KB Home Reviews

We had a great experience with our sales person Norma and construction super Q. They were extremely helpful and made us very comfortable during the whole build process. Q has gone above and beyond to help us with any problems or questions we have had even in this difficult time.

They are with you all the step of the way.

I love my new in home!

Love the space and design of my home

Very responsive and professional. From the loana to Dawn and Jeff, they have made the experience very pleasant.

Good communication during building process

Home buying process was smooth. The house was done in given time however there were still some minor issues with the house overall, but were fixed quickly. While there are still many issues with the house, I will fix it myself.

Its a great pleasure and happiness from the whole buying experience. We are so happy to have this home at a great deal. Most importantly Service provided and the follow-ups are pretty good and very responsive. It improves our trust towards this huge purchase.

Overall, my experience buying a home from KB was very good. Many, or most things about the home we liked. However, KB could improve the quality of a few items such as shelving, exterior light fixtures, and bathroom faucets. Appliances were quality and American made. The waterproof Shaw vinyl flooring was beautiful and a good quality. So overall, we got our monies worth. One last improved would do well in the long term, and thats a keycard accessible gate at the entrance to the community. It would be worth a few more dollars in HOA fees.

Marcia was so awesome! Thank You!

The people are wonderful to work with

Staffs who worked with me are very professional and friendly.

Good location, materials are of good quality. Completed a couple extra items at no charge. The worksite was kept clean I am happy with the home I purchased.

Great quality, KB always moves quickly with any reported repairs

Great crew who worked on our home in Uhland, Tx

Quality of the home for the price is good.

Our agent and lender was excellent and kept us well informed. Overall our home is very nice, and the selections were better than other homes we looked at.

Kb homes customer service is very responsive. The home design is good and the use of space is efficient. Overall a great experience.

Everyone who we have interacted with was very helpful.

Escrow closed within 30 days and all builder personnel involved were very helpful, friendly and they have greatly contributed to the smooth transition from our initial purchase to our final move-in.

I purchased a beautiful home. Everything was pretty close to perfect. I had an electrical issue and a HVAC issue when I moved in. I let the superintendent know and he got everything fixed right away.

We enjoyed the process from start to finish.

Overall the experience was great! I give them 5 stars on everything. Only thing I put low was the quality of workmanship. I had to be very hands on with the home since day one (frame placed 1" to the right on foundation, house color painted in correctly, additional minor damages happening after each team visited (I.e. carpet team broke baseboards, painting team broke garage drywall, landscaping damaged garage floor.. list goes on). After closing, I also noticed some things that were not done right (unnailed backyard fences & loose door knobs, unpainted areas showing drywall color especially in bathrooms, loose towel racks).. I still would recommend buying a KB Home & am happy with my purchase! ... More

As homeowners in a new city and state, we were pleasantly surprised by the quality of our new home. But what surprised us even more was the people. Everyone, from the sales persons to the carpenter that had to fix our door, were will to go above and beyond what was expected. What made this buying experience exceptional was the people.

Such a great experience. The team made things simple. Our walk through experience was rushed, but we are working on the issues. Like to see more followup from customer care team to ensure open items identified are closed. Overall, great company.