KB Home Reviews

It took a very long time to get my house done, because of many issues with supplies, covid, etc. had I known it was going to be longer than a year I would not have purchased a home. In the meantime the long wait almost made me lose out on being able to qualify for my loan, even though the price was locked in the interest was not. Everyone was helpful.

We have been wanting a new home and so we paid KB Homes a visit. The salesperson Lori was so friendly and helpful told us that there was a house available and if we were interested. We agreed and gave her the needed information and we were approved! The rest is history! We love our new home! Thanks KB Homes for answering our prayers!

We purchased a home that the original buyer could not get financing, the home was selected and all the option were selected. When we agreed to buy the home there was not even a foundation poured. It would of been nice to at least have a few design options since we were purchasing a fallout home. I understand how things are ordered in the design phase but would of expected a few concessions, other that that we are satisfied with the home. The support from the construction manager, Mario Luebano was top notch, his attention to detail and genuine care for customers satisfaction was far and above our expectations. ... More

Service response can be better.

The sales, design and construction teams did a great job and were very helpful throughout the process. Kris, Reggie and Debra are awesome at what they do. Two months after moving in, they continue to help us out any chance they get. However, KB's loan division was very unprofessional and a pain to deal with. Being forced to apply for a loan with them as a part of the homebuying process (whether or not you plan to use them) is a downside. After hearing about our neighbor's poor experience with them, we're so glad we decided to use our own lender.

Good experience with them,highly recommended

Overall it is good work.

Good service and excellent knowledge of overall products

Richard and Sylvia were great

Purchase single story home love the floor plan Some cabinet doors missing and last time I checked still missing im not happy about this also a/ c air screen missing. Great sales people and superintendent

Home is delivered in time and Sales team co-ordinated very well through out the process. Kudos to the team. Move in was smooth and the same quality of service continue through customer service team. Thank you for the team for prompt responses and timely fixing things.

We have been very satisfied with our KB Homes experience. We actually bought a home that was built by another customer who was forced to back out of the purchase, but when KB Homes offered to sell us the house, we were treated as well as any other customer. We weren't able to make any design choices, but the KB staff has been extremely responsive to the couple of minor issues we've had since moving in and has met with us any time we asked. The house is very well-built (and we have experience with other builders in the past) and we love the features and the service we've been given so far.

I am happy about my purchase, however felt for a first time buyer it could have went better

Martin, Tucker and Bryan have all been wonderful!

So happy to have moved in! Martin has been so helpful and we are grateful for all the coordinating he’s done to help us fix our house to be in tip top shape. Any errors or malfunctions we find, he is there to help us find a solution! Thank you!

Starting from the beginning of the process, everyone has been great, kept us up to date on each phase of the home buying and building process. we were allowed to come visit the site and building of our home as often as we wanted too. the home was built right and I thank all involved.

Warranty man crazy. Spent 30 minutes in our house telling us what's not covered very rude. Cash to close a joke, I had to get another check at Navy Federal 2 hrs before appointment. KB team at Austin title. Blew it on HOA fees. Not all were listed. ie There were 2 transfer fees. I only knew of one. They should have known what the fees were. Had to find out the hard way on my own. Goodwin & Company is not easy to deal witrh.

Overall great experience. It was great to have so many options and be involved

I like the quality and design of my new KB home

From my first phone call to this company I feel very well come, I was walked through the whale process . I had a great experience working with good people. I recommend other people work with KB homes.

Overall a great experience. It’s a process and there will be mistakes but you have to roll with the punches and in the end it’s all taken care of!

Be patient.......some things take a while due to shortages

The team was great!!! This was an overall great experience

Things were mostly smooth, but glad the process finally came to an end.

We appreciated the weekly updates.