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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11008 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

11008 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Follow through on reported concerns is excellent.

  • Shelley W.
  • Verified HomeBuyer
  • August 25, 2021
  • Rohnert Park, CA

Although we moved into a home surrounded by lots under construction, the crew was always friendly and considerate in leaving the area swept and orderly at the end of the day.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - We had a smooth home buying experience with KBHome!

  • Anonymous
  • Verified HomeBuyer
  • August 24, 2021
  • Castle Pines, CO

We had a smooth home buying experience with KBHome!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great communication with the finance, sales staff,design center, and construction superintendent.

  • Judith J.
  • Verified HomeBuyer
  • August 24, 2021
  • Titusville, FL

The entire KB team was very cooperative, helpful, patient and knowledgeable. A few glitches in getting in because of the Covid virus, but that is not the builders fault. Timeline to close was moved at least three times and that cost me additional monies ~ to store my furniture. That basically is my only issue. Some of which was not the builders fault. Any structure issue are being addressed - minor trim work is being fixed. The value and property are exceptional. One criticism I would list is that the landscaping is almost identical for each house in this phase of the Verona development. ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The experience was great.

  • Verna K.
  • Verified HomeBuyer
  • August 24, 2021
  • Las Vegas, NV

The experience was great. Everyone at KB I encountered was very helpful. I have no complaints.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful home

  • Christopher V.
  • Verified HomeBuyer
  • August 22, 2021
  • Kyle, TX

First time homebuyers. We designed the most beautiful home at a reasonable price. The process was friendly and we were kept informed every step of the build process. Unfortunately, there were a few issues with craftmanship (brickwork and cabinets had a few issues). Overall, great experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Answered any and all questions. Were responsive and did a good job!

  • Alexander G.
  • Verified HomeBuyer
  • August 19, 2021
  • Las Vegas, NV

Answered any and all questions. Were responsive and did a good job!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Nice and smooth translation

  • Anonymous
  • Verified HomeBuyer
  • August 18, 2021
  • Georgetown, TX

Nice and smooth translation

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Customer service was amazing!

  • Nora B.
  • Verified HomeBuyer
  • August 17, 2021
  • New Braunfels, TX

Customer service was and continues to be incredible! Everyone is responsive, helpful and friendly. Even after closing I can reach out to David my salesman, Ena in the design studio and of course Joey and I always get a quick response. The entire experience has been great!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very happy

  • Robert F.
  • Verified HomeBuyer
  • August 10, 2021
  • Las Vegas, NV

Great personalized service, from Kimara in the sales office to Steve and everyone else including Jacob for the conclusion of the move-in process and great follow ups

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

High Standards

  • Michael A.
  • Verified HomeBuyer
  • August 10, 2021
  • Las Vegas, NV

This company has a high emphasis on standards. There were numerous inspections that KB Homes accomplishes on top of the city or state requirements. Independent inspectors come through to inspect for quality control periodically throughout the building process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Excellent community and environment to grow a family

  • Anonymous
  • Verified HomeBuyer
  • August 10, 2021
  • Jacksonville, FL

Excellent community and environment to grow a family

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Communication was superb!

  • Ross H.
  • Verified HomeBuyer
  • August 10, 2021
  • Del Valle, TX

This was my first home buying experience and I don’t regret a thing! Were there some hiccups throughout the process?……of course. But KB did an excellent job at keeping us informed about the status of the issue and, aside from the fact that every issue got resolved, knowing where things stand along the way means a lot to me. They were professional, respectful, and sincere. I didn’t know what to expect, but they understood that and kept me posted every step of the way so there wouldn’t be any surprises. If I get another home in the future, I’m going to check in with KB Homes, for sure!!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Very nicely built home.

  • Hamid S.
  • Verified HomeBuyer
  • August 10, 2021
  • Saint Cloud, FL

Very nicely built home. Excellent staff and good communication throughout the home building process and post closing. Warranty issues are handled in a timely manner.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

The fact that if I have an issue, the react responsible to the problem.

  • Philecia G.
  • Verified HomeBuyer
  • August 05, 2021
  • Manor, TX

I enjoyed my home buying experience that I had with KB from choosing the right home to closing on my dream home. From start to finish I was informed each week about my weekly progress with the home. I was able to interact with each persons that played their role in the process,

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

The sales, care and loan teams

  • Sean C.
  • Verified HomeBuyer
  • August 03, 2021
  • CASTLE ROCK, CO

The team of folks KB provides you makes the process fun and reduces the stress of building a new home. All 3 teams sales, care and loan, will take good care of you.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB home lenders are the best!

  • Mario S.
  • Verified HomeBuyer
  • August 01, 2021
  • Uhland, TX

Thanks to KB Home we finally purchased our new home! It was a stressful process but thanks their great assistance and professional work we got through it. It would not be possible without KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - KB Home made buying a home during pandemic possible; even when

  • Anonymous
  • Verified HomeBuyer
  • July 31, 2021
  • Las Vegas, NV

KB Home made buying a home during pandemic possible; even when everything was done virtually. They are accommodating and find solutions to our needs. They put us at ease in knowing that we are in good hands. I would recommend KB Home to my family & friends.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - 1.

  • Anonymous
  • Verified HomeBuyer
  • July 25, 2021
  • Houston, TX

1. Sale representative, upgrades representative, construction manager, loan lender and customer service are very friendly and responsive. 2. Love the energy-saving home design.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I’m pretty much satisfied with my new house.

  • Kook K.
  • Verified HomeBuyer
  • July 21, 2021
  • Corona, CA

I’m pretty much satisfied with my new house.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Very reliable and with good team of staff.

  • Ming G.
  • Verified HomeBuyer
  • July 20, 2021
  • Bradenton, FL

Very reliable and with good team of staff.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Despite covid and the weather KB produced me a great new home!

  • Rhiana B.
  • Verified HomeBuyer
  • July 17, 2021
  • Uhland, TX

Despite covid and the weather KB produced me a great new home! Well built and the minor issues I've had have been addressed in a timely manner

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I would buy a KB home again.

  • Laury S.
  • Verified HomeBuyer
  • July 15, 2021
  • Parker, CO

I would buy a KB home again.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

The 2 Jasons

  • Lois A.
  • Verified HomeBuyer
  • July 14, 2021
  • Las Vegas, NV

The 2 Jasons that were in charge were here to correct any issue as soon as it occurred and were super nice and professional. Could not have asked for anyone better.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Affordable price and they finished it on time they promised.

  • Bryan G.
  • Verified HomeBuyer
  • July 14, 2021
  • Winchester, CA

Affordable price and they finished it on time they promised. Excellent!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Quick and easy

  • Israel E.
  • Verified HomeBuyer
  • July 14, 2021
  • Lockhart, TX

My loan officer was great. Always responded to all my questions quickly.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5