What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 2447 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

2447 Reviews - 318 Communities

5 ★(1822)

4 ★(332)

3 ★(150)

2 ★(87)

1 ★(56)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating KB Home - Had a great sales rep.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Carlos G.
  • San Antonio, TX
  • October 29, 2019

Had a great sales rep. Treated us like family. Would recommend to family and friends.

star-rating Great experience so far

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jennifer S.
  • Lancaster, CA
  • October 29, 2019

I love my home. All of my issues and concerns were handled quickly and professionally. Just some feedback: consider using a satin finish paint where it’s flat. It’ll look better and clean easier. I appreciate the continued requests to review.

star-rating Thank you.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Andrew M.
  • Universal City, TX
  • October 29, 2019

The house that we purchased has been everything we were looking for and we have had a great support from KB.

star-rating Love KB Homes

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Vanessa B.
  • Las Vegas, NV
  • October 29, 2019

My KB Home purchase experience with my first new home was awesome! Everyone was great throughout the whole process and I couldn’t be happier!

star-rating Excellent Work

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mark D.
  • Murrieta, CA
  • October 29, 2019

From the time we walked into the Motels and continuing to this day, the staff was and is excellent!

star-rating Very happy and impressed with KB Homes

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • John S.
  • Denver, CO
  • October 29, 2019

The process from start to finish and even now with warranty has been above average, my Superintenant Drake was unbelievable the quality of the workmanship was top notch and house was built on time, my sales agent Lindsay was awesome being that I was in Florida while house was under construction she would send me a updated picture every Friday without me asking which was so nice to see. Jamie In Waranty has been great to work with she has reached out to me a few times, I keep telling her that the quality was so great that there is no warranty needed. Even the other sales agent Michael in the model was awesome to talk to You so cool and very nice such a great team all of them. Also forgot to mention Jenna in design studio was super! She definitely knows her product and was a pleasure to work with. ... More

star-rating Good people to work with.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jorge A.
  • Katy, TX
  • October 29, 2019

Easy to buy

star-rating KB Home - KB Homes Cust Service is out of the world !

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Milpitas, CA
  • October 26, 2019

KB Homes Cust Service is out of the world !

star-rating Awesome experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jay S.
  • Prosper, TX
  • October 25, 2019

We had an awesome experience from start to finish and beyond. Everyone from David to chad to Jason was attentive to our needs and requests throughout the entire process. We can’t say enough great things about the whole kB team.

star-rating Satisfy

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Cynthia B.
  • Victorville, CA
  • October 24, 2019

This is my second time purchasing a KB HOME, I like the customer service from all department from sales, finance to escrow.

star-rating Nice people!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Fresno, CA
  • October 24, 2019

I always felt I was treated by people.

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kirby G.
  • Bastrop, TX
  • October 24, 2019

A person usually doesn’t build a home in retirement. For me, however, it was a good decision and a great experience. All of the KB Home team (sales, construction, design studio) were a pleasure to work with and were always responsive to my concerns and questions ... More

star-rating Amazing

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Irene M.
  • Orlando, FL
  • October 23, 2019

Thank you

star-rating KB Home - Very happy with the entire home building process.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jill F.
  • Fuquay Varina, NC
  • October 23, 2019

Very happy with the entire home building process.

star-rating VictorvilleHome

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Leopoldo S.
  • Victorville, CA
  • October 22, 2019

KB homes pricing is very affordable, best in the market out there.

star-rating KB Home - Nothing but 5 stars

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Dave S.
  • Elk Grove, CA
  • October 22, 2019

Nothing but 5 stars

star-rating Fantastic

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Juventino M.
  • San Antonio, TX
  • October 22, 2019

It was our first time buying a home and KBH made our experience be an amazing experience. After looking at other home builders we knew that KBH was the one to go with and so far it was the right decision.

star-rating Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Israel F.
  • Gibsonton, FL
  • October 22, 2019

KB homes representatives were always at the disposal of the families purchasing questions at all times and conditions.

star-rating Minton Kung

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Minton K.
  • Ceres, CA
  • October 22, 2019

The house style and materials is best

star-rating Awesome

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Raymond P.
  • Florence, AZ
  • October 22, 2019

The whole home buying experience with KB Homes was wonderful. I didn't feel any pressure during my home selection process. The sales representative was welcoming and informed as to what KB Homes had to offer in their homes. I didn't feel any pressure in making a selection. The whole loan process went smooth and easy. My loan officer was prompt to respond to the questions I had. Our construction supt. was wonderful to work with, he always kept me updated on every phase of our home construction. My visit to the Design Center was great. Design Center representative presented many options for upgrades available for our new home. I felt the final choices we made fit our needs. Upgrades were good quality and pricing appropriate for any budget. At close of escrow, the whole KB Home buying experience was awesome. Such a good feeling to get my keys and move in to our beautiful new home. ... More

star-rating KB Home - Easy home buying experience.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kathleen M.
  • Riverside, CA
  • October 22, 2019

Easy home buying experience.

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Camarillo, CA
  • October 22, 2019

The builders are extremely helpful and provide excellent customer service. Great buying and move in experience!

star-rating Good

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Debo S.
  • Milpitas, CA
  • October 22, 2019

Good service

star-rating The home of our dreams.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Arthur H.
  • Helotes, TX
  • October 22, 2019

After living in a KB Home for 25 years we made the decision to move based on health issues. We wanted to build another new home. After looking at a number of other builders and communities we returned to KB because of value, quality, and location. KB builds solid, comfortable, affordable homes often for first time buyers. We expect to remain in this home for the rest of our lives. KB offers a wide range of upgrades and their design center is staffed to guide buyers through the many choices available. Every aspect of the process, sales, design, building, and post-closing follow- up have met or exceeded our expectations. We could not be more pleased with our new home and oir builder, KB Home. ... More

star-rating KB Home - Our KB representatives are welcoming and address our concerns.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Doria B.
  • Menifee, CA
  • October 22, 2019

Our KB representatives are welcoming and address our concerns. They made it clear that if there is anything that comes up relating to our home to contact them and they will take care of any issues.

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