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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11814 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11814 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Responsiveness to workmanship issues

  • Brad R.
  • Verified HomeBuyer
  • July 13, 2021
  • Loma Linda, CA

Building a home is never perfect. The difference with KB is they will have the vendor return to make corrections to cabinets, paint, plants, etc... We bought everything from KB from fixtures to washer and dryer to air purification system.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

KB Home - Overall.

  • Dianna A.
  • Verified HomeBuyer
  • July 13, 2021
  • Lancaster, CA

Overall. my family and I are extremely happy with our new home...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

KB Home - Great experience we’re very happy!

  • Frankie B.
  • Verified HomeBuyer
  • July 13, 2021
  • Fort Worth, TX

Great experience we’re very happy!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Could not have had an easier purchasing experience

  • Diego L.
  • Verified HomeBuyer
  • July 13, 2021
  • Harbor City, CA

I was so glad my wife and I found this new build from KB Homes when we were looking to purchase our first home. Everyone we worked with made the experience so simple and gratifying. We’re extremely happy we went with KB Homes and could not be happier in our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I’m still waiting for issues to be resolved and for item already

  • Joe P.
  • Verified HomeBuyer
  • July 13, 2021
  • Perris, CA

I’m still waiting for issues to be resolved and for item already paid for to be delivered.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

KB Home - During construction- take care of the surrounding property for

  • Roxan R.
  • Verified HomeBuyer
  • July 13, 2021
  • AURORA, CO

During construction- take care of the surrounding property for those who have moved in during construction.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 2

Loved going to the Home Studio and pick all the stuff for the house

  • Anonymous
  • Verified HomeBuyer
  • July 13, 2021
  • Saint Cloud, FL

I had a great experience until final close day. I was promise a clean house and it was still dirty and still had to do repairs on it.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

KB Home - Excellent customer service!

  • Aaron Y.
  • Verified HomeBuyer
  • July 13, 2021
  • Harbor City, CA

Excellent customer service!! Ryan is the best!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My project manager

  • Sonia P.
  • Verified HomeBuyer
  • July 13, 2021
  • San Antonio, TX

My project manager Kullen has superb customer service skills. Weekly updates, always answered my questions, never had issues getting ahold of him and makes sure things get done! Huge asset to your team and am blessed he made this process less stressful for me.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I definitely see the value but for the times that we are in I

  • Alicia S.
  • Verified HomeBuyer
  • July 13, 2021
  • Saint Cloud, FL

I definitely see the value but for the times that we are in I felt that KBs standard feature aren’t enough. They almost force you to upgrade everything to have a updated home, which is unfair in my opinion as this is a new home. And not to mention all of the upgrades you are now making will make it harder for your house to appraise. I wish they went through the standard features before signing your contract. But at the end of it, we do love our home despite the disappointments through the process

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - Supper satisfied , very up front and profesional

  • Julio Z.
  • Verified HomeBuyer
  • July 13, 2021
  • Saint Cloud, FL

Supper satisfied , very up front and profesional

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Overall satisfied.

  • Brian L.
  • Verified HomeBuyer
  • July 13, 2021
  • Irvine, CA

Overall satisfied. Sales agent has been extremely helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great value and prices.

  • Anonymous
  • Verified HomeBuyer
  • July 13, 2021
  • Houston, TX

Great value and prices. I had to keep an eye on my construction team since they weren't very good with deadlines or forgetting small details. Their design studio experience was the absolute cherry on top; there is no better interior design experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Thank you it’s nice house

  • Mustafa D.
  • Verified HomeBuyer
  • July 13, 2021
  • Manor, TX

Thank you it’s nice house

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Building a home... the way it should be!

  • Mark C.
  • Verified HomeBuyer
  • July 13, 2021
  • Clermont, FL

The KB Home team made this experience enjoyable and as stress free as possible. While visiting the Orlando area in July 2019, from Hawaii, we looked at KB Home and several other builders in the entire metropolitan area. KB Home and Maronda Homes were our top picks. In October, 2020 we returned to Florida and selected KB Home as our builder. After a walk through of the model coupled with a quite informative and professional presentation, we was sold on a home in Sawgrass Bay. The entire staff - sales, design upgrades, our construction superintendent and finance, all made the process one ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Very friendly and helpful, goodQuality!

  • Yuhan Y.
  • Verified HomeBuyer
  • July 13, 2021
  • Riverside, CA

Very friendly and helpful, good Quality!! We like it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The buying process was great!

  • Devin S.
  • Verified HomeBuyer
  • July 13, 2021
  • San Antonio, TX

The buying process was great!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Great service and great people

  • Mike D.
  • Verified HomeBuyer
  • July 13, 2021
  • Leander, TX

Great service and great people

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Communication

  • Edith E.
  • Verified HomeBuyer
  • July 13, 2021
  • Aurora, CO

KBhome have good team workers from the house agent, superintendent, loan officer, just name it. they will work with your time and budget.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Very happy in my new home

  • John L.
  • Verified HomeBuyer
  • July 13, 2021
  • Del Valle, TX

Very happy in my new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Daniel P.
  • Verified HomeBuyer
  • July 13, 2021
  • Moreno Valley, CA

The outstanding communication and constant feed back.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - My experience was satisfactory.

  • Anonymous
  • Verified HomeBuyer
  • July 13, 2021
  • Youngsville, NC

My experience was satisfactory. Thank you!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Was not happy with the craftsmanship put out by contractors.

  • Carlos B.
  • Verified HomeBuyer
  • July 13, 2021
  • San Antonio, TX

Was not happy with the craftsmanship put out by contractors. Sub par at best

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

He did a good Job

  • Anthonia U.
  • Verified HomeBuyer
  • July 13, 2021
  • Aurora, CO

It is a smooth and straight forward process

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - Communication was a little lack luster.

  • Nikita J.
  • Verified HomeBuyer
  • July 13, 2021
  • Groveland, FL

Communication was a little lack luster. Cracks in kitchen grout and moved in to a house already infested with ants and crickets.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4