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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11014 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

11014 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

KB Home - Construction workflow should be described in more details

  • Timour P.
  • Verified HomeBuyer
  • January 26, 2021
  • Lincoln, CA

Construction workflow should be described in more details

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

One & Done

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2021
  • Valrico, FL

So happy with our new home - have to say my favorite part was all the customization. I really valued the weekly updates from Ramon & Steve. They were very helpful and answered all our questions to our satisfaction.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Laura during the initial start of the process was amazing. Jason Thomas was amazing after closing with a couple if concerns.

  • Jason S.
  • Verified HomeBuyer
  • January 19, 2021
  • Las Vegas, NV

Everyone is genuinely kind, professional and available.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 4

Customer Service Rep

  • George F.
  • Verified HomeBuyer
  • January 12, 2021
  • Marana, AZ

After the sell our customer service rep was here anytime we needed. He is most caring as is the rest of the staff. Jeff has always been most helpful before turning it over to Brett!

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Great buying process and follow-up after purchase

  • Stephanie E.
  • Verified HomeBuyer
  • January 05, 2021
  • Kyle, TX

Buying process is quite simple and straight-forward. The build has its highs and lows (document everything anyone says). The after care once you are in the home is the best of any I have ever seen - very quick to resolve.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Good experience in buying our second home

  • Anonymous
  • Verified HomeBuyer
  • January 05, 2021
  • Salinas, CA

Good experience in buying our second home

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - all is what to be expected

  • Marcus C.
  • Verified HomeBuyer
  • December 23, 2020
  • Las Vegas, NV

all is what to be expected

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

Beautiful Home and Great Value!

  • Hector F.
  • Verified HomeBuyer
  • December 09, 2020
  • Santa Paula, CA

KB Homes has build and designed our perfect home! The buying process was great! Unfortunately a couple of times the superintendent of the build missed to set up the walkthroughs during construction. We did do one walkthrough prior to the flooring being installed. Beautiful home! As with all new builds a lot of little details that needed attention but builder is addressing all of them graciously.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - Great options at reasonable prices

  • Anonymous
  • Verified HomeBuyer
  • December 08, 2020
  • Santa Paula, CA

Great options at reasonable prices

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

KB Staff made the Difference

  • Stephen A.
  • Verified HomeBuyer
  • December 02, 2020
  • Las Vegas, NV

KB has the finest staff. From sales to loans and studio to the final phases and after closing the staff is there to make the seamless process to your personalized liking. I have to say that I'm completly satisfied.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Jia and Jason were great assisting in my home

  • John A.
  • Verified HomeBuyer
  • December 01, 2020
  • Las Vegas, NV

Jia and Jason were great assisting in my home

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

NA

  • Anonymous
  • Verified HomeBuyer
  • November 12, 2020
  • Las Vegas, NV

Enjoying my KB home, thanks!

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - Great house, great service, staffs are very nice as well!

  • Nini J.
  • Verified HomeBuyer
  • November 05, 2020
  • Irvine, CA

Great house, great service, staffs are very nice as well!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

The design studio offers so many customizations too make your home truly yours. So fun!

  • Anonymous
  • Verified HomeBuyer
  • November 05, 2020
  • Loveland, CO

KB Homes had been great to work with! The process was fun, service was great and the staff was amazing. Would recommend their Colorado homes to anyone!

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Top Tier Customer Care

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Loveland, CO

From Sales to Design to Construction and Customer Care, we feel like KB Home cares about us!

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Love my new home

  • Jacqueline E.
  • Verified HomeBuyer
  • July 29, 2020
  • Castle Rock, CO

I love my new KB Home. The sales process was easy, the Design process was fun and they kept me informed of the build process.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 4

KB Home - We are mostly happy with the homeThr only issue takes time to

  • Gabriel F.
  • Verified HomeBuyer
  • July 21, 2020
  • New Braunfels, TX

We are mostly happy with the home Thr only issue takes time to get things repairs When requested

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Very professional and responsive

  • Fatoumata K.
  • Verified HomeBuyer
  • June 24, 2020
  • Katy, TX

They a;ways respond back to your queries, and fix issues

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

great customer service

  • Donald D.
  • Verified HomeBuyer
  • May 12, 2020
  • Moreno Valley, CA

Have had a great experience with KB homes. They are very customer friendly and willing to make everything right for the purchaser.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Experience

  • Darrin T.
  • Verified HomeBuyer
  • May 01, 2020
  • North Las Vegas, NV

Overall our experience was wonderful and easy compared to previous home purchases. My only concern was in regards to the refrigerator that was on back order. We were elated that we were getting a free upgrade and I asked for clarification ,10 days later we were advised that we were getting our original order which is what we paid for. I'm concerned now, after registering all of our appliances it shows the upgrade and not what we actually received.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 3

Great people to help you with your home

  • Jose R.
  • Verified HomeBuyer
  • April 21, 2020
  • Riverside, CA

The company itself would try to enhance more its architectural designs. Your people are great to work with in buying a home

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Okay

  • Peter L.
  • Verified HomeBuyer
  • April 17, 2020
  • Houston, TX

Okay

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Kb home review

  • Jeffrey C.
  • Verified HomeBuyer
  • March 31, 2020
  • Vista, CA

Great home buying experience. However since moving in m, I’ve noticed little kinks here and there.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Very professional

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2020
  • Menifee, CA

Great experience

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

My experience with KB home

  • Satoshi K.
  • Verified HomeBuyer
  • February 18, 2020
  • Buckeye, AZ

Excellent customer services over all, Especially finance and warranty department. Quick response for any questions. Good follow up even after the closing. They just need to improve the quality of the contractors and cleaners.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5