KB Home Reviews

Very easygoing process. Everyone involved with my purchase was available all the time for me, or returned my call super fast. Always address all my concerns and issues right away. Very happy with my beautiful home.

The sales side and the site managers who you actually speak with are great. My only downside is now that I’m moved in, the rest of neighborhood still needs to be built and the guys building the houses don’t seem to care about blocking your driveway or a whole street so you can’t even get to your house. Situational awareness is not one of their strongest traits. They’ll sit in their car on their phones blocking a street and won’t notice you patiently waiting for them to move until you honk but then you get stared down for having the audacity of interrupting them blocking the street. Trash gets thrown into my backyard constantly from the construction crews. Biggest downside so far. ... More

I was satisfied with everything except few little things, house was not clean after we received the keys to the house plus some of the touch were not completed even after we requested the work orders

Tha experience was very wander full a incredible and fine job they did

Had a great experience with KB Home. Had one issue after closing. Had a water leak from AC condensate drain that was not hooked up. Soaked one bedroom carpet and pad. At first was told that fans are blowing on carpet and pad to dry it out. Protested that there could be mold with this method. Then KB Home did replace with new pad and carpet. Resolved satisfactorily!!

My sales person and construction manager in Bauer Meadows were the absolutely best.

Customer service is very good.

The home buying experience from the salesperson, the construction lead, to the bank applications was excellent. Quality of the lumber is a one out of 10. Now that the house is complete with sheet rock and painted, flooring laid and now settling. The cracks are showing up here and there..The placement of all the plants and trees is crap. For the amount that you pay for a house nowadays you could at least get choice and placement of all garden items. But you don't that would prevent me from buying from this organization ever again. Too many faults after the fact.

Attention to detail and excellent customer service, sales consultant very helpful and always available, construction foreman also very helpful and attentive to requests and respond timely. Overall good experience in shopping with KB homes. Looking forward to the follow up inspections over a period of time.

After looking around for more than a year we came across KB Homes building site in Gilbert. We were pleasantly surprised the models were reasonably priced compared to the other buiilders. From the contract to completion our sales contact Kurt kept us updated periodically with pictures of the progress and always responded timely. The project managers (Jeff and Dan) who managed the 2 phases of the build out were not only knowledgeable but genuinely cared about customer satisfaction. Overall our experience building with KB Homes was good and would highly recommend them.

Overall everything is pretty good.

The KB Home buying experience was great. From beginning to start. There were a couple of issues in the building stage but the construction team were able to address my concerns and fixed any issues i had in a timely manner.

KB never ceases to accomodate any inquiries and are very responsive to the clients needs. Look for Michael who will take you to a pleasing experience in buying a new home

House completed on date promised. Quick response.

Great overall experience with everything

Great house, nice floor plan, great communication with construction team.

Team was excellent. Always willing to help.

Shannon went above and beyond to make sure everything worked out smoothly. She was very customer centric and appreciated working with her. I can’t thank her enough.

Nothing to add at this time

Overall the experience was good. Great response from the team with any issues.

Educated us about details of products. Nancy was beyond professional and knowledgeable . Very pleasent experience

Our reps at KB were all great to work with. They communicated regularly and were all very responsive.

The experience from day 1 has been outstanding and exceeded expectations. Now we just need help in getting a broken kitchen cabinet repaired. The screw in the foor hinge fell out. Can we get some help. We have been waiting well over a week. Candy is aware. Matthew

Great experience, good service and nice builder

Costumer service is on point !!!