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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10984 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10984 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

KB Home - It has been a great experience that is properly guided informed

  • Laxman P.
  • Verified HomeBuyer
  • October 12, 2021
  • Del Valle, TX

It has been a great experience that is properly guided informed and kept in loop during every step of home purchase. We would definitely recommend

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - I can’t wait to be able to swim in pool

  • Saul Y.
  • Verified HomeBuyer
  • October 06, 2021
  • Santa Clarita, CA

I can’t wait to be able to swim in pool

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

The loan/finance team was very helpful. Sales very responsive and super friendly

  • Corina R.
  • Verified HomeBuyer
  • October 06, 2021
  • AURORA, CO

Would recommend to friends and family. Very likely to purchase another home from KB.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The general contractor here is exceptional!

  • Harriet L.
  • Verified HomeBuyer
  • October 06, 2021
  • Richmond, TX

The general contractor here is exceptional! His caring and responsiveness made this the best home buying experience! Even after closing he is helping me with the little things I’m noticing!!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The HVAC system

  • Henok T.
  • Verified HomeBuyer
  • October 05, 2021
  • Folsom, CA

Great overall value but average workmanship.

Total Score 5


Quality 3

Trustworthiness 4

Value 5

Responsiveness 4

Great awesome

  • Reynaldo D.
  • Verified HomeBuyer
  • October 05, 2021
  • Oakley, CA

Great and awesome working with KBhomes

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Loved building with KB

  • Brian M.
  • Verified HomeBuyer
  • October 05, 2021
  • Las Vegas, NV

Everyone is very nice and communicative. We loved our experience and even after we got in the home, they didn't stop communicating with us about our experience and how they would make it better.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Need supervision during and after work done during construction.

  • Jesus L.
  • Verified HomeBuyer
  • October 05, 2021
  • Boerne, TX

Need supervision during and after work done during construction.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great sales and customer service

  • Mousumi Y.
  • Verified HomeBuyer
  • October 05, 2021
  • San Jose, CA

Right from sales team to customer service all have been great in our purchasing experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Good overall experience, professional and responsive staff

  • Ramandeep S.
  • Verified HomeBuyer
  • October 05, 2021
  • Frisco, TX

Good overall experience, professional and responsive staff

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Overall good.

  • Louie R.
  • Verified HomeBuyer
  • September 24, 2021
  • Lincoln, CA

Overall good. But workmanship is a bit lacking. AC was installed incorrectly and stopped working less than 1 month of moving. We did not have AC during a weekend in the middle of the summer average of over 100. At first tried to contact the assigned rep for issues but did not received a response within 24 hours, after looking on the KB website, we finally got a hold of 24-hour warranty office to fix the issue. Also, some of the windows are not properly installed i.e. will not completely close. Carpets not properly installed, sticking tacks everywhere. They touched up some of it during ...

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 4

Overall the experience was great.

  • Laleen S.
  • Verified HomeBuyer
  • September 22, 2021
  • North Las Vegas, NV

Everyone was great from start to finish apart from some minor hiccups. Amanda, Jessy and MI made our experience great.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Sales and the construction superintendent were great to work with.

  • Anonymous
  • Verified HomeBuyer
  • September 22, 2021
  • Aurora, CO

Thoughtful and functional floor plan in a great neighborhood!.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - The staff are friendly and nice.

  • Michael S.
  • Verified HomeBuyer
  • September 21, 2021
  • Las Vegas, NV

The staff are friendly and nice. Seem like genuinely good people. The home is quality and the location is ideal.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - The house is beautiful.

  • David M.
  • Verified HomeBuyer
  • September 17, 2021
  • Salinas, CA

The house is beautiful. Overall, I'm very happy and whenever I've had issues, they take care of it.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Communication and call every week

  • Jorge D.
  • Verified HomeBuyer
  • September 16, 2021
  • Apopka, FL

Very good communication with customers

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Sales team did a good job.

  • Joshua A.
  • Verified HomeBuyer
  • September 14, 2021
  • New Braunfels, TX

Sales team did a good job. Superintendent/warranty did/are doing a great job with responsiveness and ensuring mishaps are corrected/fixed in a timely manner.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

The pricing

  • Jorge B.
  • Verified HomeBuyer
  • September 14, 2021
  • Las Vegas, NV

I have a great experience with KB home great communication an awesome people to work with very professional very knowledgeable I'm very happy.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Amazing!

  • Rose S.
  • Verified HomeBuyer
  • September 14, 2021
  • Fontana, CA

Amazing! Everyone was so nice throughout the process.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

KB Home - The house looks great, thanks!

  • Byron E.
  • Verified HomeBuyer
  • September 07, 2021
  • Jarrell, TX

The house looks great, thanks!

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

KB Home - The building process was a breeze.

  • Anonymous
  • Verified HomeBuyer
  • September 07, 2021
  • Las Vegas, NV

The building process was a breeze. From the moment you start your application to the moment you get your keys. Everyone is helpful keeping you up with the building process all the way until the closing process is complete.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - We had an absolutely incredible experience with KB homes.

  • Wesley P.
  • Verified HomeBuyer
  • September 07, 2021
  • Kyle, TX

We had an absolutely incredible experience with KB homes. Great communication and response.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Overall it worked out great

  • John C.
  • Verified HomeBuyer
  • September 05, 2021
  • Lockhart, TX

Overall it worked out great

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - From day 1 everybody from KB has been helpful and accomodating.

  • Maria T.
  • Verified HomeBuyer
  • September 02, 2021
  • Las Vegas, NV

From day 1 everybody from KB has been helpful and accomodating. Happy to be part of the KB family

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - The overall experience was great, there where however typical

  • Anonymous
  • Verified HomeBuyer
  • September 01, 2021
  • Houston, TX

The overall experience was great, there where however typical type items that came up during the building process that more communication could have helped.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4