KB Home Reviews

From start to finish, everyone associated with KB was very friendly, attentive and helpful. They went out of their way to accommodate me, and definitely surpassed my expectations.

So good for customer service! So quick for the respond.

Love the fact that they do all they can to get you approved and into a home.

My family had a great buying experience with KB homes. I had looked at other communities which offered different kinds of incentive, however KB homes had exactly what I was looking for in a home (Plus More). Once I made my mind with the Model that I wanted and singed off on it, I was able to bring other family Members to look at the Model home and every time I would bring them over, the sellers at the site made us feel welcome.

My family and I are truly happy to have a home built by KBHomes! The process was easy from beginning to end and everyone involved made the process even smoother! I highly recommend building with KBHomes!

Easy experience from start to finish.

Great looking home. Great value. Simple buying and loan process.

Unfortunately, not a pleasant experience.

Very well done in regards to customer service and review of that afterwards

Builders will inform you as every steps that are taken.

Everything is excellent! God bless America!

All involved were just fabulous.

The entire home buying process was extremely easy & transparent. The home was built beautifully in a timely manner and the warranties are great. My only hiccup was the 30 day walkthrough & paint touch ups/small repairs hasn’t been honored.

It's a awesome experience building your own home and watching it as they go.

I think KB would do much better on the craftsmanship and the material without the pandemic.

Excellent customer service. Fast response on any question. Quality and value house. Debra guide me to buy my first dream home. Thank you KB Home and builder team.

My wife and I are very happy in our new home st Carriage Hill! John, Mark, and Carol were great through the whole process and very understanding and helpful to our needs especially since we moved from out of town.

Despite covid and the weather KB produced me a great new home! Well built and the minor issues I've had have been addressed in a timely manner

There were so many issues we found after we moved in. Major plumbing issue they have not fixed almost two months after we moved in. Two downstairs toilets overflowed first week we moved in, plumber found the underground pipe connection issue. I purchased brand news homes many times in the past, I never experienced so many issues in the past. We had total 8 families from our phase to move in around the same time, every single family experienced the same. KB hired the cheapest contractors or staff to build their homes. there were so many incomplete jobs we found after we moved in. I don’t know how did they perform their basic QC, damaged cabinets, missing closet’s cover, bath towel handing rack, non-operational Owen, missing French door and storage baseboards, window’s frames, gap on kitchen panel doors, gap on upgraded master bathroom’s counter top, uneven and unfinished wall paint, un-functioned garage door light, unfinished garage door floor…too many to list. We emailed the repair list to the builder, they couldn’t complete fixing the issues two months after we moved in. Very disappointed to spend so much money to purchase the home from KB in Irvine. You can come to my neighborhood and knock any family’s door, they will share the same experience and gave you a long repair list. ... More

Kb home is the best.

I loved the way spencer kept me in the loop throughout the entire process of the house. He also took pictures to keep me updated. Loved the connection

Great service with kb homes

Good customer service. Like my house

Great customer experience, working with the KB team was fantastic. Even in the midst of the pandemic they made me feel at ease.

Amanda made the whole process as smooth and stress free as possible. Process was long but fast at the same time (I know sounds crazy) but once the actual construction got going the house itself was built very fast! Very great quality of work. No major issues that were found. Very happy with the home and the process.