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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11015 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

11015 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Review

  • Anonymous
  • Verified HomeBuyer
  • September 02, 2020
  • AURORA, CO

I loved working with KB... my only thing is that I was told there would be communication after I bought the house and closed. There has been none... not a big deal as I haven’t really needed anything but it was stressed that they would communicate after the process a lot so kind of strange!

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

KB Home - Pleased with the purchase

  • Caleb F.
  • Verified HomeBuyer
  • September 02, 2020
  • Bradenton, FL

Pleased with the purchase

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great BUILDER'S

  • Nina A.
  • Verified HomeBuyer
  • September 02, 2020
  • Manor, TX

Kb do a very good job in taking care of is clients I recommend you to go with them for your new home if u need a peace of mind.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great experience

  • Abraham S.
  • Verified HomeBuyer
  • September 02, 2020
  • Las Vegas, NV

All details explained before purchase and during the whole construction process. The sales team, which followed up with us through the whole construction process (Laura & Jeff) was professional and knowledgeable and gave us the feeling of care and continuity. KB Home - A company to trust for experience and delivery. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excellent!!!

  • Aftab S.
  • Verified HomeBuyer
  • September 01, 2020
  • Pflugerville, TX

The best part of KB Home is lots of customisation choices, of course it cost you a bit but the place you will live for a while is worth spending that money for the value added to your lifestyle; it varies person to person, however, I am enjoying it everyday. My overall experience is excellent!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - The whole experience from beginning to the end was awesome and

  • Hector L.
  • Verified HomeBuyer
  • September 01, 2020
  • Las Vegas, NV

The whole experience from beginning to the end was awesome and done precisely.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

kb review

  • Melvin S.
  • Verified HomeBuyer
  • September 01, 2020
  • Las Vegas, NV

great customer service

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

New home build

  • Catherine M.
  • Verified HomeBuyer
  • August 26, 2020
  • Glendale, AZ

Everything went smoothly, was in consistant contact with sales, build and finance thru the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great home at an affordable price

  • Michael M.
  • Verified HomeBuyer
  • August 25, 2020
  • Hollister, CA

great home with fantastic customer service from sales, to loan and customer support. Some of thr craftsmanship from the construction crew was slightly less than perfect.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Reginald W.
  • Verified HomeBuyer
  • August 25, 2020
  • San Antonio, TX

Nice home and property. Great place to start a family. Simple and efficient home buying process, took care of all my needs. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Everything went well

  • Connie R.
  • Verified HomeBuyer
  • August 06, 2020
  • Gold Canyon, AZ

the experience was great but the only thing I'm not happy with is that I can't fit 2 cars in the garage. I assumed that they were built big enough for 2.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excellent

  • Tim K.
  • Verified HomeBuyer
  • July 21, 2020
  • Valley Center, CA

Thanks to the staff at Bear Peak (Angelina, Rory, and Shawn), our buying experience was seemless. KB is fortuitous (that means lucky), to have them on their staff.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Easy Process, Great House

  • Nicholas J.
  • Verified HomeBuyer
  • July 21, 2020
  • Leander, TX

The entire process was really easy and people were there the answer questions the whole way through. We love our house and it was even finished a little early. There are a lot of things that need to be decided on early on, but there were people there to walk you through the process. I would have liked a few more customizations, but otherwise, near perfect experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Quality home in a niche market

  • Michal H.
  • Verified HomeBuyer
  • July 21, 2020
  • Castle Rock, CO

Finding a new, quality built ranch style paired home in today’s housing market is rare and needed. My new home in Castle Rock Colorado is perfect in size, energy efficient, and good for both seniors and younger people, with and without families. A great mix for all .

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excellent Buying Experience

  • Patrick R.
  • Verified HomeBuyer
  • July 14, 2020
  • Palm Coast, FL

You will receive excellent customer service from both the on-site builder; and the sales team.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - To KB Home team, Thank you!

  • Mikael E.
  • Verified HomeBuyer
  • July 14, 2020
  • Pflugerville, TX

To KB Home team, Thank you! Steve, Kc, Chelsey and Clint provides me all the update via email or text as their respond time is so fast. They even acknowledge that my prefer way of communication is email or text as I'm always on call for my work. They always give me updates every Friday or every other week especially during this pandemic. During this kind of event, update is what we need as we don't know what is happening. They texted me during the pandemic that they're on shutdown because of government requirement and they also text and email me when they're going to start again building. It ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great deal

  • Jose S.
  • Verified HomeBuyer
  • July 09, 2020
  • Buckeye, AZ

Quality of materials not that great whomever KB used form lumber wasn't as i was expecting but overall final product turned out great

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Had wonderful experience from sales to the foreman.

  • Mi G.
  • Verified HomeBuyer
  • July 04, 2020
  • San Antonio, TX

Easy transition from old house to the newly built.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Love my KB Home

  • Mary M.
  • Verified HomeBuyer
  • June 30, 2020
  • Gibsonton, FL

My home is beautiful, and exactly as I wanted. There were a couple of hiccups in the building process, but they always responded quickly and fixed whatever the issue was. Now that I've lived here for almost 2 months I've noticed some small things that needed attention, and they have still responded quickly, and they have not given me any grief about fixing anything. I love the neighborhood as well because it is small and no CDD fees. Overall, I am very satisfied with my choice to go with KB Homes and I absolutely love my home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Report

  • William W.
  • Verified HomeBuyer
  • June 30, 2020
  • San Antonio, TX

My sales person was the very best and professional. She was very very responsive to every query.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Review of new home

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2020
  • Brighton, CO

Quality could be a little better but treated well by sales and others involved in the buying transactions and warranty transactions.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent customer service warranty department

  • Anonymous
  • Verified HomeBuyer
  • June 24, 2020
  • Lincoln, CA

KB Home’s customer service have always promptly responded to any issues or questions.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Love my new home!

  • Palmira L.
  • Verified HomeBuyer
  • June 23, 2020
  • Fresno, CA

Love my new home! Was able to make it my own with all the options.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very responsive.

  • Syed S.
  • Verified HomeBuyer
  • June 22, 2020
  • Houston, TX

Sales representative was very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

very easy

  • Anonymous
  • Verified HomeBuyer
  • June 18, 2020
  • North Las Vegas, NV

Whole process from start to finish was way easier then we had ever thought

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5