KB Home Reviews

Very professional and affordable price

Resources available to support the home experience making it less dauting as a first time home buyer.

Buying my first home built from the ground up, was an experience that I will treasure forever. Everyone from the sales department, to the helpful staff at customer service, to the contractors made this buying experience one that I will never forget. Thank you Mina, Roger, and Joseph.

I strongly recommend KBHOMES to my friends and family

Great communication and customer service. Love my KB home.

excelent experience recomended 100% Kb

Overall quality product and quick customer response.

Keep in touch and ensure things you added on are actually being installed.

Very good home I love it

Great working with KB homes

Although we moved into a home surrounded by lots under construction, the crew was always friendly and considerate in leaving the area swept and orderly at the end of the day.

Buying with KB Homes helped make a dream come true in times like today. They made it easy to get a house.

Buying with kbhomes has been a very stressful experience. Wish it was easier since we purchased one of the most expensive house they built in this area and the most expensive in our community.

KB failed in my view in handling customer service in view of the pandemic and builder problems that ensued and affected the buyers. Employees in the field were left to handle questions/problems without support from management.

We moved with lot of expectations but it seems like expectations doesn’t work parallel with kb homes construction

All my issues were resolved on a timely manner. I feel like Kb really cares about their clients, from sales rep to customer service personel on site. So far all my issues have been resloved satisfactory.

We had exceptional guidance and continual, professional service and communication throughout the entire process. Our thanks to each one who assisted us with building our dram home! Would recommend KB Home to all!!

The options on upgrades

Sales staff was very helpful, flexible and proactive.

Great communication with me

Overall good experience but check every thing.

Communication from day one has been excellent.

We had a smooth home buying experience with KBHome!

Given the Austin's crazy real estate market, KB did a good job with their pricing, as we had to wait 7 months for the delivery. They had good customer service and continuous updates, however, we had no possibility of changing anything in the house at all. The electric job was great. Lawns are terrible, seems like a tractor went through it and they didn't bother leveling it. Paint people are yet to make an appointment to fix the paint issues 2 months after closing. For the rest of the minor issues here and there their warranty team was awesome, they fixed it all very fast. I'd recommend them as long as you can select your Doors and make sure that the paint/woodmanship have been done properly. ... More

The entire KB team was very cooperative, helpful, patient and knowledgeable. A few glitches in getting in because of the Covid virus, but that is not the builders fault. Timeline to close was moved at least three times and that cost me additional monies ~ to store my furniture. That basically is my only issue. Some of which was not the builders fault. Any structure issue are being addressed - minor trim work is being fixed. The value and property are exceptional. One criticism I would list is that the landscaping is almost identical for each house in this phase of the Verona development. Placement of the trees, bushes, and other plantings should have been more of a variety to make the community unique. Other than that, I highly recommend KB builders. ... More