KB Home Reviews

They have a good attitude and good service.

For the most part the homebuying process was easy and timely however there were supply shortages that we’re not the builders fault but there are still issues with things working in the home that I haven’t gotten fixed yet. mainly because I’m waiting for the contractor to replace a fan. The warranty team is very efficient and responsive it’s just getting the contractors to step it up.

She went above and beyond our expectations to make sure we were taken care of!

My House is perfect these people are very good at communicating and they made me feel like family

Our experience with Kb homes was amazing!

Expect delays. Expect miscommunication. Expect issues with the build.

Always available to answer my questions! Easy to get ahold of. Guided me along the way. Kept me up to date on the progress from start to finish!

They were very good at communicating updates including material shortages and revised schedules

Everything went with the build the way the sales people said it would. Home was about if not earlier than a month delivered early. No major holdups or anything that would of held up build experienced. Everything went as planned.

the house is great but the doors are small ,refrigerator,couch,treadmill and bigger appliances and furnitures won't fit .driveway is narrow and garage is small for 2 SUV or Vans .

How amazing they were with any issues that needed sorting. Their customer service is second to none. I could not rate them high enough. Professional, price point was great and 2 months in and they still check in on our experience and anything we need.

Jim and Raphael provided the most professional and up to date progress report on our new build, in spite of our extraordinary circumstances during the pandemic.

Kind attention all the time from all the areas involved

KB Leadership clearly just throws their customer facing reps to the wolves & leaves them hanging with little to no true managerial support. Its sad, its just hard to see the age old concept of a 'faceless corp.' at work... This company clearly cares about profits & investors far more then they could ever care about the person that is spending their life savings on their product? Too bad, they could be such a better company if they just tried to listen & understand their customers concerns...

Loved the entire KB team

Sales are great, a lot of honest suggestions, very responsive too. Construction supervisors are very responsive. But I guess the covid and logistics made things a lot difficult, many jobs were done in a rush, some problems still waiting to be fixed.

We love the house and everyone was very helpful at KB home

The quality of work from building the home to the excellent customer service provided by all sales, the kb home studios, to the contractors. Extremely happy and satisfied with the end results of my home.

Good overall. A little slow in response. The standard is low, have to add more options and the option costs are higher than expected.

My wife and I had an amazing experience with all the KB staff. They assisted us with everything we needed and went far and beyond so that we could get our dream home. Customer service is their top priority

This is the second home I’ve had built by KB Homes and both times the experience was outstanding. I would highly recommend that anyone wanting to build a new home should explore using KB Homes.

Great experience with KB Home

It’s been almost two months and things are still not completed. This was not a good experience, I really have nothing. Ice to day so I won’t say anything.

My advise for new home buyers to check first with KB Home. The price ,service and quality of new homes are very good. KB Home team is excellent and friendly to work with. My next home will be again with KB Home. Thank You Peter

Everyone was great and very informative, with the exception of Bobby in your loan office. Bobby was just bad at every aspect of his job.