Skip main navigation

KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9160 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

9160 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

We don’t have anything that we want to write

  • Roberta R.
  • Verified HomeBuyer
  • May 28, 2023
  • Davenport, FL

We don’t have anything that we want to write

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Garrett continues to be totally on his game at making everything happen!!! With this being such a large purchase it is great to know KB has competent professional people making their customers happy.

  • Paul G.
  • Verified HomeBuyer
  • May 26, 2023
  • San Antonio, TX

My home is beautiful and was very well built. In the first 45 days my list of very minor items that needed to be addressed were taken seriously, addressed immediately and coordinated well with me on timing to get the work done. Garret has been on the spot to get things completed to my satisfaction. Again, these were very minor issues in my situation but they were addressed quickly and professionally! Thanks Garret and thanks KB Homes!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great price for a brand new home!

  • Samuel E.
  • Verified HomeBuyer
  • May 24, 2023
  • Surprise, AZ

Michelle is the best there is, she truly made the home buying experience easy and simple.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Qin

  • Qin J.
  • Verified HomeBuyer
  • May 24, 2023
  • Henderson, NV

Efficient, conscientious and perfect service

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ouststanding Service regarding the building of our home.

  • Mary Grace L.
  • Verified HomeBuyer
  • May 24, 2023
  • Las Vegas, NV

The entire experience was second to none. We had excellent service with our agent Alex. He kept us up to date weekly with the building of our home either by text messages, pictures, or both. He explained the process very well and was knowledgeable. Our relationship with the finance team was outstanding. Rui walked us thru the prequalification process and explained every step with great detail. After she left, we had great customer service with Christina and Michelle. They made assisted us in explaining anything that may have concerned us. Our building superintendent John has been great in ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Thank you

  • Jeremie B.
  • Verified HomeBuyer
  • May 24, 2023
  • Elgin, TX

Thank you for you great service Really appreciated. Recommend y'all using KB home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Thank you KB Homes

  • Halysha W.
  • Verified HomeBuyer
  • May 23, 2023
  • San Antonio, TX

Juan is a please to work with he comes as soon as we call to solve all issues. Shout to Eric for finding this home for us great realtor.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great home

  • Gabriel C.
  • Verified HomeBuyer
  • May 23, 2023
  • Lincoln, CA

Overall experience was great. Price was low and nice location. Love my home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Copperridge

  • Melissa Diane S.
  • Verified HomeBuyer
  • May 23, 2023
  • Jacksonville, FL

Michelle in sales was always helpful and went above and beyond to help. Our project manager Mike was overseeing that everything in the house was to my satisfaction. I love my new house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great buying experience

  • Maria-Pia D.
  • Verified HomeBuyer
  • May 23, 2023
  • Henderson, NV

KB made the buying experience simple and enjoyable. Everyone was organized and followed up with us every step of the way. The materials used in our home are very good quality.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mrs Amita

  • Amita C.
  • Verified HomeBuyer
  • May 23, 2023
  • Manor, TX

KB homes are great value for the price. Our experience has been seamless from start to end.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The home is beautiful

  • Barbara J.
  • Verified HomeBuyer
  • May 23, 2023
  • Winter Haven, FL

The people and the product were exceptional.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Porshia F.
  • Verified HomeBuyer
  • May 23, 2023
  • Converse, TX

Had a wonderful experience overall with KB homes, Adrian was fantastic, even after moving in he was such a great help. We spoke weekly and anytime I had a concern or question he answered right away and had great customer service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Stellar quality, super easy experience

  • Sarah S.
  • Verified HomeBuyer
  • May 22, 2023
  • Dacono, CO

The whole process from signing the contract to move-in day was so easy and stress-free (especially for building a new house)! Even with minor delays, the team were very communicative and helpful throughout. Our finished home is an absolute dream, and the quality is exactly what we were promised!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great sales and service

  • Maria S.
  • Verified HomeBuyer
  • May 22, 2023
  • Gold Canyon, AZ

From the initial contact with Reed in the sales office to our walk thru and consultation with Justin the construction manager we were very impressed with the consistent contact they maintained with us through the process. We had no regrets buying a home through KB Homes !!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Kb is the best

  • Reymundo R.
  • Verified HomeBuyer
  • May 20, 2023
  • Humble, TX

They help understand and breakdown all the important feature of your new home and help understand the importance in building of your new home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Thankful for KB

  • Robert G.
  • Verified HomeBuyer
  • May 19, 2023
  • BOERNE, TX

We had never bought a newly built house…we were blessed to get in the phase and location we desired, the design experience was easy, and the build was fantastic! We have been in the house about 6 weeks and love it-it is no longer a house it is a home! Thank you KB!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was a very pleasant and rewarding experience.

  • Teofila R.
  • Verified HomeBuyer
  • May 18, 2023
  • Lathrop, CA

An awesome team! We feel like everyone is a family working together to get us our new Home. Since day one Dinah, Daniel, Tim, Christine were all helping & always available when we needed them for advise regarding paperworks. They always have positive answers and advices.Our walk through was an awesome experience too. Michael showed & introduced us to the new home like a pro. He has answers to every question we have regarding the new home. We would highly recommend KBHomes to my family & friends. As I write this review my nephew just informed me that they are also now a proud of a KBhomes ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fist time homebuyer, SUPER pleased

  • Cameron H.
  • Verified HomeBuyer
  • May 18, 2023
  • Gold Canyon, AZ

This is my first home purchase and I have been so pleased with the outcome and process. My first experience with KB at the Entrada Del Oro location was with Reed. Reed took the time to show me everything, he was patient and listened to my situation and found a way for everything to work. My loan office Ioana was also fantastic, she took care of me and guided me through everything and made the process stress free and coached me along the way. Lastly the contractor Justin has been AMAZING since I walked the home and got into the home he took care of everything and didn’t skip a beat. I’m so ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent experience

  • Dellisha G.
  • Verified HomeBuyer
  • May 18, 2023
  • Manor, TX

Best customer service and very helpful and patient!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pretty good. I love them.

  • Tin L.
  • Verified HomeBuyer
  • May 17, 2023
  • Austin, TX

We haven't bought a home in a while so we forget the process. They made it very easy and stuff so I'd give them a 5/5. I also think the people are very nice and helpful which made the process good.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Smooth process, quality home

  • Michael G.
  • Verified HomeBuyer
  • May 17, 2023
  • Palmetto, FL

Seamless home buying experience. First rate appliances. Real attention to any perceived issues after closing. This is my fourth new home in my life. This was a very smooth process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

John was Great and super efficient.

  • Richard C S.
  • Verified HomeBuyer
  • May 17, 2023
  • Buena Park, CA

FIVE STAR all the way !!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

House

  • Alexander H.
  • Verified HomeBuyer
  • May 17, 2023
  • Sahuarita, AZ

The tram was awesome Tanya, Zach and Jerry also the young lady at the show room when picking out my upgrades she was amazing.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Nice big house

  • Eric O.
  • Verified HomeBuyer
  • May 17, 2023
  • Las Vegas, NV

Glad I was able to find a house that my family needs.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5