KB Home Reviews

My son, and I bought a home together. We loved the idea of a “new build.” We did not create our home from the ground up, but, we did find a “move in ready” property. We had a seamless experience, because of that. Amanda walked us through the property, and was in full contact with us, as well as my agent, throughout the whole purchasing process. She was just an email, or even a phone call, away. Still is!!! Jesse, the superintendent, did a thorough walk through with me, and showed me all of the features, and how they worked. I needed repair to my garage door, and Jesse handled that for us in less than a week. Everyone we have encountered, on our home buying journey, has been informative, caring, thorough, and trustworthy. I feel that I can call them all friends, and that I can always email, or call them, whenever I need them. That’s such a great feeling! Highly recommend checking out the new KB HOMES!!!!! ... More

Robert addressed and handled any issues we had. Spent time going over the features and benefits of the house..

My first home-buying experience with KB Home was incredibly fantastic and positive. The process was organized, straightforward and efficient, with consistent communication at every stage. I always knew what to expect next, and they delivered on their projected completion date. Thank you.

The finance team was the best part as they went above and beyond any questions I had. They were right on and transparent with all costs.

quite nice area need more trees

The KB Team I worked with was extremely professional and accessible. From the Sales Rep to the Design Rep to the Construction Rep. They made this a very pleasant experience.

The buying experience has been terrible. The loan office staff was fantastic. However, I would not consider anything else good. The workmanship was terrible and the materials are beyond cheap. Repairs take forever to get done, if they get done at all, and are often done incorrectly again. Responses from the pm were slow or didn’t occur unless we called people higher up or from other departments. They literally stuffed paper towels into the crevices between the mortar and siding and then put the sealant over it in hopes we wouldn’t notice, which we have pictures of. That is a huge fire hazard and most definitely not up to code. There were multiple other issues and we will absolutely never buy from them again or recommend them to anyone else. ... More

Our experience from start to finish was a seamless one encountered no delays or complications

The Sales Team throughout the KB Network were amazing. When we landed on Mystic Vista as the community with our preferred home, we received exceptional service from the Sales Team (Heidi was amazing) and the lending team (Ioana & Roxanna were fantastic), but once we signed and took the keys, we had problem after problem. Starting with a laundry list of poor finish work and culminating with multiple vendor issues and communication difficulties with the post-sale team. Not to mention, KB pushed us to download their app, but 45 days after taking the keys, the app still says we haven't closed on escrow or gotten the keys or moved in. The whole post-sale process has felt very much like we've moved from valued customer to just a homesite number. If you are willing to stay on top of their team and diligently tackle the multitude of repairs or problems that will come along with the purchase, then this could be the right neighborhood builder for you. ... More

So far, the house looks very good structurally and visually. We hope it continues this way. The finishes look great. I only have one recommendation for future construction: to improve the soundproofing a bit, because you can hear the noise of the cars on the highway. But the rest is very good. Richard, the superintendent, has been attentive and constant. He has been very attentive. And Carmen, the saleswoman, has been fantastic. Good work, both of them.

Zack and Stacy did a great job helping us all along the way.

From the beginning to the end, I had no complaints. Everyone involved in this process was always available to answer questions or concerns. Everything went smoothly. I couldn't have asked for anything more! Great job KB Home!

As first time homebuyers we are grateful for the KB homes experience from the beginning of the process until we got our first home. All stuffs and crew are very delighted to help us every step of the way. Now we are enjoying our home.

Love my new home. It was a exciting process every step of the way. Kept up to date on the process and the choices you have are exceptional!

Lots of helpful information throughout the process. I always had a question answered no matter the complexity. Home was ready to move in and no issues whatsoever.

Responsive promptly to minor problems. Excellent customer service

Experiencing our first home is a dream come true to God be the glory ,I would like to thank the KB team for helping my wife and I in this journey David, Chrystal,Therese , Emily with much gratitude bless you all!

I have had a great overall experience with KB and the entire team. From the pre-sale purchase, steps in between, and moving in.

I changed jobs, had emergency surgery all through the building process and I never had to worry about the house. They kept in contact every week and sent pictures on the progress. Everyone from the sales team to the design center and construction were all great people to work with.

Edward was a great help when we were choosing our home. Honestly, we didn't intend to buy our house, but the first day of searching, talking with Ed and showing him the available options at KB Homes, was enough to make the decision. Thank you so much, Ed.

Price of the home is reasonable and affordable.

It was amazing. I was keep informed every week of the progress made and what was going to happen the next week, Everyone was so kind and helpful. I love my house and the community I am in. I am truly in my forever home. Thank You everyone at KB Homes.

Everything were very transparent, very professional and good quality. I highly recommend KB Home.

Buying a home can be stressful, but my experience was smooth and positive from start to finish. The process was organized, transparent, and efficient. I'm delighted with my purchase and grateful to the wonderful staff for making my homebuying experience so smooth. I highly recommend their services to anyone looking to buy a home!

The home buying process from the KB Home staff was excellent. Consistent and timely communication on the next steps. Follow thru on making sure we understood what would take place next. They were right on target with completion dates. Once we moved in the staff would check in daily for any issues we needed taken care of.