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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10436 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10436 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Trustworthiness

  • Xiao-Qing L.
  • Verified HomeBuyer
  • May 04, 2021
  • Aurora, CO

I got good responses about issues and KB came to fix them. KB is a trustworthiness builder and I like the model I bought very much. I bought a new house about 20 years ago and I feel the quality of workmanship is not as good as my previous house.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - Not all options were disclosed at studio appointment.

  • Anonymous
  • Verified HomeBuyer
  • May 04, 2021
  • Uhland, TX

Not all options were disclosed at studio appointment. But other than that everything was great!

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Easy purchase

  • Anonymous
  • Verified HomeBuyer
  • April 28, 2021
  • Winchester, CA

The total experience was pretty easy for a new build. This is the best investment we've ever done. To build from the ground up was an amazing experience. The most fun part of the build was creating our home, from the floor, fixtures, layout, wiring. It took longer than expected but thats because of the Pandemic. Over all, we would do this build to order again. Thank you KB for creating our dreams on paper come to life.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Buying my first home was easier than I thought!

  • Anonymous
  • Verified HomeBuyer
  • April 26, 2021
  • San Antonio, TX

Buying my first home was easier than I thought!

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 3

Working with Deborah in the sales office. She was so nice.

  • Anonymous
  • Verified HomeBuyer
  • April 22, 2021
  • Rohnert Park, CA

Check things carefully in your walk throughs. I was so excited to see it, I didn’t notice things that are bothering me now.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Had a great experience

  • Javier C.
  • Verified HomeBuyer
  • April 22, 2021
  • Salinas, CA

Had a great experience

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - Home has been wonderful.

  • Tara K.
  • Verified HomeBuyer
  • April 19, 2021
  • Jacksonville, FL

Home has been wonderful. We love the neighborhood and the neighbors.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - Very friendly and willing to answer any questions you may have.

  • Luke W.
  • Verified HomeBuyer
  • April 16, 2021
  • Valley Center, CA

Very friendly and willing to answer any questions you may have. It was great to have the piece of mind of an experience company building our first home.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Set up of house to my liking of the way i want to live.

  • Wallace K.
  • Verified HomeBuyer
  • April 15, 2021
  • Ontario, CA

Set up of house to my liking of the way i want to live. Quiet neighborhood. Easy access to many department stores and the like. I have no regrets on my decision to buy the property.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I enjoyed my experience with KB Knoxridge.

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2021
  • Converse, TX

I enjoyed my experience with KB Knoxridge. LeMonte was awesome always communicated with me and he continued to answer all my questions. If he didn't know he made sure he found the answer for me.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Responsiveness

  • Joshua C.
  • Verified HomeBuyer
  • April 15, 2021
  • Riverside, CA

The number of defects/issues we had was fairly high, but the response to fixing them made up for it in our eyes.

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The KBhome studio represents are hard to reach.

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2021
  • Bastrop, TX

The KBhome studio represents are hard to reach. I’ve been leaving messages for 3 weeks. Still no response.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

I love my house

  • Anonymous
  • Verified HomeBuyer
  • April 06, 2021
  • Ontario, CA

As a first time home buyer, I wish I would have been paired with a loan officer that was better at explaining the process and more communicative, but other than that I had a great experience with my build. (The loan officer wasn't terrible, I just needed more hand holding since I had never been through the process before.) The design center was fabulous and my consultant helped me truly design my dream home.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - The sales and construction team are excellent, very responsive

  • ARTURO A.
  • Verified HomeBuyer
  • April 06, 2021
  • SAN ANTONIO, TX

The sales and construction team are excellent, very responsive to our home needs.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Any problems that arose, KB Homes listened and responded quickly.

  • Hilary L.
  • Verified HomeBuyer
  • April 06, 2021
  • AURORA, CO

Any problems that arose, KB Homes listened and responded quickly.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Time extra time in building.

  • Sarah A.
  • Verified HomeBuyer
  • April 04, 2021
  • Manor, TX

Time extra time in building.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

The people!!!

  • Karisma H.
  • Verified HomeBuyer
  • April 01, 2021
  • Boerne, TX

Love my first home and love the sales agent, contractor, designer, everyone was so easy to work with!!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - the superintendent was great and responsive.

  • Tammy C.
  • Verified HomeBuyer
  • April 01, 2021
  • Las Vegas, NV

the superintendent was great and responsive.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Good communication

  • Derek R.
  • Verified HomeBuyer
  • March 31, 2021
  • Las Vegas, NV

Good team of people that helped with all issues that arose

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Overall a great experience with KB Home.

  • Wilson T.
  • Verified HomeBuyer
  • March 31, 2021
  • Ontario, CA

Overall a great experience with KB Home. The final fit and finish had some issues but it’s expected when they’re building so many houses at one time. Good thing is that our superintendent and customer service reps were there to take care of any issues we had, and I’m more than happy with the outcome. Thank you!

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Most issues resolved quickly.

  • David L.
  • Verified HomeBuyer
  • March 31, 2021
  • Menifee, CA

Most issues resolved quickly.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - My experience with KB was excellent Denise whenever, I called

  • Pauline S.
  • Verified HomeBuyer
  • March 30, 2021
  • Lancaster, CA

My experience with KB was excellent Denise whenever, I called he would respond and. Help me. Related to my home. He is a True professional that cares. Also Nastacha at KB would also reach out and ensure all was going well and make herself available to explain things related to KB documents and construction time lines.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Sam and Jason were very responsive and personable.

  • Bert M.
  • Verified HomeBuyer
  • March 23, 2021
  • Firestone, CO

Sam and Jason were very responsive and personable. Good people to work with.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - The entire KB Team is quick to respond to any questions or needs.

  • Brent B.
  • Verified HomeBuyer
  • March 19, 2021
  • Riverside, CA

The entire KB Team is quick to respond to any questions or needs. I have no complaints other than having to do a lot of concrete work and landscaping after the purchase.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Seville Sales personal were the best

  • Jose L.
  • Verified HomeBuyer
  • March 17, 2021
  • Fresno, CA

Seville Sales personal were the best

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 2