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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11008 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

11008 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Wonderful home and we got just what we paid for

  • Anonymous
  • Verified HomeBuyer
  • October 22, 2019
  • Fresno, CA

KB Homes the developer always was and continues to be professional and quick to respond to issues. Although we had some delays/issues with KBHS I don’t have anything negative to say about KB Homes and the building crew. I do believe the quality of paint used for internal paint was below average and the quality of wood with fence boards was just OK. Not to say I didn’t get what I paid for I just expected something a little bit better. Overall I am very pleased with my new home and look forward to growing and raising my family here.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very pleased with my new house

  • Robert C.
  • Verified HomeBuyer
  • October 22, 2019
  • Seffner, FL

Do you homework before going to the design studio. It's really too much for one day. After you get about half way through the choices you are exhausted. You just want to get it over with and you make mistakes.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Amazing customer service and superb value for my money!

  • Monique M.
  • Verified HomeBuyer
  • October 01, 2019
  • Katy, TX

Amazing customer service and superb value for my money!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

great workmanship

  • Andrew J.
  • Verified HomeBuyer
  • September 30, 2019
  • Aubrey, TX

Builder and design center was wonderful

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

I’m pretty happy with the construction supervisors for attending to my questions and concerns.

  • Sy M.
  • Verified HomeBuyer
  • September 28, 2019
  • Las Vegas, NV

You can always discuss your opinions and suggestions and you will always get frank and honest answers and receive a satisfactory solution to your concerns.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Satisfied Customer

  • Anonymous
  • Verified HomeBuyer
  • September 24, 2019
  • Goodyear, AZ

Best experience I’ve ever had

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Nearly 100%

  • Anthony P.
  • Verified HomeBuyer
  • September 24, 2019
  • Maricopa, AZ

We're still familiarizing ourselves with everything in our home. We only have an issue with towel bars and grab bars in the shower. Very cheaply made and grab bars are tarnished already. Originally we didn't want them installed so we could purchase our own. They insisted on installing them. When we have nice Moen faucets with a lifetime guarantee on the finish, why cheap out on the accessories. That said, it's somewhat of a minor thing and we are very happy with our home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good experience overall

  • Heather G.
  • Verified HomeBuyer
  • September 24, 2019
  • Bulverde, TX

All and all a very good experience building a KB home. The only disappointment was if you finance through KB, they do not offer a bi-monthly payment feature.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Home

  • Corey H.
  • Verified HomeBuyer
  • September 24, 2019
  • Buckeye, AZ

Great home!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

721 Desert Senna Ave

  • Roseller R.
  • Verified HomeBuyer
  • September 17, 2019
  • North Las Vegas, NV

Gena R made the home buying experience from KB Home very pleasant and memorable. She assisted us from the time we toured the model home to the handling of the keys after we close. She continued to send us weekly updates (with photos), and responding to every one of our numerous questions promptly.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Awesome community , location and beautiful houses.

  • Naitik S.
  • Verified HomeBuyer
  • September 17, 2019
  • Newark, CA

Awesome community , location and beautiful houses.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding value and support

  • Kris R.
  • Verified HomeBuyer
  • September 17, 2019
  • West Melbourne, FL

Great details friendly service building a community

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Happy with our KB home

  • Pattie A.
  • Verified HomeBuyer
  • September 17, 2019
  • Saint Augustine, FL

We have been in our KB home for a little over 1 month. So far, we are very happy here.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Value for the price paid

  • Leonilo A.
  • Verified HomeBuyer
  • September 16, 2019
  • North Las Vegas, NV

The reason I gave 4 stat of value for the price paid, a better quality of clothes shelving should been used instead of just ordinary wire shelving. Also, the garage should have been painted completely with white color instead of unfinished.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

very good people.

  • Anonymous
  • Verified HomeBuyer
  • September 11, 2019
  • Houston, TX

I want to commend Chelsi(sales rep). She’s very sweet and very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Home experience

  • Jose P.
  • Verified HomeBuyer
  • September 10, 2019
  • Vallejo, CA

The whole buying experience was pleasant and all my questions were answered in a timely manner, my only complaint would be that the builders do not include irrigation hook ups for the back yard.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great home buying experience

  • Jason B.
  • Verified HomeBuyer
  • September 10, 2019
  • Universal City, TX

The process was fast and seamless from start to finish. Warren was and is very helpful from the begining and to this day. As far as the home quality, there are minor things that could have been thought out better. Some of the caulking seems a little excessive and the master bath water closet is pretty cramped. Over all we are pleased though.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good

  • Jose C.
  • Verified HomeBuyer
  • September 10, 2019
  • Saint Cloud, FL

Is always a great experience to see the construction process since the beginning.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - all over good

  • Davinder B.
  • Verified HomeBuyer
  • September 10, 2019
  • Roseville, CA

all over good

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very good experience with KB homes!

  • Charlotte M.
  • Verified HomeBuyer
  • September 10, 2019
  • Cary, NC

I would highly recommend working with KB Homes. We had a great experience and are enjoying the house very much. The workmanship is very high quality as are the building materials were used. Any minor problems we have had have been fixed quickly and without trouble. Throughout the building process the work site was kept incredibly clean and we were free to visit as much as we wanted to check on the progress. The house was completed right on schedule. The building superintendent for our neighborhood has been amazing to work with and has made our entire experience easy. Any complaints we have ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Outstanding

  • Anonymous
  • Verified HomeBuyer
  • September 03, 2019
  • Aurora, CO

KB Home staff and work crew were phenomenal in their approach, completion and follow up! They genuinely cared for my satisfaction and took every question, concern and comment I had with patience and willingness to want to correct any concerns and follow up on anything I needed! Any other builder will have quite the shoes to fill if I ever have to move, but I hope to be in this home for a LONG time! :)

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pleasant experience

  • Bill L.
  • Verified HomeBuyer
  • September 03, 2019
  • Hutto, TX

We have had a positive experience with our home building process. We were always kept in the loop and up to date on everything that was going on each week. Anything that needed to be tended to was taken care of immediately. The people we worked with from the salesman, the planning center, the contractor, and on have been very friendly and helpful in every way. We recommend KB homes.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Positive First Buying Experience

  • James R.
  • Verified HomeBuyer
  • August 28, 2019
  • Austin, TX

Overall I am satisfied with KB Homes finished product. There are a few pending items that still need to be addressed but the staff has done a good job at scheduling the required repairs.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Communication During Build

  • Anonymous
  • Verified HomeBuyer
  • August 20, 2019
  • Castle Rock, CO

Overall, very happy with home except for too many outside and garage stairs (6) for a ranch home. Also, porch handrails do not come sanded so plan on homeowners doing that themselves. Otherwise, good work and done quickly.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Thoroughly pleased.

  • Patrick D.
  • Verified HomeBuyer
  • August 14, 2019
  • Castle Rock, CO

We were thoroughly pleased with the process from sales to design and construction. Our KB sales and construction manager contacted us weekly from permitting through closing.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5