KB Home Reviews

Very friendly service. We closed by our projected date with mostly everything fixed as requested by that date. Customer service was great.

The sales team was the best part of buying my KB home. Thanks to LaVon! Always kept us updated with the build. From start to finish.

People help me for first home buyer a lot

Great customer service and attention to clients, made the experience go smoothly.

Sales promised a complete home in 6 months however the construction team said it would be closer to 9. So from the beginning, I was being misled. My weekly updates were not always kept, one time i had to ping the construction mgr as I hadn't heard from him in a month. The updates were never complete. If 5 things were complete, i was informed about one. Sales promised weekly updates and photos and that never happened. I hired a 3rd party inspector and he pointed out issues that I then had to beg to get addressed. The best advice I would give someone is research everything and stay in top of the construction team. Get a 3rd party inspector. Loan and design studio personnel were top notch. I felt pressured over and over again to rate the team with 10s even though they know they were not warranted. ... More

Loved the experience. But I’m finding it hard to get someone to repair/correct a few things that was asked.

Some difficulties in the closing date, because change the price to pay off down, ok

VERY NICE TO WORK WITH

I'm Happy with my kb Home

I was able to get more house for price I paid

Visit your future home periodically, to detect issues in the construction process and ask for corrections every step till conpletion

Our construction supervisor Erik is amazing. He was very informative and responsive.

Generally a positive experience. They will try to get you to bundle your mortgage and insurance with their in-house products/services but you can go with your own. Extremely hard to get any customized features on newer technologies, such as internet and solar systems. Such as structured wiring (ethernet, cable, etc) cabinet HAD to be in the master bedroom closet, and no option to go with larger solar system. However, ironically, super easy to customize "old tech" such as paint, fixtures and appliances. I got a good value for a good home, but I think if there's ever a next time, I'd go with a home builder who's much smaller and hence, responsive to what I am wanting in my home. ... More

The experience with KB has been interesting. The amount of time it took to build was 11.5 months (estimated 6-9 months). The quality of some of the material was below par. Repairs have taken months to complete and I'm still dealing with repairs 2 months after closing. Overall experience was ok, but could have been better with customer service. Studio team was Excellent and took their time so I was happy.

That once you sign the design contract, there is no going back. Even if you want to change something the very next day. So leave some time between the two design appointments so that you can decide whether you want to change your mind or not.

My experience with the KB home buying process was good. There were some issues: delays with material, communication and site construction manager. I believe some these issues could have been avoided with better communication. How ever in the end response some of the issues are currently being addressed.

The KB team has been great to work with. The part that hasn’t been the best experience is the quality of craftsmanship that went into the building and finishing of the home but I guess that’s part of the difficulty of todays straining times of workers and who’s available to work. The KB team has been great at trying to make up for the issues that have occurred and that’s awesome!

Great experience! Love my new home. KB Home made the home buying experience smooth.

Responded to problems. Updated on events

The home that KB built for us is our first home. My husband and I love the great customer service that Angie gave. She made us feel comfortable and welcomed. Tony is also amazing and we truly appreciated all the calls we received from him, while he was building our home. The only downfall would be the Financial part/mortgage originator rep named Rosa. She was not responsive and we definitely didn’t have a good experience with her. So needless to say we went with another mortgage company that was more helpful and responsive.

Great experience with the home builder from beginning to end! Would highly recommend KB Home to any future home buyer(s).

This is my first home buying experience and I am happy to enjoy the journey with KBH.

Overall great experience buying home with KB.

Everything is good. Good service.

Good quality of materials and affordable prices.