KB Home Reviews

As a first time homebuyer I’m extremely happy with my KB Home and the staff who helped make this possible!

The entire experience was/is horrible. From the start a salesperson giving wrong information about home options & solar programs, sales/customer service people not showing up to home walk through appointments, to multiple building delays. After a 11 month wait l moved in & it took five weeks to gain access to my mailbox. Not to mention, after two appraisals the house still came in almost $30k under the purchase price. Highly recommend using another builder.

Everyone is very nice and friendly. I will recommend KB homes to future buyers.

Everything was smooth for me

The house looks great, thanks!

They work well with the buyer.

KB Home had good customer experience but materials and quality were not up to par compared to other homebuilders.

Overall good experience with KB

Very happy also a lot of storage. Right amount of space for our family.neighbors are great . Thank you KB Homes

The building process was a breeze. From the moment you start your application to the moment you get your keys. Everyone is helpful keeping you up with the building process all the way until the closing process is complete.

I have very positive experience with KB Home and it is very good home they build for me

Buying experience was a breeze and communication was great throughout the whole process!

We had an absolutely incredible experience with KB homes. Great communication and response.

Materials are top quality from floor to ceiling

Overall it worked out great

design and sales could have been more knowledgeable about product and options. construction people were responsive and knowledgeable. first time we tried the heater it smoked and set off the smoke alarm like it was never tested customer service didn’t answer my emails. waiting for replacement of bath sinks. not enough instructions for appliances and features

We love our new home but the responsiveness to issues is tough, our warranty person never got back to us about a couple of items, i still don't even know how to enter things into the warranty.

From the day we reserved our lot to now (a month after moving into our new home), KB staff have been communicative, caring, and responsive. Thank you for a wonderful home-building experience!

From day 1 everybody from KB has been helpful and accomodating. Happy to be part of the KB family

Love the house. Steve, the construction manager, has been the best part of it all.

The overall experience was great, there where however typical type items that came up during the building process that more communication could have helped.

The sales rep (justin), Construction Super (Hunter), and Greg were always super prompt in resolving any issues we would bring up.

It was great working with the KB team.

KB homes offer considerably larger backyards than other new developments.

I had a great experience with Gilbert in sales and Lindsey at the studio design center