KB Home Reviews

Great experience from start to finish..From start to finish the entire process was smooth and full of communication. I was very involved in the process, and when I had a question or issue, it was answered in a timely manner. Very happy with my experience and happy with my home. And also I would like to thanks to one of the agent from KBhomes Galo for keeping me updates while my house is building.

My Experience with my builder was bad he did not keep us update on a home never pick up the phone and did not do what he told us he was going to do

Bad communication with the builder… But on another note..Mrs Kathy was the one who really made this experience so wonderful… I give her all praise…

Finishing not very well

the entire process from start to finish was extremely easy, the representatives and everyone involved made this home buying process easy. the quality of our home is excellent, no major issues in the home, the KB home team responds to us quickly when something arises or even if its just to check up to see how things are going. The home warranty is great its like no other we were glad they offered that when purchasing our forever home.

KB worked hard to deliver a quality house within reasonable timeframe but supply chain issues and labor has certainly impacted them. Upgrades were reasonable although I’m disappointed in cabinets. After sale response is good.

Quick response and quick service, good job!

Buying from KB was a great experience. Very responsive at every step of the build process. Design studio was very fun.

Provided great service throughout with updates on everything they did!

The kitchen cabinet (style and color) selection was not to our liking. There was very limited choice. In the end, we had to repaint the whole cabinetry. Also within month of moving-in, one of the cabinet drawers door fell down - poor quality and materials.

Everyone is helpful, accomodating and always willing to answer our questions

The sales department pressured the construction team to meet an end of quarter deadline to boost their sales for the quarter. We closed on 8/31/21. THE HOUSE WAS NOT COMPLETED!!! There were major punch items like large holes (12'x9") cut into the wall to access the HVAC unit that was not repaired, cabinets were still being completed while we were waiting for utility companies days after closing. Home was "cleaned" before home was "complete" leaving grit and dust all over the floors and countertops and plenty of dirt on the carpets. The communication from the mortgage representative was non-existent. We dealt mainly with his assistant who repetitively asked for the same information over and over. I had to call the mortgage broker inside our 30 day window from closing about our 30 day rate lock, he never tried to reach us. ... More

Wonderful, professional staff answered questions and resolved issues with speed and efficiency. This process was made easy by the folks at KBHomes

We are happy with our new home. Thanks Michael, Richard and Arnolad. They are very nice person. After moving, if you have any issue, Arnoald is always happy to help. Thanks to whole team.

Our home buying experience was smooth and we were excited every step of the way.

Great process covid was a big deal but they push through and got it done great experience I’m satisfied

KB does a great job of problem solving and keeping their promises!

The help I got made everything easier from the KB family.

Deb in sales was great!

DON'T BUY KB! YOU WILL NEED TO FIX AND REMODEL YOUR ENTIRE HOUSE AFTER CLOSING. CHEAP MATERIAL! WORKERS DON'T CARE HOW THEY INSTALL APPLIANCES. I CLOSE MY HOUSE ON AUGUST 31ST, 2021 AND TILL TODAY MY OVEN DOESN'T WORK, MY DISHWASHER, AND THE I CAN CONTINUE...

Workmanship was rushed and corners were cut. There instances where workmanship was decent, KB ended up using cheap or worn material. I was told "nothing is going to be perfect" multiple times where there were chipped rocks in our stone, warped areas in our roof, soft spots in our floor, paint to cover over chips on doors, and etc. I understand making a profit but mistakes were made multiple times over where if done correctly the first time it would have saved time and money.

We closed at the end of August and the house still has many punch list items that have not been addressed.

Overall the process was a good experience but the communication from our superintendent was not very good. Felt like we were in the dark most of the time. We had to ask questions and initiate all communication.

Dalton and kevin made this experience great if not for them i wouldnt have bought home.

From start to finish, my experience was more than great, I was living in new jersey when I started looking around Florida to see, who could build me and my family a new house, and that's when I meet Carol , she gave me an experience of a lifetime, I got pictures every week, I watch my home been built from star to finish, the process took about 9months, and it was well worth it thanks kB your secret is out, you guys are the best home builders in central Florida, and the price, was just right, thanks Edwin, thanks Carol, thanks kB