KB Home Reviews

Very slow to react to any issues with our new home.

Robert was really great to work with and very responsive with getting things fixed, pleasure to work with him.

Great personalized service, from Kimara in the sales office to Steve and everyone else including Jacob for the conclusion of the move-in process and great follow ups

This was a great experience.

Overall a good community and surroundings. Location wise awsome with approaches.

Great experience with builder. Other staff within KB (e.g., Mortgage Loan Originator) could have been more attentive and understanding.

KB home has balance of $500 with me for 60 days Early Money and No return. Why??? Any body not know. The customer service never give solution. The vender same way.

Very kindly explain about house..

All issues to date have been resolved or are scheduled to be, within a timely manner.

My experience was great and I would encourage anyone to go through KB Homes, the staff is amazing to work with.

KB Homes makes you feel at ease with the process of buying a house by always keeping you informed of the entire progression of the house and the finance.

We lived out of state when we purchased and built our home. The process was surprisingly easy and problem free. We appreciated the weekly updates from Ray, Jacquelyn and Rita. In the end KB delivered a beautiful home to us

This company has a high emphasis on standards. There were numerous inspections that KB Homes accomplishes on top of the city or state requirements. Independent inspectors come through to inspect for quality control periodically throughout the building process.

Excellent community and environment to grow a family

I loved how the experience was easy and made it comfortable for us. Everyone was nice & everything was great. Would recommend to my friends anytime.

Great experience, would totally recommend

Amazing building community understands the need of families.

It’s been a great experience and I’ve felt supported the entire time. I love my new home!

This was my first home buying experience and I don’t regret a thing! Were there some hiccups throughout the process?……of course. But KB did an excellent job at keeping us informed about the status of the issue and, aside from the fact that every issue got resolved, knowing where things stand along the way means a lot to me. They were professional, respectful, and sincere. I didn’t know what to expect, but they understood that and kept me posted every step of the way so there wouldn’t be any surprises. If I get another home in the future, I’m going to check in with KB Homes, for sure!!

Not worth your energy, hard earn money and investment. Very unprofessional employees FROM THE TOP TO THE BOTTOM, LOTS OF ISSUES WITH THE QUALITY OF WORK AND CHEAP MATERIALS USED, they try to fix the botched jobs they initially created but then create more work and more issues, Extremely unhappy with my 3016 square foot home, they also lack of empathy towards the new home owners. I WILL NEVER RECOMMEND KB HOME BUILDER. unfortunately they ruined what was suppose to be the best experience for my family on building a New home. KBhome Lake Lucerne gets zero stars. RUN!!!!

The sales and construction team were better than average. I wish that the architect put more thought into the room designs and that the building supervisor would have communicated the changes made from the model. KBHS was terrible, use your own lender. We love are home and will continue to work with the warranty department to fix issues.

Its was a great experience working KB Home's team from the first day we walk in and met Shelia in the office to the finishing touches of our home with Luis. We had the pleasure to also meet superintendent Joe always on top of his job site making sure it's all taken care of properly. They made sure and walked us through every step of the way. If we had any question or concerns they where always quick to response even after hours. We are very happy & satisfied with our new home specially with KB Home team they are very professional always made us feel like home from the very start.

Katrina, Jaime, and Chris were great.

This has been a great house buying experience!

Annette and Shanna are great. Thank you.