KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3365 homeowner reviews to learn why they are the right team to build your new home.
4.6 out of 5 stars
in all areas
3365 Reviews - 317 Communities
5 ★(2501)
4 ★(477)
3 ★(205)
2 ★(113)
1 ★(69)
Quality 4.5
Trustworthiness 4.6
Value 4.6
Responsiveness 4.6
star-rating KB Home - We are very happy with our home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We are very happy with our home
star-rating Great Experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everyone we've dealt with at KB has been excellent.
star-rating We love our new home!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Process was seamless from the sales office to building to lending. Everyone was professional and kept us up to date. All in all a wonderful experience.
star-rating Amazing
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The ambience was awesome. Very professional personnel.
star-rating KB Home - Making sure your house is in tip-top shape and ready to become
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Making sure your house is in tip-top shape and ready to become a home is KB Home's goal. My wife and I definitely felt that assurance every step of the way and enjoy the responsiveness the whole team provides.
star-rating KB Great Customer Service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
My experience has been nothing short of amazing. At no point have I ever felt pressured or stressed out. After you move in they actually come by the check if everything is okay. They wave when I drive down the street. Once you buy a KB home you really will feel like KB family. It’s weird but true. ... More
star-rating No issues, our home is Wonderful!!!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Every detail that was put into our home was great, the staff was nice and helpful. We had a wonderful experience buying our home.
star-rating Love our home!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Beautiful home with in a great community. Happy with the purchase.
star-rating KB Home - Very Professional People
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Very Professional People
star-rating Top Notch Quality!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I have been so pleased going through this entire process, and with our beautiful new home. Pam was wonderful to deal with on the paperwork side, and Mick has been first class and on top of everything on the field side! We are so happy we chose to go with KB Homes! ... More
star-rating The dream come true
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Thank you KB team. You do great job and hardworking
star-rating It was a total Awesome and informational experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We first spoke with Sherrilyn, she was extremely knowledgeable and made buying a home easy. She gave us a great first tour of the homes and was very personal and was great to work with. It was an awesome experience to speak and work with the supervisor Daniel as he was very interested in making sure we knew he was there for us in any situation. Daniel continues to check in with us for any issues. We had a small water leak in the garage from the hot water heater and as soon as we found it and called Daniel, he had the leak fixed and the sheet rock around it replaced within 24 hours. He is an absolute pleasure to work with. We feel Sherrilyn and Daniel are a part of our extended family. They are there for us any time of the day. Thank you ... More
star-rating Great design
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
kB have the best design of your selection they are very nice from the builder to loan officer thank you for a great work
star-rating Great
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great
star-rating KB Home - Wonderful and responsive staff.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Wonderful and responsive staff.
star-rating Amazing
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
They always helped us with our questions and concerns.
star-rating Best home buying experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
KB made the entire process smooth from start to finish and even past closing.
star-rating KB Preservation Pointe Review
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We are very pleased with our home purchase. Preservation Pointe has excellent staff and work hard to meet your individual needs.
star-rating Very responsible people
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Wonderful experience Marilyn is very social and she help a lot for the beginning to the end thanks
star-rating Love the KB Experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
My husband and I have been very pleased with our KB Home buying experience. From start to finish we have been very happy. Any concerns or questions are responded to immediately. We recommend a KB home to anyone we know is looking for a new home.
star-rating 5 Stars ⭐️⭐️⭐️⭐️⭐️
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Excellent communication, response, customer service, and workmanship. Very pleased with Falling Water community!
star-rating So In Love!!!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The entire experience from start to finish was just amazing! Everyone was readily available and so helpful. And our house is even better than we expected. We are truly loving our new home!
star-rating Happy customers
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The ONLY part of the process we didn’t care for was the experience with the KB HomeLoans team
KB Home responded:
Hi, Lauren, we will be sure to pass your feedback over to KBHS Home Loans management. If you have any questions about your home, please feel free to contact us at CustomerRelations@kbhome.com. Best wishes. -- James ... More
star-rating Nice home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I am happy with how my home turned out although there was much delay with construction.
star-rating Completely Satisfied
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The entire home building experience was pleasant and effortless. Very happy with my new home