KB Home Reviews

Thanks Thanks Thanks Thanks Thanks

Great experience from start to finish

I can’t wait to be able to swim in pool

Build a relationship with the Team and all things will go smooth.

Sign for our home on 20 August and after 5 appointments we still have not received the dishwasher washed that we paid for. Just not a priority they put in a temporary one and Whirlpool just gives excuses on why they don’t deliver one. This is really Unacceptable!

Would recommend to friends and family. Very likely to purchase another home from KB.

I had a great experience with KB. Everyone from the sales staff to the lending staff to the construction staff was professional, friendly, knowledgeable and responsive. Whenever I called or texted with a question or concern I received a response the same day, usually within minutes! And my new home is exactly what I hoped it would be. I couldn’t be more pleased.

Issues with construction take too long to be corrected. Construction manager is eager to help with issues, but once he passes the information to higher up, it seems to drag on.

Final result was a nice home with a few flaws. The process getting there was slow, poorly managed, significantly delayed and a last minute mad dash allowing for small flaws to be easily overlooked. Perhaps that's the strategy of the builder. Overall the project seemed chaotic with poor project management resulting in tons of contractor rework because someone isn't familiar with scheduling and order of operations to build a home. There were multiple instances where the proceeded with the project without a prior step completer. For example, hanging drywall without complete electrical resulting in drywall patches with mismatched textures. Or insulating the attic without complete electrical resulting in the electrician removing or destroying attic insulation. ... More

The general contractor here is exceptional! His caring and responsiveness made this the best home buying experience! Even after closing he is helping me with the little things I’m noticing!!

Experience with the home readiness was very bad. Lot of issues has been raised during the entire process but it was not addressed. Loan closure was the worst experience compared to everything. I was expecting a call from customer manager at least with an apology for what has happened but it never happened.

wonderful sales team, very responsive and willing to help

Great overall value but average workmanship.

Experience with KB homes was good if it was not for the delays caused due to covid pandemic

Great and awesome working with KBhomes

Everyone is super professional, knowledgeable, made this process easy to navigate! Tonya B kept me informed , and put a lot of extra work, even in her days off! Thank you!

My sales rep, Sara S., was absolutely wonderful. She was very responsive and attentive to any issue or question i had, even on her off days.

Overall we had a great experience with KB home

The entire experience was great and staff is always there every step of the way for the entire process

Enjoyed working with all of KBs employees. They were helpful in building our new home.

From start to finish the entire process was smooth and full of communication. I was very involved in the process, and when I had a question or issue, it was answered in a timely manner. Very happy with my experience and happy with my home.

Everyone is very nice and communicative. We loved our experience and even after we got in the home, they didn't stop communicating with us about our experience and how they would make it better.

Need supervision during and after work done during construction.

Right from sales team to customer service all have been great in our purchasing experience!

The best place to build your house and really good costumer service