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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9160 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

9160 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

KB Home is the best

  • Seeram S.
  • Verified HomeBuyer
  • May 09, 2023
  • Las Vegas, NV

Great customer service in all departments - Can't expect better!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality, trustworthy and quick response on addressing issues.

  • Gnana Jegadish T.
  • Verified HomeBuyer
  • May 09, 2023
  • Manteca, CA

The best part of KB Home is the trustworthiness, quality of materials and very quick response from the staff. The buying experience was very smooth and the sales staff always made sure we are clear on the the process and the price is very competitive compared to the other players in the market. The service staff is very responsive and they address the issues quickly. This is in fact great! Overall, a best buying experience!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great to work with the team

  • Kiran G.
  • Verified HomeBuyer
  • May 09, 2023
  • Sanford, FL

It was a very good experience working with your team

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Gopal

  • Gopal K.
  • Verified HomeBuyer
  • May 09, 2023
  • Lathrop, CA

We had great experience with KB homes, sales person Daniel was extremely helpful and informative. He helped us through out the process. We love our KB home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home Buyer

  • Rebecca B.
  • Verified HomeBuyer
  • May 09, 2023
  • Broomfield, CO

It was a great experience and I love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding Experience from start to close and beyond

  • Scott H.
  • Verified HomeBuyer
  • May 09, 2023
  • Valencia, CA

Latanya, Chris, Sonja and entire team at KB was amazing during the entire home buying experience. The team continues to bring outstanding customer service during our first months of ownership. I am a branch manager of Coldwell Banker Sherman Oaks and Studio managing close to 300 RE agents and clients And have been a RE profesionall for many years. The KB team continues to impress me and my family! I am so grateful and lucky to own one of these truly beautiful and well designed homes!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Super Experience

  • Julio M.
  • Verified HomeBuyer
  • May 09, 2023
  • Middleburg, FL

Continue support with KB and custumer

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Kyle and Cotto

  • Michael L.
  • Verified HomeBuyer
  • May 09, 2023
  • Saint Cloud, FL

From start to finish and even after they have been there for me and my family. They made the home building experience amazing. Thank you Kyle and Cotto!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Khushiram T.
  • Verified HomeBuyer
  • May 04, 2023
  • Round Rock, TX

It was a great experience thorough out starting from contract to home building and till completion. Sales Representative, loan officer, construction manager and then warranty manager all were awesome in providing solutions and helping to get best experience in their areas. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent experience

  • Juan M.
  • Verified HomeBuyer
  • May 03, 2023
  • Seguin, TX

Excellent experience. Gary, the superintendent overseeing the build of our home, intently listened to all our concerns and addressed all questions with straight forward answers. He worked diligently to ensure our home would be completed by our anticipated closing date and ensured that all follow up actions regarding small touch ups be addressed urgently. Definitely appreciate all of his help and are certainly satisfied customers.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

home buying experience

  • Megan H.
  • Verified HomeBuyer
  • May 03, 2023
  • Tucson, AZ

I had a great experience with KB homes. Everyone has been very responsive and helpful!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing Buying Experience

  • Michelle Anne C.
  • Verified HomeBuyer
  • May 03, 2023
  • Hollister, CA

We recently purchased a brand new KB Home in Hollister, and the experience was so easy. Buying a home is a big financial and sort of scary decision and the staff at KB Homes was amazing. They helped us figure out what we could afford and helped us figure out financing. It was very nice to have the experts hold our hands through the process. Additionally, the construction staff is simply amazing! The walk throughs were fun and informative, and the two times we needed small repairs, they were scheduled and done the same day. The gentleman that came for repairs also noticed a small ding in ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

great price and fast process

  • Andres A.
  • Verified HomeBuyer
  • May 03, 2023
  • Davenport, FL

my sales person Alan was great. His boss Rita was great as well. I'm very happy with the house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

IDRIS

  • Idris I.
  • Verified HomeBuyer
  • May 03, 2023
  • Katy, TX

It was a wonderful experience !

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful

  • Lisa P.
  • Verified HomeBuyer
  • May 02, 2023
  • Schertz, TX

Even with delays, the house turned out beautiful! Sales was great and kept us informed and construction manager, Jeff was awesome in keeping in touch.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent home

  • Greg W.
  • Verified HomeBuyer
  • May 02, 2023
  • Puyallup, WA

From finding, purchasing and moving in we have enjoyed the experience plus the quality of the home. We would buy another one from KB Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Get to customize your choices

  • Alex S.
  • Verified HomeBuyer
  • May 02, 2023
  • San Antonio, TX

I like the parts that I get to customize my choices based on my preferences. The best upgrade is being able to have Ethernet socket in each room to plug cable directly if necessary. Buying a brand new house costs less than bidding and buying used house. No need to worry about plumbing issues.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Greg

  • Gregory M.
  • Verified HomeBuyer
  • May 02, 2023
  • San Antonio, TX

Buying our new home with KB was so simple. Everyone involved with the process was patient, understanding and so helpful. My salesman Jorge was always available to answer my questions. Great job KB!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best location in town

  • Mercedes H.
  • Verified HomeBuyer
  • May 01, 2023
  • Las Vegas, NV

The KB home team are so professional. They disclosed everything upfront and that’s very important as a buyer. The time of completions are very accurate. Quality of the the construction of the house is very good. All the warranties they offered are amazing, even with the third parties like the appliances and other systems in the house. The location of this track is just amazing. Easy access to freeways, schools and the airport. I’m extremely happy with my purchase experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality house and a great price from a great team.

  • Jacob H.
  • Verified HomeBuyer
  • April 30, 2023
  • Spring Valley, CA

Danelle at the sales office was really great at getting me information and helping me through the buying process. For a first time homebuyer this was really helpful. The entire team including the lending and construction teams made every work very well and allowed the closing to go super smoothly. I would recommend this for any new homebuyer.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best builder ever

  • Zhanhua C.
  • Verified HomeBuyer
  • April 28, 2023
  • Las Vegas, NV

Best experience ever buying a new home with KB

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Kelly and Anthony are hands down the best!!!!!!!!

  • Antonio M.
  • Verified HomeBuyer
  • April 27, 2023
  • Lathrop, CA

KB Homes and their staff answered all of our questions they have made our dream come true with our beautiful home. We are beyond happy we picked this builder always checking in with us and giving us all the best customer service we could ever ask for. I would highly recommend buying from KB Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everyone I worked with was extremely helpful.

  • Steven N.
  • Verified HomeBuyer
  • April 26, 2023
  • Spring Valley, CA

Great customer service throughout the building, buying, and moving process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The building process was very organized and the updates were so helpful We were always in the loop

  • Shelly C.
  • Verified HomeBuyer
  • April 26, 2023
  • Henderson, NV

We had no idea what we were getting into… the process and the finished result was better than we expected. The community is so beautiful and so many things to do! We are in love with our place! The KB team explained everything to us all through the process. Shelly

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great home buying experience

  • Greg B.
  • Verified HomeBuyer
  • April 26, 2023
  • Las Vegas, NV

Klay was very convincing and one of the reasons why we bought a KB Home. Brian was very honest and always keeping us updated on the volatile interest rate and advised us on locking the rate before it went higher. John was very accomodating and meticulous during the costruction phase. He caught contractor's mistake and got them fixed so it won't delay the completion and move in dates. John was also very responsive in getting the punchlists and warranty items taken cared of. We had an overall great experience with our KB Home buying process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5