KB Home Reviews

Our interactions with the sales office and construction superintendent has been great/off the charts. However, the quality of construction has left something to be desired.

To make sure they keep an eye on their building in progress. I do love my home. Things can change how I feel about the workmanship if things are fix. And so far they are being fixed.

it was a good experience

Had a plumbing issue within the first day after closing, my home was not complete before the move on. Surround sound wasn’t installed or the screened in patio. Issues were resolved quickly. The house overall is beautiful and nicely built once the issues were addressed and fixed.

From the first moment that I met with the salesperson, to the walk through with the builder, to the follow up with the claims department, the customer service has been excellent!

Good communications with builder: Maynard

Norma and Kullen are awesome! They answered all my questions right away and if they didn’t know the answer they would get back with me right away.

They will provide all the information that you need right away.

The experience of purchasing my first home was a lot of stress to be honest. I thought KB did a good job on answering my questions. At first I had trouble getting in contact with My First loan officer. I had plenty of question right after going forward to build a home with KB. Later down the road I was assigned a different person to help with my question and loan they did an amazing job. Overall I’m pretty happy with My home. Nothing really major was wrong with my home and if there was The response time to fix it was great can’t complain about how professional they are about fixing things. Thank you ... More

We are pleased with our home. I wish I could've had a different backdoor but overall we're satisfied.

Overall good... Sylma not so great

I was great the personal in sales department

I am happy with overall experience apart from the design studio. I also filed a complaint for the design studio. Apart from that it was overall a good experience. Thanks, Soumava

Houses are expensive but also we need more upgrades which makes more expensive,,..working with the team of KB is great, it’s our first experience for home..we are satisfied..thank you

Everything moved along in a blink of an eye. The entire process was very good. The loan processor was design desk consultant and build site contractor were exceptional. My only wish is for a better conversation when setting up the build. We didn't recognize it wasn't what we thought it was until it had walls. Very odd how much you can assume in the process without even noticing. I'd suggest the actual build site contractor be part of that stage to ensure educated customers and reduce misunderstandings.

We love our house, but we had to move quickly so the walk through was fast and now we are seeing small details. The main issue that we had/have is some of the light fixtures and fire alarms are popping off.

Great company to do business with!

Good customer service. KB were quick to address any issues my wife and I had with the home after moving in.

The individual from KB Homes who sold me the home was great. Always there to help and get answers quickly.

We are happy with the home and love the community

Overall I am happy with my home, small little issues that they are taking care of but overall I am happy with my home and they get a 4 out of 5!

The cabinets and baseboards keep breaking :( but we really love the home and the community

Contractors for outside stucco had to come back to repair crapy work. Painters had to come back to repaint an area under the eaves all around the house.

Great starter house for us, can't beat the location.

Overall it was a pleasant experience to work with Kb Homes.