KB Home Reviews

Builders from the start gave weekly updates on the construction of the home. Layout of the home turned out well and any issues or repairs needed after closing are being resolved periodically.

Sales agent is Bibi did a great job on timely support and follow ups. Isabu was really helpful during the final closing house walk thru and fixing things

Great experiences with the buying process. I love Daines and Mr. Mike, They jump to it when it comes to maintenance and questions', they are honest and don't shy away. The closing process was great until a lady named Evelyn got involved. Other then that the buying process was amazing.

Very knowledgeable and professional

Our sales manager and building manager were the best and most reliable understanding helpful out of everyone. They seemed to actually care about us as people not just trying to make a sale or be done. They continued to check on us days and weeks after moving in, we’re responsive to questions or recommendations and friendly at every turn.

Mike and Rita did a great job of keeping me informed and handling small issues.

My family was not completely onboard with the lot that was assigned by the original salesperson. However, after waiting a few months, the new salesperson was able to grant us the lot we wanted. Thus, being patient allowed us to get our preferred lot and of course our dream house built. It is great that a change in personnel can lead to both better purchase experience and customer service.

Everyone was very helpful from beginning to end. It felt like the Sales Agent wanted us to purchase the home and they did all they could to insure our purchase went smoothly. After the purchase, KB Homes continued to make sure our house became a home by providing various professional courtesies for our property. We are very happy we chose KB Homes as our builder.

As a first time homeowner the process has been simple and seamless. Great response to issues and questions on the Amenities in our new home.. Thank you KB Homes

Too short time to consider buying this house!

very good experience working with KB

We didn't get to go through the whole experience from beginning to end because we bought an inventory home. Everything was great except the fact that we never talked to the Construction Manager until 2 weeks before closing. The salesmen was wonderful and called us every week. But we are enjoying the home.

Overall my experience could have been so much better. Missing the little details that could have made it a truly great experience. With that said my agent Tabitha was good however when she was transferred to another location it took away the attention to details.

Check everything before you move in walls, floors ceilings and diagram. For the most they were pretty fast to come fix the items that were wrong.

I recently had the experience of building a home with KB Home, and overall, I was very happy with the process. The company was professional and efficient, and they kept me updated on the progress of my home throughout the construction process. I also appreciated the fact that KB Home offered a variety of customization options, so I was able to make my home exactly what I wanted it to be. However, there were a few areas where I felt that KB Home could improve. For example, the execution of some of the finishing details was not as good as I would have liked. There were a few small mistakes, such as bad paint jobs, lack of attention to details, roof leaks and cabinets that lacked proper painting. Overall, I would still recommend KB Home to anyone who is looking to build a new home. However, I would advise them to be vigilant of the execution and finishing details. If you are willing to do that, you will be very happy with your KB Home purchase. Here are some tips for being vigilant of the execution and finishing details during your KB Home building experience: Be present during the construction process as much as possible. This will give you a chance to see the work being done and make sure that everything is being done to your satisfaction. Ask questions if you see anything that you are not sure about. The construction team should be happy to answer your questions and explain the process to you. Keep a detailed record of any problems or concerns that you have. This will help you if you need to file a warranty claim later on. By following these tips, you can help ensure that your KB Home home is built to your exact specifications and that you are happy with the finished product. ... More

Great neighborhood! Jim the property manager is amazing. Still have a few kinks to work out.

The two people that made my experience awesome was Andrew and Tommy! They certainly went out of their way for me on numerous occasions and it will not be forgotten

Things went well overall - spec home didn't play a big part in the building process.

Took a few month more to complete the home, but over all it's done and I'm enjoying it.

My preparation from Texas was great, I could not believe how smooth the process went. I was disappointed on the initial walk thru at the number of issues that needed to be done. But all the people I dealt with were awesome and willing to help in any way they could. It would have been nice if all the construction was complete, especially when the houses are so close together. I would have liked more choices on the flooring as I am not a big fan of carpet in the main living areas. I still have a few issues to be resolved and because of all the work still needed to be done in the area, it makes it harder to get issues resolved. I love the location of my house, it would have been even better if my back yard faced the mountains. ... More

We love our home, especially the upgrades we made! We had two issues, one was with the finance side and not being as upfront as we would hope (apparently that person has been let go since then), second was that we had to wait two weeks past our final inspection to move into the home due to Edison not installing our meter on time. Other than those issues our overall experience with KB was great!

It’s a nice home in a nice neighborhood.

Great presentation. Expedient service and eager to get to closing.

Bring your realtor or trusted friend with construction and design knowledge along with you during different phases, and walk thru's. Make a list of items that need clarification (buyer and sales staff), get some trusted outside opinions.

The sales person jason & supervisor Ray are very nice in response to any issue.