent so it was just as hot. Contacted the builder to complain.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
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