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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11008 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

11008 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Satisfied KB Home customer

  • Bryan J.
  • Verified HomeBuyer
  • December 20, 2018
  • Murrieta, CA

The buying process was made easy and it really helped that KB Home was willing to work with us even though our old home was not yet on the market. We were given updates with photos from Rhonda in the sales office so we were always in the loop on the progress of our home. The superintendent Karl w

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Great

  • Olawale I.
  • Verified HomeBuyer
  • December 20, 2018
  • Richmond, TX

Excellence

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great follow-up!!

  • James G.
  • Verified HomeBuyer
  • December 11, 2025
  • Saint Augustine, FL

We found a few issues during our walkthrough and within the next few weeks, reported them to the Superintendent and they were all taken care of quickly.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

It was a good experience.

  • George C.
  • Verified HomeBuyer
  • December 07, 2025
  • Seagoville, TX

When you buy a home, make sure to look at all the little details. Things you don't normally notice until you start living in the house.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Model Home

  • Daniel C.
  • Verified HomeBuyer
  • December 05, 2025
  • Parrish, FL

I purchased model home, move-in-ready. Furnished and all! I did not have the full builder experience, but since I’ve been here the project superintendent Dave, has been great. We noticed minor things after moving in, but he’s been really responsive.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Farah

  • Farah G.
  • Verified HomeBuyer
  • December 02, 2025
  • Lake Stevens, WA

We just moved into our dream home thanks to KB Home, and we couldn’t be happier. Every step of the process felt supported, thoughtful, and transparent. Watching our home come to life made the experience truly special. Thank you KB Home for turning a dream into reality!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Excelente first time owner experience

  • Anna Karen M.
  • Verified HomeBuyer
  • November 25, 2025
  • Laveen, AZ

KB Home did an excellent job building my house. The quality of the work, clear communication, and overall experience were all great. The team kept me updated throughout the process and made everything smooth from start to finish. I’m very happy with my new home and would definitely recommend KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Second home - 100% improvement

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2025
  • Palm Coast, FL

This is the second home we bought from KB Homes and this time the experience and workmanship were dramatically better than last time. Melissa and Richard where amazing when it came to accommodate our request and where always ready to come back to resolve issues and are still on top of it. We appreciate all the help and consideration.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

The builder was very cooperative in resolving the issue.

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2025
  • Las Vegas, NV

Everything went smoothly. Be careful during the home inspection; there may be some minor issues that need to be fixed. The builder will help resolve the issue quickly.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Excellent!

  • Jill Ann M.
  • Verified HomeBuyer
  • November 07, 2025
  • Maricopa, AZ

Everyone was amazing, especially Sales and the KBHS group. Construction was good, really liked the Superintendent. His workers are not the best when it comes to straight walls and installing showers properly. Also whoever did the landscaping did not properly grade it in the front yard but Warranry is incredible and they are coming out to take care of it! Overalll an excellent experience!

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Very helpful and answered all questions

  • Romeo A.
  • Verified HomeBuyer
  • October 28, 2025
  • Auburn, WA

Over all are good just the price of the house so high

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

I like what I get

  • Humam H.
  • Verified HomeBuyer
  • October 22, 2025
  • Fresno, TX

quite nice area need more trees

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

New Home experience

  • Bruce R.
  • Verified HomeBuyer
  • October 15, 2025
  • Sahuarita, AZ

Response time is slow for minor repairs.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Excellent home!

  • David B.
  • Verified HomeBuyer
  • October 09, 2025
  • Justin, TX

Overall, excellent experience. Overall good quality. Our only issue was after we signed a contract for what was selling price, a week later prices were dropped substantially but we were stuck to the contract we signed. We probably would've upgraded if they would have allowed us. Other than that, we love the home.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Working with Vanessa, Gina and Henry

  • Virginia R.
  • Verified HomeBuyer
  • October 08, 2025
  • Henderson, NV

My sales agent Vanessa was great. Gina loan agent was amazing and Henry the superintendent was great. Always right there to answer question and made sure things got corrected in a timely manner. Customer Service needs work

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Incredible customer service and craftsmanship

  • Sarah P.
  • Verified HomeBuyer
  • October 08, 2025
  • Meridian, ID

The sales team was incredible in keeping me updated with the progress of my home. The construction foreman was AMAZING in taking the time to walk through everything with me and my realtor. Truly very happy with my overall experience with KB and would highly recommend them as a builder

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great Purchase Experience

  • Anonymous
  • Verified HomeBuyer
  • October 01, 2025
  • Las Vegas, NV

The team I worked with was amazing. They made my home purchasing experience a good one. They were quick to respond to any concerns or questions that I had. I had minor cosmetic concerns with the home, but nothing major. Besides, the superintendent was quick to respond to those concerns. Overall, I am happy.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Energy Star Rating

  • Anonymous
  • Verified HomeBuyer
  • October 01, 2025
  • Hollister, CA

Sale process was very smooth. I especially like the Energy Star rating and efficiency features of the house. I had a few minor issues but they were very responsive to getting things fixed.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great experience

  • Anonymous
  • Verified HomeBuyer
  • September 26, 2025
  • Las Vegas, NV

That was great experience in building new home from 0. KB builders doing a great job.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Great Workers

  • Eric Travis S.
  • Verified HomeBuyer
  • September 24, 2025
  • Moreno Valley, CA

Carlos of KB was an amazing point person for everything related to the home. He was able to talk phone calls of questions and concerns in a positive manner and always got the issue resolved timely. The experience with him leading the way for KB was amazing.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Beyond expectations

  • Stephen M.
  • Verified HomeBuyer
  • September 19, 2025
  • Sacramento, CA

My wife and I can truly say our experience purchasing our lot and building our house was truly amazing. From the upgrade and design to the building process we were weekly updated . Upon completion we were signed off by John and he was so patient. There are minor issues but Rob our concierge always come to the rescue. Our sales headed by Dale and Courtney plus Mitch , Rodrigo and John saw to it that all our requests were given attention. The loans officer , Jim tried his best . Overall experience , we give them 5 Stars . Thank you KB Homes for bringing our dream house into reality.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great home!

  • Francis G.
  • Verified HomeBuyer
  • September 16, 2025
  • Federal Way, WA

My wife and I had a great time picking out the specific interiors for the home. We couldn’t wait to move in and now that we have moved in we love living in this area.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Builder Review

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2025
  • Las Vegas, NV

Everyone was very responsive in addressing any questions or problems we had which we appreciated.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Nice floor plan

  • James Thomas , V.
  • Verified HomeBuyer
  • September 03, 2025
  • Land O' Lakes, FL

The layout of the home is wonderful. Wide open space. The finish carpentry was sub-standard but Robert was on top of it and had the problems resolved. I wish there were more options at the design center for light fixtures.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Denise

  • Denise V.
  • Verified HomeBuyer
  • August 13, 2025
  • Las Vegas, NV

Hello, my name is Denise. I recently purchased a property with KB. The whole process was very smooth. I like that Chase with always in communication with us. Send us pictures every week to see the status of the home.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5