Skip main navigation

KB Home Reviews

What Real Homeowners Say About KB Home

With an average rating of 4.5 stars, KB Home is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 11947 verified homebuyers to give you an honest look at what it's like to build a new home with KB Home. Read their unedited reviews, feedback, and complaints to help you decide if KB Home is the right builder for your new home.

KB Home

has 4.5 out of 5 stars overall

11947 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

KB Home - Had a great experience

  • Javier C.
  • Verified Homebuyer
  • April 22, 2021
  • Salinas, CA

Had a great experience

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - Nice company, great build, thank you KB

  • Layth A.
  • Verified Homebuyer
  • April 22, 2021
  • Georgetown, TX

Nice company, great build, thank you KB

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Excellent job.

  • Rafael C.
  • Verified Homebuyer
  • April 22, 2021
  • Saint Cloud, FL

Excellent job. Like everything

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The process from beginning to end was smooth considering this

  • Candace B.
  • Verified Homebuyer
  • April 22, 2021
  • Jacksonville, FL

The process from beginning to end was smooth considering this is my first home. Each time I had a question it was answered in a timely manner. Thank you KBHOMES.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Jennifer did a great job on ensuring that the home buying experience

  • Ryan V.
  • Verified Homebuyer
  • April 22, 2021
  • Anaheim, CA

Jennifer did a great job on ensuring that the home buying experience was smooth as possible. She was quick to answer questions and followed up quickly through calls and emails. Robert and Phil were very helpful on finding solutions when we encountered some issues with the home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We had a great experience with the building process.

  • Miguel Z.
  • Verified Homebuyer
  • April 22, 2021
  • San Antonio, TX

We had a great experience with the building process. We were always updated on any issues surrounding the house. Kb was always quick and efficient on having those issues fixed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Excellent home builders and I love it

  • Anthony C.
  • Verified Homebuyer
  • April 21, 2021
  • Stockton, CA

Excellent home builders and I love it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Experience over all was ok.

  • Danielle M.
  • Verified Homebuyer
  • April 21, 2021
  • San Antonio, TX

Experience over all was ok. It took almost 1 month to close after the house was move in ready.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

KB Home - Overall experience was very good.

  • Michael K.
  • Verified Homebuyer
  • April 21, 2021
  • Magnolia, TX

Overall experience was very good. Always able to speak with someone when needed. House we purchased was good sized, but lacking in storage...only fair sized clothing closets, minimal 2 car garage width and height, and though we purchased an elevation with a gabled garage, the space is trussed, and not usable for storage. With basements in Houston very scarce, you would think storage would be more of a concern in designing a home. Guess you should budget for a storage unit for kayaks, bikes, tools, camping equipment, etc.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Great community and team responsiveness

  • Maria P.
  • Verified Homebuyer
  • April 21, 2021
  • San Jose, CA

I like how KB Homes built the community. It encourages an active lifestyle with parks and hiking areas. All those I interacted with from sales, credit and home inspection team are very accomodating and have been very responsive. Overall, I had a great experience with KB Homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - KB staff was awesome and quick to respond whenever we had any

  • Joseph M.
  • Verified Homebuyer
  • April 21, 2021
  • Kyle, TX

KB staff was awesome and quick to respond whenever we had any questions or concerns. We are very happy with our community and home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - My Experience with Kb homes were amazing I love my new home

  • Gihan G.
  • Verified Homebuyer
  • April 20, 2021
  • Riverside, CA

My Experience with Kb homes were amazing I love my new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - good experience, Jane & Ryan are the best

  • Daoming Z.
  • Verified Homebuyer
  • April 20, 2021
  • Riverside, CA

good experience, Jane & Ryan are the best

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Amazing experience, would do it all over again in a heartbeat

  • Joshua H.
  • Verified Homebuyer
  • April 20, 2021
  • North Las Vegas, NV

Amazing experience, would do it all over again in a heartbeat

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great staff and workers with good quality homes

  • Frank L.
  • Verified Homebuyer
  • April 20, 2021
  • Las Vegas, NV

Great staff and workers with good quality homes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Home is better built than many of the other builders.

  • Neal B.
  • Verified Homebuyer
  • April 20, 2021
  • New Braunfels, TX

Home is better built than many of the other builders.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Very good company with good employs

  • Hadhal A.
  • Verified Homebuyer
  • April 20, 2021
  • Allen, TX

Very good company with good employs

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great overall process ver beautiful home and love the area

  • Andrew P.
  • Verified Homebuyer
  • April 20, 2021
  • Menifee, CA

Great overall process ver beautiful home and love the area

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Quality materials and many options

  • Reginald B.
  • Verified Homebuyer
  • April 20, 2021
  • Menifee, CA

Quality materials and many options

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The customer service was excellent

  • Clara A.
  • Verified Homebuyer
  • April 20, 2021
  • Irvine, CA

I had a wonderful experience with the home buying experience. The biggest downfall is whoever painted the house left many paint marks on my tiled floors.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

KB Home - This is my 3rd KB Home.

  • Lauren S.
  • Verified Homebuyer
  • April 20, 2021
  • North Las Vegas, NV

This is my 3rd KB Home. When I decided to move, I know where to look, KB., the reasons being: 1. I believe in the quality of KBHomes. 2. The employees that I met are professional, very easy to deal with. 3. The buying process, from beginning until you are moved in is so smooth & easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service

  • Hannah S.
  • Verified Homebuyer
  • April 20, 2021
  • Las Vegas, NV

Great customer service, great communication throughout the built process and even post build

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - This is a great company!

  • Oscar H.
  • Verified Homebuyer
  • April 20, 2021
  • Conroe, TX

This is a great company! If you are looking for a new home please try KB home . We visit few Communities before KB and not one show the high interest and helping up with ours needs ..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Smooth and easy process for our first home.

  • Cody S.
  • Verified Homebuyer
  • April 20, 2021
  • San Antonio, TX

Smooth and easy process for our first home. Everyone involved was quick to respond with answers to our many questions.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Kept me informed all along the way

  • Mary P.
  • Verified Homebuyer
  • April 19, 2021
  • Castle Rock, CO

Kept me informed all along the way

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5