KB Home Reviews

I had some issues with the painters' work, along with a couple other issues, but I love my home, and the warranty people have been great working with me.

He was very good with getting the deal done reassuring me not to worry. Just be able to contact Doug and he kept me update with my closing date as well as Luis who was my loan officer. Dexter at the Design Center was one of a kind, helping me put together my colors and he made me feel like family. I love buying from KB and would tell everyone let KB make you feel rite at home. Thanks KB for all of your hard work, I love my new home.

Professional and responsive during the process

- Great customer service by Rey. - Low quality & attention to detail / finishes. - A/C has broken down 5 times within a month span.

WE HAD A GREAT EXPERIENCES WITH KB SALES TEAM AND KB CUSTOMER SERVICES REPRESENTATIVE. WE HIGHLY RECOMMEND KB HOMES.

Mick and the construction team have been absolutely awesome since we have moved in. They have been quick to respond to the mint issues l/request we have made. Even aspects that are not within their original job description have been addressed through communication or action.

Arnold in Montevello is Great!

Need to improve the quality and workmanship of the homes. There’s a lot of issues with appliances, cabinetry and lack of quality with the finishing touches of the home. Need more attention to details specially with the design center. Lots of mistakes with the choices so it’s back and forth communication to get things resolved is painstaking. I don’t have any complaints with the sales person. Paxton is always on top of any issues and concerns given to him.

KB is personally with throughout the process and continues to support you after you move in!

Overall the sale manager was the best experience; but as a customer we didn’t have the option to change certain aspects of the house to make the overall experience rememberable. Experience was overall basically you buy as is; which was unsatisfactory

Easy process, team I worked with was so helpful and there for me through the entire time! I am absolutely in love w my home!

KB was great. The loan department was great, the contractors were great, and my home is everything I've wanted!

The weekly calls from either our sales agent or the general contractor made the home building process remarkable and easy. Great communication the whole time!

Purchasing as a first time home buyer is truly scary and so much unknown. The experience would of been hard however the entire team from sales to building and closing helped us the entire time. We felt confident in their guidance and truly appreciate all they did for us.

If you ever have to deal with the builder for preserve pointe the god bless you but sales team is great and know how to communicate as well as the lender for kb we had.

Amanda and Kevin have been extremely helpful and provided great experience right from first meeting. Timelines were met and the team was very accommodating.

Our sales person, construction supervisor and home warranty representative took good care of us and continued to do so after we closed on our home by providing great CUSTOMER CARE.

An overall enjoyable experience. Would recommend!

My overall experience with KB Home was great, they are very helpful, and they were always there to answer any questions or concerns !

During construction and prior to construction the salesman responded with any issues or questions I had. After closing KB personnel were responsive and any problem was handled in a timely manner.

If wasn't because of pandemic time everything would be on time ,and on the other hand I had the builder inspector helping on everything he could to get my house soon is possible which he accomplish by doing all we needed, Thank You Don

The customer service from Bryon and Rob was great. In terms of improvement for KB Home, I think better attention to the small details would be nice. For example, we found a few paint drippings on the carpet, counters, and doorknobs. Also the AC unit wasn't level. Other than that, I think our experience with KB Home was good.

As a first time home buyer, l was really scared to venture into the process considering everything negative l have heard from others. However, my experience with KB home was surprisingly great. When we started, l realized the process was well thought and organized. I was told that someone will contact me weekly to give the progress information and they actually did. I know everything that's going on with my new home because James, the biulder called me every Friday and so were the contacts from Doug the sales manager. I love the fact that l went to their studio to pick out every details and l remembered how comfortable l was with the designer. I wasn't pressured to choose any design that l wasn't comfortable with. Rather, l was being assisted to make even better choice. And the finishing of my house is amazing. The loan process wasn't bad as well. Luis was the loan officer. I benefited from his great experience and when l got nervous about the closing date towards the end, he ensured that all the necessities were in place in time to close as soon as possible. Overall, l will recommend KB Homes to new buyers simply because the experience is less stressful and you have a choice on how your home is designed. You look at your home and you are comfortable with everything in it because you pick out most of them. It's such a great feeling! ... More

They will walk you through all questions

Steve, construction supervisor is great! Richard with KB Loans provided great service.