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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11649 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11649 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

The builder was very cooperative in resolving the issue.

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2025
  • Las Vegas, NV

Everything went smoothly. Be careful during the home inspection; there may be some minor issues that need to be fixed. The builder will help resolve the issue quickly.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Home Sweet Home

  • Dorine F.
  • Verified HomeBuyer
  • November 18, 2025
  • Henderson, NV

I am so impressed with the quality, dedication, professionalism, and communication along with a great value for the price I paid for my new KB Home I had an exceptional sales, loan and builder team collaboration that walked with me through the entire process start to finish and beyond! This is extremely important to me and a great way to help people & families create their dream home and make it a reality. Thank you KB!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service closes it

  • Richard S.
  • Verified HomeBuyer
  • November 18, 2025
  • Petaluma, CA

Paco and Ernesto bent over backwards to make us feel welcome, intro is to the neighborhood and knew the homes and builder better than we could begin to imagine. The best from a service perspective I have ever encountered. They are the reason

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great first time home experience.

  • Steven L.
  • Verified HomeBuyer
  • November 18, 2025
  • Elk Grove, CA

It was a great first time home buying experience for my wife and I. The KB office in our neighborhood was open and available whenever we had questions. Once we began the building process, we were sent updates every step along the way. They answered our many questions when they arose very quickly. They explained the construction process I great detail to put our worries at ease. Overall, we highly recommend KB homes in terms of quality and affordability.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

NA

  • Michelle P.
  • Verified HomeBuyer
  • November 18, 2025
  • Tucson, AZ

I don’t appreciate being forced to write something..however dates experience was superb.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Difficult build

  • Cheryl B.
  • Verified HomeBuyer
  • November 18, 2025
  • Parrish, FL

I have only been in the home for 30 days and have already had to submit a warranty work order for a broken window. Overall the house is acceptable after much distress during the build with builder not wanting to fix damages caused by trades. Also please check your ac and insulation as mine were damaged, ductwork not taped properly or suspended properly. Insulation was only 3-4 inches in some areas of the attic and contract stated 10 inches throughout. Builder had more than 4 weeks to correct the issue and they did nothing until the last 24 hours before closing even though they stated to me ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Great experience

  • Tanya M.
  • Verified HomeBuyer
  • November 17, 2025
  • Tucson, AZ

KB Home builds a quality home and I would refer them to family and friends

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing Follow ups

  • Jesus G.
  • Verified HomeBuyer
  • November 15, 2025
  • Bonney Lake, WA

KB Homes not only sells you a home, but follows up after! thanks so much!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very good

  • Edgar A.
  • Verified HomeBuyer
  • November 15, 2025
  • Lakeland, FL

Very good all the way to keys in hand

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

confident, fully convinced buyer

  • Tresor T.
  • Verified HomeBuyer
  • November 14, 2025
  • Auburn, WA

We got a very good price. I was quite skeptical in the beginning but so far so good. we love our neighborhood. Amy and all team help us and work with us step by step

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Exciting

  • Raymond V.
  • Verified HomeBuyer
  • November 13, 2025
  • San Jacinto, CA

The process in buying my new home was a very good experience.Everyone involved was polite and very helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Moniqua

  • Richard E.
  • Verified HomeBuyer
  • November 13, 2025
  • Patterson, CA

They were real helpful in understanding our needs.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Happy with the outcome

  • Angelica C.
  • Verified HomeBuyer
  • November 13, 2025
  • Katy, TX

We had a great experience building our new home with KB Homes. The quality of the work is excellent, and everything turned out just the way we hoped. After moving in, there were a few small issues that came up, and while communication was a little delayed at times, everything was eventually taken care of and resolved. Overall, we’re very happy with our new home. A special shoutout to Eli, Charles, Tasha — they were amazing to work with! Friendly, knowledgeable, and always willing to help. Would definitely recommend KB Homes to anyone looking to build a home.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 3

KB Home - Sales representative was good

  • Manish S.
  • Verified HomeBuyer
  • November 12, 2025
  • Marysville, WA

I had a great experience with Doug — he was very responsive, easy to reach, and addressed all my concerns promptly. However, I’m not satisfied with the KB Home mortgage representative . She never called to discuss the available options, and due to the lack of clarity, I ended up paying an additional $10k without understanding why.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My dream come true!

  • David B.
  • Verified HomeBuyer
  • November 12, 2025
  • Caldwell, ID

We are so happy with our home that we want to spend time in it. Between work and life we find ourselves away. The weekends have meaning now that we can be home. The sales staff, the builders, and the folks checking to address any issues we have had (which have been minor) are great to associate with! The whole KB team have been genuinely interested in our happiness and satisfaction for which we are.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful Experience

  • Camryn C.
  • Verified HomeBuyer
  • November 12, 2025
  • Long Beach, CA

Everyone from the sales team to the site management have been wonderful!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dave

  • Adalberto R.
  • Verified HomeBuyer
  • November 12, 2025
  • Palm Coast, FL

The hole process was great. Very satisfied.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Exceptional Craftsmanship and Professional Excellence

  • Racheau L.
  • Verified HomeBuyer
  • November 12, 2025
  • San Antonio, TX

I recently had the pleasure of working with KB Homes on the construction of my new home, and the experience exceeded every expectation. From the initial planning stages through final completion, the team demonstrated a level of professionalism, precision, and accountability that is increasingly rare in the industry. Every detail of the build was executed with care and expertise. The quality of craftsmanship is evident throughout the home, reflecting both technical skill and pride in workmanship. Communication was consistent and transparent, and any questions or adjustments I requested were ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

40 day review

  • Morgan D.
  • Verified HomeBuyer
  • November 12, 2025
  • Watkins, CO

Overall the home buying process was pretty easy. I had been in the home now about 40 days. I do feel KB needs to hire better contractors who actually value their work rather than just slapping together a house. I have already had warranty out to address issues and they had to send 5 companies to fix the everything. Warranty has been very good and are quick to get things fixed which is nice. Overall I’m satisfied with the house.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Great Experience!!

  • Roger A.
  • Verified HomeBuyer
  • November 12, 2025
  • Henderson, NV

We have been happy with all the KB Homes we’ve purchased through the years. This is our 4th KB home and very happy with the home. We had a great experience from contract to close. Five stars!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My home buying experience with KB Homes

  • Andrew M.
  • Verified HomeBuyer
  • November 11, 2025
  • Buckeye, AZ

My experience was awesome through the entire process from beginning to end from choosing my home the lot the interior designs to the loan and mortgage and escrow closing awesome

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lb home experience new home purchase

  • Dave P.
  • Verified HomeBuyer
  • November 11, 2025
  • Brighton, CO

I had an amazing experience w KB Farmlore From the sales dept, to construction to finance. To the showroom experience of picking out all my upgrades, everyone was amazing, friendly and very communicative during my purchasing experience. We love it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Anonymous
  • Verified HomeBuyer
  • November 11, 2025
  • Covington, WA

I have had a great experience with overall home buying experience. Staff was very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great support

  • Dominique E.
  • Verified HomeBuyer
  • November 11, 2025
  • Henderson, NV

From the beginning to end we had a great experience. Lots to learn when you are a first time home buyer and KB really walks you through each step of the building process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Overall a Good Experience

  • Nicholson C.
  • Verified HomeBuyer
  • November 11, 2025
  • Haines City, FL

Well, overall this was a good buying experience for me. I should mention that this was not my first home buying experience but it was a first new build purchase & first in the state of Florida; I am from the Northeast. Doing things from that far away was a challenge. I was glad that I was well versed! My star rating would have been a 4 & 1/2 but there is no half-star so I keep it at 4*

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4