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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10978 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10978 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Construcción

  • Inez V.
  • Verified HomeBuyer
  • January 20, 2023
  • San Antonio, TX

Álvaro has made it very easy to communicate. His Hospitality with any issues with the home is Phenomenal, thank you.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home review with our team, Inez!

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Home buying experience review

  • Anonymous
  • Verified HomeBuyer
  • January 20, 2023
  • Magnolia, TX

Good overall experience, great response to service requests.

KB Home responded:
Thank you for taking the time to share your home-buying experience with us! We're glad to hear that your journey was a positive one.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Happy, Finally We bought the house with KB Homes

  • Sai K.
  • Verified HomeBuyer
  • January 19, 2023
  • Manor, TX

After all The crazy market issues, we got our dream home through KB home Thank you Brandon , Adrian and East village KB Home team.

KB Home responded:
Welcome to your dream home, Sai! We're thrilled to hear that Brandon, Adrian, and the entire team were able to provide such a positive experience for you.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience,wonderful people to work with-always ready to help.

  • Rada O.
  • Verified HomeBuyer
  • January 19, 2023
  • Saint Augustine, FL

My experience was really fantastic in every aspect.The crew is really highly professional, very patient, always ready to explain every single detail and help .I give grade 10/10 to Marianna, Adam and Ty.Very kind , polite and trusting people. It was a big pleasure working with them!

KB Home responded:
Thank you so much for taking the time to share these kind words with Marianna, Adam, Ty, and the rest of the KB Home team, Rada!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very Professional and Experienced Home Builders

  • Forrest A.
  • Verified HomeBuyer
  • January 18, 2023
  • Hughson, CA

Working with KB Homes has been great, every step of the process has been made easier by helpful and knowledgeable staff in the Sales Office, the Design Center, and in the field. Some quality issues have shown up after move-in but the KB Team has continued their effort to get all the issues fixed as soon as they, or their contractors, can.

KB Home responded:
We appreciate you taking the time to share your experience with us, Forrest! Thank you for sharing these kind words with the team.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Stress free

  • Robert H.
  • Verified HomeBuyer
  • January 18, 2023
  • Riverside, CA

Everyone that have spoken to from KB has been truly wonderful to speak with. I haven’t have a single issue during the process. KB has truly made this a stress free experience.

KB Home responded:
We're glad to hear that we've been able to provide a stress-free experience for you, Robert! Thanks for taking the time to share this process wtih us.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

I would use KB Home again and recommend them to others.

  • Michael B.
  • Verified HomeBuyer
  • January 18, 2023
  • Clermont, FL

Everything came together at the end. The design center was awesome. Our contacts Johnathan and Mike were both great to work with. We had good weekly updates on the progress. The list of things to correct is small but taking a while to get some of those items completed. Overall, a great experience.

KB Home responded:
Thank you for taking the time to share your home-buying journey with us, Michael! Johnathan, Mike, and the rest of our team are excited to hear that you had a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Design was stellar, great customer service, construction had delays

  • Harry H.
  • Verified HomeBuyer
  • January 17, 2023
  • San Jose, CA

The studio experience was great, we were really able to understand and bring out the full potential of the space we were given. When we had any questions, our service rep Bobby helped us at any and all hours. Construction did finish rather late and we had some areas that needed fixes still, like kitchen cabinet missing a board, water leakages in the balcony, and stovetop installed crookedly. Overall 4/5 for the good service but construction issues

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Martin

  • Luis S.
  • Verified HomeBuyer
  • January 17, 2023
  • San Antonio, TX

Martin always gave us a good feedback when we needed. He went beyond with optional recommendations in buying the house. Excellent person.

KB Home responded:
We're thrilled to hear that Martin and the rest of our team were able to provide such a positive home-buying experience for you and your family, Luis!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Good First Time Home Buying Experience

  • Anonymous
  • Verified HomeBuyer
  • January 17, 2023
  • Avondale, AZ

I have had a good home buying experience for my first time buying a home. Jaime has been great at fixing any issues that have come up or getting back to me in a timely manner.

KB Home responded:
Congratulations on your first home! We're glad to hear that you had a positive experience working with Jaime and the rest of the team here at KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Cynthia

  • Cynthia M.
  • Verified HomeBuyer
  • January 17, 2023
  • Jacksonville, FL

Buying a home is a lot of work, I liked the fact that KB offered a Fannie Mae video explaining all the steps, some of the things that they talked about I had already gone through the process, it would have been more useful if I had none of some of the do's and don'ts. So I suggest when you are ready to purchase your new home to watch this video. Prepare and save for all the expenses that you will have, from you moving , storing, delays etc. Make sure your credit is Good and do our homework. Overall purchasing my home was great and exciting. This was my second time purchasing a home. KB ...

KB Home responded:
Thank you so much for taking the time to share your KB Home journey with us, Cynthia! We're glad to hear that you had a pleasurable time working with the team here at KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 4

Review

  • Jayson S.
  • Verified HomeBuyer
  • January 17, 2023
  • San Marcos, CA

Overall the experience was good.

KB Home responded:
We're glad to hear that your experience with KB Home was good, Jayson! Thanks for taking the time to share your thoughts with us.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Great people to work with and nice home.

  • James G.
  • Verified HomeBuyer
  • January 17, 2023
  • Sahuarita, AZ

Beautiful home and well built.

KB Home responded:
We're excited to hear that you're happy with your new home and had an enjoyable experience with the KB Home team, James!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Amie

  • Amie H.
  • Verified HomeBuyer
  • January 17, 2023
  • Durham, NC

Gavin and Selena were both great to work with and very responsive!

KB Home responded:
We're thrilled to hear that Gavin, Selena, and the rest of the team here at KB Home were able to provide such a great experience for you, Amie!

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Steller Group

  • Barney A.
  • Verified HomeBuyer
  • January 17, 2023
  • San Marcos, CA

Our buying experience was great from the first time we met Sherrilyn and took the time for a great lot and home selection. The KB Design team was awesome. From there it was Rainer and Brian who made the final transition exceptional. We really appreciate the entire SD group for making our buying experience stress free and actually pleasurable.

KB Home responded:
We're thrilled to hear that you had a great home-buying experience with the entire team here at KB Home, Barney!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

A happy retirement home owner.

  • Shirley H.
  • Verified HomeBuyer
  • January 15, 2023
  • Longmont, CO

Sales experience has been thorough, personalized, and beyond expectations.

KB Home responded:
Thank you for sharing your KB Home journey with our team, Shirley! We're glad that you enjoyed your time working with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

We had the dream team.

  • Joleen T.
  • Verified HomeBuyer
  • January 14, 2023
  • Austin, TX

We could not have gotten any luckier with our KB team. Stan, Ed, and Yasmin made the entire experience seamless, we felt heard and valued throughout the process and supported during our transition to TX. Would definitely recommend KB to anyone.

KB Home responded:
Thank you for taking the time to share your positive KB Home experience with our team, Joleen! Stan, Ed, Yasmin, and the rest of our team are glad to hear that you enjoyed the process.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great buy!

  • Lionel R.
  • Verified HomeBuyer
  • January 14, 2023
  • Lakeland, FL

We love our home, KB staff was and still are greatly helpfull, they are always a call away and responsive. The 3 most important staff where: Patty H. who helpd us make good decisions (we had no experience with home buys), Johnny D. made sure we were happy with our purchase and Alexis is making sure we stay happy. Overall I think KB has provided us with a home we will cherish fore years to come

KB Home responded:
We're thrilled to hear that you love your new home, Lionel! Patty, Johnny, Alexis, and the rest of the team appreciate you taking the time to share your kind words.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

My homebuyer’s experience

  • Contae W.
  • Verified HomeBuyer
  • January 12, 2023
  • Stockton, CA

Tami was our original agent. She was relocated to a different community. Harvey stepped in a did a great job. On the construction side Alex and Daniel were great! Josie crunched the numbers for us time and time again. She was thorough Anna very communicative.

KB Home responded:
Thank you so much for sharing your positive KB Home experience with us, Contae! Our entire team is grateful to hear that you had such a great time working with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Great overall satisfied with kb home

  • Nihar R.
  • Verified HomeBuyer
  • January 12, 2023
  • San Marcos, CA

Overall my experience is good. I can trust KB home .cannot think of anything to complain

KB Home responded:
Thanks so much for your positive feedback, Nihar! We're glad to hear that you had a good experience working with us here at KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Enjoying

  • Sanchina C.
  • Verified HomeBuyer
  • January 12, 2023
  • Jacksonville, FL

Luke made the whole experience pleasant!

KB Home responded:
We're glad to hear that you had a pleasant experience, Sanchina! Luke and the rest of our team appreciate you sharing these kind words with us.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Got a good home for the price paid

  • Janardhan S.
  • Verified HomeBuyer
  • January 12, 2023
  • Seguin, TX

Barry from Sales Office is great to work

KB Home responded:
We're glad to hear that you're happy with your new home, Janardhan! Thank you for taking the time to share your positive feedback with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Good people

  • Anonymous
  • Verified HomeBuyer
  • January 11, 2023
  • Vacaville, CA

Great customer service they make you feel like family.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with our team!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience overall, highly recommend

  • Fiorella M.
  • Verified HomeBuyer
  • January 11, 2023
  • Glendale, AZ

Quite honestly, our experience was a good one. Everything happened extremely quick! From Brad at the sales office, to Nick coming through with the loans. We are so happy with our beautiful home

KB Home responded:
Thanks so much for taking the time to share your KB Home experience with us, Fiorella! Brad, Nick, and the rest of our team were happy to help you find your beautiful new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Staff were great

  • Sukriti P.
  • Verified HomeBuyer
  • January 11, 2023
  • Las Vegas, NV

We got a great service from the staffs! They were very helpful and did everything they could to make the process smooth!

KB Home responded:
Thank you for taking the time to share these kind words with us, Sukriti! We're glad to hear that your home-buying process was smooth.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5