KB Home Reviews

Very poor finish mainly inside home, including but not limited to Cabinets, trim/moulding, doors, hardware, flooring has paint, caulking, grout, etc. on them. Missing moulding, moulding not lined up in some areas, excess caulking stuck to trim, gouges, uneven painting, hardware painted over. Walls had issues, home was filthy. Shower doors not lined up properly. All concrete cracked (large cracks) from day one. Other things wrong as well, never got 10 day, 30 day punch list. How home works never covered. Items were addressed most not completed closed end of April, this is August. We also have a sprinkler that is attached to our system that is on the other side of our fence/not our property and we are paying for the water from that sprinkler. Also other issues not stated here. ... More

I have not lived long enough in the house to provide feedback on the quality, workmanship and value.

Is a good experience to buy a house from KB but the quality and the response is very bad overall.

Staff was very attentive and communicated very well

As a first time homebuyer I was very nervous about the home buying process. Everyone with KB Home made sure I was informed every step of the way!

I recommend them to buy from KB. Our team was awesome and made sure we had our dream home! They gave us so much updates and insight on the process that brought us so much peace about our purchase. We love our KB team

Great experience with the builder's employees throughout and after buying the home and getting settled in. One thing I've learned however, don't expect your home to be perfect from day one. Just because it's a new build doesn't mean you're not going to have problems. With any new construction neighborhood, they're trying to get your home up fast and this could potentially lead to bigger issues. Fortunately, KB representatives were extremely helpful and fast in resolving the issues.

The quality of the finished product at final walk through was not as expected. The project manager did not seem concerned that this final issues we pointed out 2 weeks before closing were not fixed the day before we were to close. We had to beg them to get the issues fixed 24 hrs. before closing. We have also had a number of issues after closing. The driveway needed to be redone twice and the roof leaked into the home and things got wet inside. Other than that we like the home and the floorplan works well.

KB home construction facilitated an fully transparent construction phase to close out with me. Garrett was always replied to my texts and calls promptly. He made himself readily available to discuss my concerns and answer my questions , even to meet me on the home construction site to explain the construction process and facilitate solutions to my concerns.

KB has good employees and responds to your concerns immediately. And the house is beautiful.

The process was smooth and I closed on time.

For me it was 1st time home buying i didnt know one thing but the sales team , the loan processor the build the superintendent. Overall they made it smooth KB walked me thru every step. And communicating was key they let me know everything i needed and kb staff were great and made my experience very easy!

Thank you for getting it ready on time

everything was delivered as expected. Small details to fix but everything was taken care off.

The first time I saw the model home, I knew it was the one and I got exactly that. Great communication between everyone answering any questions and concern that I had. Overall great house buying experience.

Wait at least 2 or 3 months before moving in, do not sign walk thru papers until everything is fixed first. If you have money TELL them you or someone else will paint the house because the paint they use is cheap and most of the painter's don't know how to paint and get it all over the floor. Use a simple square and tape measure because the guys that slammed it together DIDN'T.

Rick has been amazing.

Buying a KB home has been an adventure for my family, the location was a bit further than we have ventured in the Florida area but it was well worth it for the floor plan. We are very happy with our home.

Worse loan experience for 7 months

Great experience up until turn over of the home. several ongoing issues, no landscaping yet (and no sign of it happening anytime soon). get the feeling that there is a "pass the buck" mentality going on. with all that said, we are really happy with the home. just frustrated that we have/had to deal with some of the issues that should have been done at or prior to closing.

I satisfi with kb home work

Not happy to pay HOA for our “gated community “ when the gate is not working more than it does work.

Mr. Rick is the best !. He always great respond our request and all team great services

Great experience overall. I will highly recommend.

KB Builds quality homes and a reasonable price. Manage your expectations, and practice clear and constructive communication and KB will make sure you are taken care of. Misty, Nora, Scott, and Eric all ensured that any issues I found were promptly corrected and that all my questions were answered.