What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 2447 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

2447 Reviews - 318 Communities

5 ★(1822)

4 ★(332)

3 ★(150)

2 ★(87)

1 ★(56)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating KB Home - Great home and home buying experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Patrick L.
  • Tucson, AZ
  • November 05, 2019

Great home and home buying experience

star-rating Wonderful experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gaurav M.
  • Orlando, FL
  • November 05, 2019

Liked the structural upgrades offered by the builder

star-rating KB Home - We LOVE our house!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Cassandra R.
  • Hutto, TX
  • November 05, 2019

We LOVE our house!!!

star-rating Great experience!!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Daniela G.
  • Seffner, FL
  • November 05, 2019

Thanks for my beautiful home

star-rating Entrada

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • John C.
  • Gold Canyon, AZ
  • November 05, 2019

This build was a true joy and now we love our home

star-rating Love my new home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Paul Y.
  • Universal City, TX
  • November 05, 2019

Joey, Nadine and Lionel were great. Joey, went above and beyond to make sure that I was happy with the house. My feedback is to improve communication between the day you finish picking the design of the house till the start date, nobody had a clue when the house was going to start building. For a good 2-3 month I was in the dark. But once building started, Joey sent updates every week. Also the brick does not look the same as the one one in the studio, at least the effect. You should also match the same incentive for families that buy multiple houses from you. My Uncle got about a $6000 credit while I only got $1800. ... More

star-rating Good quality and workmanship

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Elk Grove, CA
  • November 05, 2019

1st KB home. Outstanding quality and have not had any major issues to date. Been in the house 2 months and very pleased with the builder.

star-rating KB Home - Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Marckia H.
  • Las Vegas, NV
  • November 05, 2019

Great experience

star-rating They did a great job at answering our questions

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Yasser Z.
  • Las Vegas, NV
  • November 05, 2019

Overall it was a great experience.

star-rating Sales and Building process

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jose M.
  • Universal City, TX
  • November 04, 2019

From start to finish the whole experience was wonderful. Everyone involved was there to answer our questions. Our contract coordinator Joey was always there to assist and follow up on any issues and followed up after completion. Would recommend KB Home to anyone looking for a new home. ... More

star-rating KB Home - Great home, will buy from KB again.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Denver, CO
  • November 03, 2019

Great home, will buy from KB again.

star-rating KB Home - Really good.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Daniel G.
  • Goodyear, AZ
  • November 01, 2019

Really good.

star-rating Amazing leadership

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Peter S.
  • Castle Rock, CO
  • October 31, 2019

Great job and what an easy process to buy a KBHome. It is definitely worth the money and great craftsmanship.

star-rating KB Home - The house buying process was amazing.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • EduardoAlejandr S.
  • Katy, TX
  • October 31, 2019

The house buying process was amazing. The communication between all parties made the process of buying our home a pleasure and an ease. Every question and concern was answered properly and dealt with easy.

star-rating Great experience with KB

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Miao B.
  • Milpitas, CA
  • October 31, 2019

Trustable seller and great customer service experience.

star-rating KB Home - Great everything

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Alexis R.
  • Saint Cloud, FL
  • October 31, 2019

Great everything

star-rating KB Home - Very attentive and responsive.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sergio M.
  • Orlando, FL
  • October 30, 2019

Very attentive and responsive. Really made the process great!

star-rating All house

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Reman T.
  • Pflugerville, TX
  • October 30, 2019

Excellent

star-rating Five Stars

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • John K.
  • Las Vegas, NV
  • October 30, 2019

We have had some issues with our Garage door some times working sometimes not & the contractor dies not want to either fix it or replace it Plus we have had issues with the smart thermostat not connecting with the app & not thereby smart once again not being supported by the contractor these issues need to be corrected with contractor interface ... More

KB Home responded:
Hi John, we are sorry for any frustration and would like to help. If you have not already contacted Customer Care regarding the issues you mention, please let us know. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. – Brian ... More

star-rating It’s a nice home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kenneth H.
  • Conroe, TX
  • October 29, 2019

The build is a fast process, they keep in touch with you all through the building process and after you move in to make sure there are no hidden issues lurking about.

star-rating New Top Of The Line KB Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Cotton W.
  • Elk Grove, CA
  • October 29, 2019

As a first time home buyer it can be very scary, as for myself and my wife it was! but our realtor told us about these new homes they were being built and we should consider taking a look. First of all these homes are beautiful, Affordable and Energy Efficient . From the very moment we walked into the sale office and spoke to their sale manager Bryon we were greeted with a warm welcome! this place is by far a place of EXCELLENCY starting with their sale manager! he was Very Professional and at the same time very pleasant,he kept us update throughout the process for the weeks our home was being built. He made sure that we knew what we needed to do, for each step and what to expect. he would Email us pictures, telling us what to expect following week to come each week with our home, making himself available for answering our question even on his day off! he is just Amazing! great guy!...Then there's Rocky the construction manager making sure every single detail we wanted to put inside our home was to our liking! he went over the plans he,walked us through,he explained everything about our home and how it works. This guy took care of our home as if he was building this home for himself and his family! and not to mention his team they were Excellent, they worked hard in providing us everything that came to mind to be put inside our home! that's hard to do! but Rocky and his team got it done for us!... Now we are in our BEAUTIFUL dream home and could not be more happier .THIS WAS JUST AN AMAZING EXPERIENCE!!!! LOVE OUR NEW KB HOME!!!... ... More

star-rating KB Home - Great house and everyone has been wonderful.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Thomas O.
  • Moreno Valley, CA
  • October 29, 2019

Great house and everyone has been wonderful. I am very disappointed in the front landscape. Cheap mulch and no weed cloth makes the neighborhood look bad! I’m 70 with bad knees and asthma. I just spent two hours pulling weeds. Pinching pennies on landscaping was an idiot idea. ... More

star-rating Process well worth it

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Robert S.
  • Perris, CA
  • October 29, 2019

There was someone always there to help guide you to make it a pleasurable experience

star-rating Excellent service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Christopher m.
  • Fresno, CA
  • October 29, 2019

All people involved with process are very helpful. Dave, Sergio, misty and Thor are awesome people and they will bend over backwards to help you

star-rating Caring & quality

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • George M.
  • Murrieta, CA
  • October 29, 2019

We were treated with professionalism and friendliness. It was so much fun to choose all the details that made the home owes.

Narrow Reviews by Area: