KB Home Reviews

How did you feel about the entire process, from initial purchase to final move-in? Answer;Feel very comfortable with the KB home team and they are great and very responsive when there a question that would like to know. How would you describe the quality and value of your new home? Answer:The quality of work is excellent How was your experience with the builder’s team? Did they do what they promised? Did they respond to you in a timely fashion? Answer:The builder team to sales are awesome ,has the professionalism , explained every steps process.

I had an overall good experience with KB. All of the issues I had with my house after I moved were fixed in a timely manner.

Very attentive, and helpful

Excellent builder very helpful staff along the entire process!

The best in home building!

Overall good experience and positive

Well built. Great design. Great customer service.

The sales rep, studio staff and construction manager were extremely helpful and patient.

From start to finish our experience with KBhomes has been excellent! I would highly recommend KBHomes to anyone

Cliff was very knowledgeable and pleasant to work with and always responded to any of our needs. I greatly appreciate all he did for us. I also have to thank John the foreman who has gone above and beyond to meet our needs. Overall I would highly recommend anyone to purchase a KB home. Thanks again for everything.

I was very happy with the job they did and also they finished building the house as it was promised.

Our builder James, was/is very responsive to any needs. We are very satisifed with his ability to address any concerns.

Builders should not take advantage of the booming teal estate market. Take away from a year ago. Inferior materials or cheaper used. So noisy even with the energy efficient windows and insulation.

Solid sales team that was able to answer all of our questions. Also an amazing construction team that finished our home with perfection and professionalism.

Maintenance after-sale/closing is excellent.....

Overall a good experience and we are happy with our new home!

Any project will have issues, but KB did a pretty good job getting through them, especially with a large winter storm and the pandemic, amid labor shortages etc. Materials and methods used for the house however, are a bit subpar, and while it's rated as an energy efficient home, I can't say it's amazing. Lots of flimsy materials used, but for the money we paid, I feel like we got a decent deal, especially in the Austin housing market. I'd recommend this for a first time homebuyer or a younger couple.

KB homes and customer service gave us such a great experience.

Very good. Friendly .working quickly

Good experience overall, we are very happy.

Everything was great with the process from start to finish. The experience was unforgettable

I felt the house was rushed , lots of cosmetic issue that can be avoided. Missing items

To slow building houses, that’s why people turn around and change their mind to buy a property. The finish touch of the properties are not professionally, such as back slight door not safe and get misplace every time is opening, worst outside water plumbing connection to the house, faucets, no compact flat terrain with the grass, ship materials to build up a house. Etc.

Great customer service when you have questions about anything for the new home.

Really like our home built by KB Home. Thank you Shyam