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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11442 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

11442 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Value 4.5

Responsiveness 4.5

Customer Reviews

KB Home - We are very happy that we choose a KB home.

  • Jesus G.
  • Verified HomeBuyer
  • July 11, 2019
  • Chino, CA

We are very happy that we choose a KB home. Thank you Mina from Turnleaf Chino location

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

BILLS REVIEW

  • William M.
  • Verified HomeBuyer
  • July 09, 2019
  • Gilbert, AZ

GREAT CUSTOMER SERVICE.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

FHA

  • Yeng M.
  • Verified HomeBuyer
  • July 09, 2019
  • Maricopa, AZ

Overall great experience for first time home buyer. They’re not just doing their jobs, their honest. Broke it down step by step. Thank you KB Homes

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Buying experience

  • David P.
  • Verified HomeBuyer
  • July 09, 2019
  • Fuquay Varina, NC

KB Homes strives to satisfy the home buyer at every turn. Prompt response to any and all questions, provides appropriate guidance on options, taking the time to fully explain all details including warranties and who to call for assistance if needed.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Loved working with Martin and Kuellen.

  • Jacklyn S.
  • Verified HomeBuyer
  • July 09, 2019
  • SAN ANTONIO, TX

Loved working with Martin and Kuellen. Both responded quickly to any questions/issues I had.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Fantastic service

  • Allen B.
  • Verified HomeBuyer
  • July 09, 2019
  • Conroe, TX

Fantastic service

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Overall pretty good except for some things .

  • Luis H.
  • Verified HomeBuyer
  • July 01, 2019
  • Richmond, TX

Overall experience was good before final view of the home we paid a home inspector to inspect the house , there was some some issues with the house 1. Over was reaching higher temperatures and it read something different in the thermostat. 2. The door mobs where really bad shape . 3. Roof shingle was loose . 4. leak in the kitchen faucet everything was resolved in final walkthrough after moving in paint seems to be a little fragile door nobs where still loose they just needed to be rethigh

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very good experience

  • Tyler S.
  • Verified HomeBuyer
  • June 29, 2019
  • Las Vegas, NV

KB Home made our entire process easy! Good communication throughout the process, always helpful, and quick to address concerns.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

New KB townhome

  • James J.
  • Verified HomeBuyer
  • June 28, 2019
  • Houston, TX

Purchasing our home from KB Homes was a pleasure. Everyone, from the sales staff to the Project Manager, was responsive to our needs. Every request was taken care of in a timely manner. We are impressed!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I had great experience with everyone that dealt with.

  • Maneesh K.
  • Verified HomeBuyer
  • June 26, 2019
  • Sacramento, CA

I had great experience with everyone that dealt with. KB Homes has really great people working for them.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB

  • Jameel A.
  • Verified HomeBuyer
  • June 25, 2019
  • Aubrey, TX

Vince our point of contact with KB has been beyond outstanding. Any questions or concerns I have, Vince is quick to help and resolve the issue. He has made me value and trust KB as a builder.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

I am happy with the process

  • Natalie W.
  • Verified HomeBuyer
  • June 25, 2019
  • Georgetown, TX

Nice home, great neighborhood. KB were very attentive to fix any minor issues prior to closing.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Love my vacation home

  • John D.
  • Verified HomeBuyer
  • June 24, 2019
  • West Melbourne, FL

Stay on top of your house and issues will be extremely pleased in the end

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

poor design

  • Yu W.
  • Verified HomeBuyer
  • June 20, 2019
  • Tucson, AZ

Poor designs for the master's toilet (the door and the space) and the second bath.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The experience with the builders and sales team are excellent

  • Oscar R.
  • Verified HomeBuyer
  • June 19, 2019
  • SAN ANTONIO, TX

The experience with the builders and sales team are excellent

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

KB Home - I am very satisfied

  • Katherine M.
  • Verified HomeBuyer
  • June 19, 2019
  • Riverside, CA

I am very satisfied

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Overall A Very Positive Experience

  • Sandhya S.
  • Verified HomeBuyer
  • June 18, 2019
  • Round Rock, TX

Hassle free, expedient and timely communication on progress of construction. Very good support from the construction supervisor Trevor F., who is very customer oriented and helpful all the way.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Satisfied

  • Anonymous
  • Verified HomeBuyer
  • June 18, 2019
  • Cave Creek, AZ

Be sure you have enough outlets in the laundry room.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Great customer service, the best.

  • Michael E.
  • Verified HomeBuyer
  • June 18, 2019
  • Austin, TX

Great customer service, the best.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great :)

  • Margaret K.
  • Verified HomeBuyer
  • June 18, 2019
  • Cave Creek, AZ

The personnel were truly helpful. They were genuinely interested in you. They wanted you to be comfortable with your new home purchase.They were cheerful, clear, informative, and very patient. They helped above and beyond expectations. Thank you KB.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Overall experience with KB

  • Chantel G.
  • Verified HomeBuyer
  • June 18, 2019
  • Winter Haven, FL

Great experience

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Five Star Service

  • Kristina J.
  • Verified HomeBuyer
  • June 12, 2019
  • Las Vegas, NV

I love KB Homes; this is my second home purchase from them and in the span of 10 years the service and workmanship has significantly changed for the better.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

I have had bad feedback in the past but my perception changed to a POSITIVE 360 degree

  • Monica S.
  • Verified HomeBuyer
  • June 11, 2019
  • Riverview, FL

Bad intentional people was saying this and that about KB homes and that's probably why I never purchased from them before. I have purchased from Pulte Homes, Adams Homes, Smith Family Homes and recently from Lennar Homes in the past but nothing like KB Home. I was wrong by judging them based on bad feedbacks but it turned out to be BY FAR the best experience ever. From beginning to end, the staff, the loan processors, the superintendent and the company in its entirety made this purchasing process completely Painless and rather Enjoyable.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

None

  • Gary J.
  • Verified HomeBuyer
  • June 11, 2019
  • Jacksonville, FL

It would be nice to have a club house.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

KB Homes Value

  • Anonymous
  • Verified HomeBuyer
  • June 05, 2019
  • Santa Clarita, CA

KB homes lived up to their promise and delivered a beautiful home. They promptly addressed any issues with repairs and touch-ups, though issues were minimal. The only thing that I can't get used to is how flimsy the wallboard is. I came from a house built in the 1940's where the walls were made of plaster (rock hard cement) and were basically bulletproof and soundproof. Bumping into the walls at the new house always leaves a gouge. I guess that is the new normal, but you might want to consider sound proofing especially if you install speakers in the downstairs ceiling.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5